Need help contacting CareCredit customer service about your account, payment, bill, application, promotional financing, fraud concern, provider issue, Rewards Mastercard, or complaint? CareCredit is a health and wellness credit card issued by Synchrony Bank, so account-specific questions should be handled through official CareCredit or Synchrony channels.
CareCredit Customer Service Contact Information
CareCredit provides support for cardholders, applicants, healthcare providers, and CareCredit Rewards Mastercard users through official phone numbers, online account access, secure messaging, provider support, and mail options.
- CareCredit cardholder customer service: 1-866-893-7864
- Cardholder support hours: Monday-Sunday, 8:00am-12:00 midnight EST
- Apply for CareCredit by phone: 1-800-677-0718
- Fraud or identity theft concerns: 1-866-834-3205
- Enrolled CareCredit providers: 1-800-859-9975
- Providers interested in offering CareCredit: 1-800-300-3046, Option 5
- CareCredit Rewards Mastercard redemption questions: 1-855-483-3971
- Official website: CareCredit.com
- Contact page: CareCredit Contact Us
- Account login: CareCredit Login
- FAQs: CareCredit FAQs
- Payment mailing address: Synchrony Bank, PO Box 71715, Philadelphia, PA 19176-1715
Choose the Correct CareCredit Support Route
Because CareCredit involves credit, healthcare expenses, veterinary care, billing, and medical-provider payments, use the official route that matches your issue. Do not post account details, medical details, provider invoices, card numbers, Social Security numbers, or screenshots in a public review.
Existing CareCredit Cardholders
For account access, payments, billing questions, promotional financing questions, statements, credit card account issues, authorized users, address changes, or account management, call CareCredit cardholder support at 1-866-893-7864 or log in to your CareCredit account.
CareCredit Payments
CareCredit says cardholders can log in to manage payments. If mailing a payment, use the payment address listed on the official CareCredit contact page and on your statement. Always verify the payment address on your current statement before mailing a payment.
Applications and Prequalification
For CareCredit applications, use the official CareCredit application page or call 1-800-677-0718. CareCredit says phone applications are for the CareCredit credit card, while the CareCredit Rewards Mastercard application may require online application.
Fraud or Identity Theft Concerns
If you suspect fraud, identity theft, unauthorized account activity, or a CareCredit account opened without your permission, contact Synchrony at 1-866-834-3205. For urgent account-security concerns, contact CareCredit or Synchrony directly through official channels.
Billing Errors, Disputes, or Credit Reporting Concerns
For billing errors, disputes, payment posting issues, statement questions, or credit-reporting concerns, log in to your account, use secure messaging when available, call CareCredit customer service, and review the billing-rights instructions provided in your account agreement or statement. For legal, credit, tax, or financial questions, contact the appropriate professional or official agency.
Providers Accepting CareCredit
Healthcare, dental, veterinary, vision, cosmetic, wellness, and other enrolled providers can contact CareCredit provider support at 1-800-859-9975. Providers interested in offering CareCredit can call 1-800-300-3046, Option 5.
CareCredit Rewards Mastercard
For CareCredit Rewards Mastercard redemption questions about orders or returns, call 1-855-483-3971. For account-management questions, use the official CareCredit or Synchrony account-support route.
Information To Have Ready Before Contacting CareCredit
Having the right information ready can help CareCredit or Synchrony route your issue. Share sensitive information only through official CareCredit, Synchrony, or secure account channels.
- Your name as it appears on the account
- The type of issue, such as payment, billing, fraud, application, provider charge, promotional financing, or account access
- The last four digits of the CareCredit account or card only, if requested through an official channel
- Statement date, payment date, or transaction date
- Provider name and location for a provider-charge issue
- Payment confirmation number, if available
- Case number, secure-message reference, or prior contact date, if available
- A short timeline of what happened
Common Reasons Customers Contact CareCredit
Customers may contact CareCredit customer service for help with:
- Account login or online account access
- Making a payment or checking payment status
- Billing questions or statement errors
- Promotional financing questions
- Application status or prequalification questions
- Provider charges or payments to a healthcare, dental, vision, cosmetic, or veterinary provider
- Fraud, identity theft, or unauthorized account activity
- Credit card replacement or account updates
- CareCredit Rewards Mastercard redemption questions
- Complaints about billing, interest, payment posting, provider charges, or account handling
CareCredit Financing and Healthcare Reminder
CareCredit is a credit product, not health insurance and not medical advice. Before using any healthcare financing product, review the current account terms, promotional financing details, payment due dates, interest terms, provider participation, and your monthly statements carefully. CustomerServiceNumbers.com cannot provide credit, legal, tax, medical, dental, veterinary, or financial advice.
If your issue involves a medical, dental, veterinary, vision, cosmetic, or wellness procedure, contact the provider directly for care-related questions. If your issue involves the credit account, payment, statement, dispute, fraud, or account access, contact CareCredit or Synchrony through official channels.
