Category: Internet Companies Customer Service Information – Reviews

Major internet companies customer service, company phone numbers, addresses, chat links, email, websites and more contact information. Also, reviews, ratings, feedback and complaints regarding the companies customer service performance.

  • Quicken Customer Service: Phone Number, Reviews and Complaints

    Before purchasing or using Quicken personal finance software, it is helpful to understand the company’s customer service options, subscription terms, cancellation procedures, and refund policy. Below, you can find Quicken’s official support phone number, live-chat hours, corporate address, account-management tools, customer reviews, common complaints, troubleshooting resources, and frequently asked questions.

    How to Contact Quicken

    Quicken provides customer support by telephone, live chat, its online support center, and the Quicken Community. The company generally does not provide technical support through a public customer service email address.

    The previously listed weekend telephone-support hours are no longer accurate. Quicken’s current official support page lists telephone support from 5:00 AM to 5:00 PM Pacific Time, Monday through Friday. Live chat is available during those hours seven days a week.

    Customers should begin at the official Quicken contact page and sign in with their Quicken ID when possible. Signing in allows Quicken to identify the customer’s subscription, product, operating system, and eligibility for Premium Support.

    Quicken Premium Support

    Some Quicken subscriptions include Premium Support. Eligible customers receive access to a separate priority telephone number that is displayed after they sign in to their Quicken accounts.

    Premium Support is generally available Monday through Friday from 5:00 AM to 5:00 PM Pacific Time. Quicken does not publish the Premium Support number publicly because access depends on the customer’s active subscription.

    To find the number:

    1. Visit the Quicken website.
    2. Select Sign In and open My Account.
    3. Enter the Quicken ID associated with the subscription.
    4. Review the account page for the Premium Support telephone number.
    5. Call during the listed support hours.

    If the number does not appear, confirm that you are signed in with the same Quicken ID used to purchase or activate the eligible subscription.

    Quicken Does Not Offer General Email Support

    Quicken generally directs customers to telephone support, live chat, product documentation, and its online community rather than a public technical-support email address.

    Customers should be cautious when a website claims that an unfamiliar email address belongs to Quicken technical support. Begin at Quicken.com and use the contact options displayed on the official support page.

    Quicken may send automated account, billing, renewal, security, and case-related emails after a customer contacts support. Reply options can depend on the type of message and support case.

    Beware of Fake Quicken Support Numbers

    Quicken users are frequently targeted by websites and advertisements that display unofficial technical-support numbers. Some impersonators may ask for remote access to a computer, claim that a financial account has been compromised, or demand payment for an expensive support plan.

    To reduce the risk of a support scam:

    • Use only contact information reached through Quicken.com
    • Do not rely solely on a sponsored search result
    • Do not call a number displayed in an unexpected pop-up
    • Do not provide online banking passwords to a support representative
    • Do not send a photograph or scan of a signed check
    • Do not purchase gift cards for technical support
    • Do not allow remote access unless you initiated contact through an official Quicken channel and verified the representative
    • Do not send cryptocurrency to anyone claiming to represent Quicken
    • Do not pay a separate fee for ordinary support for a currently supported Quicken product

    If you believe someone is impersonating Quicken, preserve the telephone number, website address, messages, receipts, screenshots, and remote-access software information. Quicken Community moderators have directed users to report suspected impersonation attempts to spoof@quicken.com.

    Contact your financial institutions immediately if an impersonator obtained account credentials, payment information, a check image, or access to your computer.

    Quicken Customer Support Reviews and Complaints

    Quicken develops personal finance products for budgeting, spending, investments, bills, taxes, small-business finances, and financial organization. Reviews may involve Quicken Classic, Quicken Simplifi, Quicken Business & Personal, mobile applications, online services, subscriptions, billing, bank connections, or customer support.

