McDonald’s Customer Service – Complaints And Reviews

1-800-244-6227

Before dining at McDonald’s or using their services, it’s important to be aware of McDonald’s customer service, including the contact information, reviews, ratings, and complaints listed below.

McDonald’s Customer Service Reviews and Complaints

When considering dining at McDonald’s or using their mobile app, delivery services, or drive-thru, it’s helpful to review McDonald’s customer service reviews and complaints. McDonald’s is one of the largest fast-food chains globally, known for its burgers, fries, and quick-service meals. The company has received various feedback from customers regarding their support and service. Reviews often highlight the consistency of food quality, the convenience of locations, and the efficiency of service, while some complaints focus on issues like order accuracy, wait times, and customer support responsiveness. Comparing McDonald’s with competitors like Burger King, Wendy’s, Whataburger, and Subway can provide a broader perspective on customer service experiences in the fast-food industry.

How to Contact McDonald’s

To contact McDonald’s, you can use the following information:

  • McDonald’s Phone Number: 1-800-244-6227
  • Mobile App and Online Ordering Support: 1-800-244-6227 (same number, select appropriate option)
  • Customer Service Hours: Monday – Friday, 8 AM – 8 PM local time
  • Corporate Office Address: McDonald’s Corporation, 110 N. Carpenter Street, Chicago, IL 60607
  • Website: www.mcdonalds.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about dining at McDonald’s or using their services.

Note: This website listing is not associated with McDonald’s Corporation. The information and the reviews are a service provided by CustomerServiceNumbers.com.

McDonald’s does not provide support services directly through this website. For any questions or concerns about McDonald’s services, contact their customer service representative directly.

McDonalds Excellent Customer Service

July 5, 2014

A happy experience: My great-grandson, age 6, and I ate lunch at The McDonald’s store in Beebe, Arkansas today, July 5,02. It was quite busy but we had the most pleasant experience with an employee named Lamonica. She was efficient and busy but not too busy to listen to a 6-year-old food request. I might say it was a bit complicated but Lamonica took the time to get to his level of conversation. As we ate and time permitted, Lamonica came by our booth to make sure we received our food request. I don’t know this young lady personally but I wish you had more employees like her. She was efficient, effective, and professional. Thank you, Lamonica for a nice trip to your store.

Avatar for Jeannie
Jeannie

McDonalds Ad Issue

April 1, 2014

Your ad showing Taco Bell’s dog is offensive.

That dog died in 2009. Please keep it classy McDonalds!

Avatar for NetGurl
NetGurl
2.4
2.4 out of 5 stars (based on 889 reviews)

McDonalds Excellent Customer Service

July 5, 2014

A happy experience: My great-grandson, age 6, and I ate lunch at The McDonald’s store in Beebe, Arkansas today, July 5,02. It was quite busy but we had the most pleasant experience with an employee named Lamonica. She was efficient and busy but not too busy to listen to a 6-year-old food request. I might say it was a bit complicated but Lamonica took the time to get to his level of conversation. As we ate and time permitted, Lamonica came by our booth to make sure we received our food request. I don’t know this young lady personally but I wish you had more employees like her. She was efficient, effective, and professional. Thank you, Lamonica for a nice trip to your store.

Avatar for Jeannie
Jeannie

McDonalds Ad Issue

April 1, 2014

Your ad showing Taco Bell’s dog is offensive.

That dog died in 2009. Please keep it classy McDonalds!

Avatar for NetGurl
NetGurl
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