CareCredit Fraud and Account Security Reminder
Never share your CareCredit login, password, full card number, Social Security number, one-time code, bank account information, payment card information, medical records, provider invoice, or account screenshots in a public review or with anyone who contacts you unexpectedly.
Scammers may impersonate credit card companies, medical billing departments, providers, debt collectors, fraud teams, or customer service representatives. Use the official CareCredit website, your account login, or the phone numbers listed on your statement or CareCredit’s official website.
How To Escalate a CareCredit Complaint
If your first contact with CareCredit does not resolve your issue, follow up through official CareCredit or Synchrony channels with a clear timeline. Keep copies of statements, payment confirmations, secure messages, provider receipts, case numbers, and written responses.
- Start with CareCredit cardholder customer service at 1-866-893-7864.
- Log in to your CareCredit account and use secure messaging when available.
- For fraud or identity theft, contact Synchrony at 1-866-834-3205.
- For provider-charge questions, contact the provider and CareCredit if needed.
- For billing errors or credit-reporting concerns, follow the written dispute instructions on your statement or account agreement.
- For legal, financial, credit, medical, dental, veterinary, or regulatory questions, contact the appropriate professional or official agency.
CareCredit Reviews and Complaints on CustomerServiceNumbers.com
As of this update, this CSN page has 1 published review for CareCredit with an overall rating of 1.0 out of 5 stars. The visible review describes dissatisfaction with interest charged after a promotional period and concerns about the cost of using the card for dental work.
Because there is only one published review on this CSN page, it should not be treated as a complete summary of all CareCredit customer experiences. If you have contacted CareCredit or Synchrony customer service, you can leave a review below to share your experience.
Review Moderation and Privacy Reminder
CustomerServiceNumbers.com moderates reviews for profanity, spam, and personal information. Because CareCredit involves credit accounts and healthcare-related expenses, please be especially careful not to post private financial, medical, dental, veterinary, identity, or account information.
Do not include account numbers, card numbers, Social Security numbers, provider invoices, medical records, veterinary records, payment confirmations, credit-report details, screenshots, case numbers, phone numbers, email addresses, home addresses, passwords, PINs, one-time codes, or other private information in a public review.
Related Customer Service Resources
Customers researching healthcare financing, bank-card support, or credit account issues may also find these related CustomerServiceNumbers.com pages useful: Synchrony Bank customer service, Wells Fargo customer service, and UnitedHealthcare customer service. If you are researching an unfamiliar card charge, visit ChargeOnMyCard.com. You can also share broader company reviews at ZeroStars.org.
CareCredit Customer Service FAQs
What is the CareCredit customer service phone number?
The verified CareCredit cardholder customer service number is 1-866-893-7864.
What are CareCredit customer service hours?
CareCredit lists cardholder phone support as available Monday-Sunday from 8:00am-12:00 midnight EST.
Who issues the CareCredit credit card?
The CareCredit credit card is issued by Synchrony Bank.
How do I apply for CareCredit by phone?
CareCredit lists phone applications at 1-800-677-0718. Review the current terms and conditions before applying.
Who do I call for CareCredit fraud or identity theft?
CareCredit directs customers who suspect fraud or identity theft to contact Synchrony at 1-866-834-3205.
Where do I mail a CareCredit payment?
CareCredit lists payment mail to Synchrony Bank, PO Box 71715, Philadelphia, PA 19176-1715. Always verify the current payment address on your statement or official CareCredit account before mailing a payment.
Is CustomerServiceNumbers.com affiliated with CareCredit?
No. CustomerServiceNumbers.com is an independent consumer information site and is not affiliated with CareCredit or Synchrony Bank. For account, billing, payment, fraud, application, dispute, healthcare-provider, or credit-related support, contact CareCredit or Synchrony directly through official channels.
Share Your CareCredit Customer Service Experience
If you have contacted CareCredit or Synchrony Bank customer service, share your experience below. Please keep your review factual and avoid posting private account, payment, card, medical, dental, veterinary, identity, credit, or contact information.
Page Update Note: This CareCredit customer service page was updated on July 2, 2026, to reflect current official cardholder support hours, payment mailing information, application routing, fraud support, Synchrony issuer information, provider support, and CSN review-status guidance.
Customer Service Numbers Disclaimer
CustomerServiceNumbers.com is a consumer-driven platform focused on customer service contact information, complaints, reviews, and user experiences. This website is not affiliated with CareCredit or Synchrony Bank. Contact details are provided for informational purposes and should be verified through the company’s official website before you rely on them. CareCredit does not provide customer support through this page. For account access, billing, payments, fraud, applications, credit reporting, disputes, healthcare, veterinary, legal, tax, financial, or regulatory matters, contact CareCredit, Synchrony, your provider, or the appropriate official/professional resource directly.
