Allstate Customer Service – Complaints And Reviews

1-800-255-7828

Before purchasing insurance or financial products from Allstate, it’s important to be aware of Allstate’s customer service, including the contact information, reviews, ratings, and complaints listed below.

Allstate Customer Service Reviews and Complaints

When considering purchasing insurance or financial products from Allstate, one of the largest insurance providers in the United States, it’s helpful to review Allstate customer service reviews and complaints. Allstate offers a wide range of products, including auto, home, life, and renters insurance, as well as financial services like retirement planning and investment options. The company has received various feedback from customers regarding their experience and service. Reviews often highlight the comprehensive coverage options, the ease of managing policies online, and the support from local agents, while some complaints focus on issues like claim processing times, billing concerns, and customer support responsiveness. Comparing Allstate with competitors like State Farm, Geico, and Progressive can provide a broader perspective on customer service experiences in the insurance industry.

How to Contact Allstate

To contact Allstate, you can use the following information:

  • General Customer Service Phone Number: 1-800-255-7828
  • Claims Service Phone Number: 1-800-255-7828
  • Customer Support: 1-877-810-2920
  • Email Support: Allstate offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Friday, 7 AM – 10 PM ET; Saturday – Sunday, 8 AM – 8 PM ET
  • Corporate Office Address: Allstate Insurance Company, 2775 Sanders Road, Northbrook, IL 60062
  • Website: www.allstate.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing Allstate products or services.

Note: This website listing is not associated with Allstate Insurance Company. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Allstate does not provide support services directly through this website. For any questions or concerns about Allstate products or services, contact their customer service representative directly.

 

Allstate Insurance Issue

March 24, 2014

I entered your Insurance site to get a quote on Motorcycle Insurance and went through the rigamarole of filling in all the blanks only to find that you use false automobile accidents to force a person to call if they want to complete a quote. You indicated I had two accidents with injuries and that is totally false. You are not a trustworthy insurance company and I would never, NEVER, NEVER, purchase any type of insurance from you now or in the future and a similar complaint will be filed with YELP. Shame on your tactics.

Avatar for Darryl
Darryl

Allstate Renewal Issue

March 8, 2014

On 2/24/14, I mailed check #1298 in the amount of $198.00 for the renewal of my Allstate Motor Club payment which is due 3/18/14. Today, I received a notice advising that my payment is due. I do not know why you haven’t received this payment. Please advise of status? I could not find a link to the business office. Any assistance in this matter is appreciated. Thanks.

Avatar for James S
James S
2.4
2.4 out of 5 stars (based on 889 reviews)

Allstate Insurance Issue

March 24, 2014

I entered your Insurance site to get a quote on Motorcycle Insurance and went through the rigamarole of filling in all the blanks only to find that you use false automobile accidents to force a person to call if they want to complete a quote. You indicated I had two accidents with injuries and that is totally false. You are not a trustworthy insurance company and I would never, NEVER, NEVER, purchase any type of insurance from you now or in the future and a similar complaint will be filed with YELP. Shame on your tactics.

Avatar for Darryl
Darryl

Allstate Renewal Issue

March 8, 2014

On 2/24/14, I mailed check #1298 in the amount of $198.00 for the renewal of my Allstate Motor Club payment which is due 3/18/14. Today, I received a notice advising that my payment is due. I do not know why you haven’t received this payment. Please advise of status? I could not find a link to the business office. Any assistance in this matter is appreciated. Thanks.

Avatar for James S
James S
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