    At the time this information was reviewed, Quicken had the following ratings and complaint information:

    • Trustpilot: Approximately 3.7 out of 5 based on 83,291 customer reviews.
    • ConsumerAffairs: Approximately 1.4 out of 5 based on 612 reviews.
    • BBB Customer Review Rating: Approximately 1 out of 5 based on eight customer reviews.
    • BBB Accreditation: Quicken Inc. was not accredited by the Better Business Bureau.
    • BBB Rating: The company’s headquarters profile displayed an F rating.
    • BBB Complaints: The profile displayed 64 complaints during the preceding three years, including 22 complaints closed during the preceding 12 months.
    • BBB Complaint Status: The complaint page displayed 27 resolved, 22 answered, and 15 unanswered complaints.

    Trustpilot states that Quicken invites customers to submit reviews, which can produce a much larger review total than other websites. ConsumerAffairs continues to label its profile Intuit Quicken even though Quicken has operated as a separate company since 2016.

    The BBB customer-review score is separate from the BBB letter rating. BBB states that Quicken’s F rating reflects factors that include unanswered complaints. Review scores and complaint totals can change as new feedback is submitted or cases are updated.

    Consumers can check the latest information through the Quicken Trustpilot profile, ConsumerAffairs, and the Better Business Bureau.

    What Customers Like About Quicken

    Positive Quicken reviews commonly mention:

    • Detailed tracking of income and expenses
    • Customizable categories and reports
    • Budgeting and cash-flow tools
    • Investment and retirement account tracking
    • Long-term financial histories stored in one data file
    • Transaction downloads from participating financial institutions
    • Reconciliation tools for bank and credit-card accounts
    • Bill and income reminders
    • Tax-related reports
    • Rental property and small-business features in qualifying plans
    • Desktop software for customers who prefer locally stored financial records
    • Cloud-based choices for customers who prefer web and mobile access
    • Helpful support representatives in some installation, conversion, and connectivity cases

    Many positive reviewers identify themselves as longtime users who have maintained financial records in Quicken for decades. These customers often value the depth of reports, historical account data, and investment features.

    Common Quicken Complaints

    Complaints reported by some Quicken customers commonly involve:

    • Annual subscription price increases
    • Automatic renewal at a higher price than the original offer
    • Introductory discounts being limited to new customers
    • Difficulty requesting a refund after an automatic renewal
    • Bank connections stopping after an update
    • Duplicate, missing, or incorrectly categorized transactions
    • Online balance differences
    • Investment quotes or holdings not updating correctly
    • Software updates introducing new errors
    • Quicken becoming slow with a large data file
    • Difficulty converting older data files
    • Problems reinstalling after a subscription expires
    • Renewal banners occupying part of the application window
    • Loss of online services after subscription expiration
    • Difficulty reaching an appropriate support representative
    • Representatives providing inconsistent troubleshooting guidance
    • Confusion between Quicken Classic and Quicken Simplifi
    • Being exposed to fake support numbers during an online search

    Customer experiences vary according to the Quicken product, operating system, subscription status, financial institution, data-file size, internet connection, and whether a problem is caused by Quicken, a bank, or a third-party connection service.

    Reasons to Contact Quicken Customer Service

    Customers may contact Quicken for assistance with:

    • Installing or reinstalling Quicken
    • Downloading a purchased product
    • Locating an activation code
    • Changing a Quicken ID or email address
    • Resetting an account password
    • Updating a payment method
    • Canceling automatic renewal
    • Requesting a refund
    • Upgrading or downgrading a membership
    • Checking a subscription expiration date
    • Converting an older Quicken data file
    • Moving Quicken to a new computer
    • Restoring a backup
    • Repairing a damaged data file
    • Connecting a bank or investment account
    • Resolving transaction download errors
    • Fixing duplicate or missing transactions
    • Getting help with Quicken Simplifi
    • Resolving mobile or web synchronization problems
    • Reporting suspected support impersonation

    How to Get Faster Help From Quicken

    Gather the following information before contacting Quicken Support:

    1. Identify the product. Determine whether you use Quicken Classic for Windows, Quicken Classic for Mac, Quicken Simplifi, Quicken Business & Personal, Quicken LifeHub, or another service.
    2. Find the version and build number. In Quicken Classic, this information is generally available through the Help or About menu.
    3. Confirm the operating system. Record the Windows or macOS version installed on the computer.
    4. Locate the Quicken ID. Use the email address associated with the purchase and subscription.
    5. Check the subscription status. Sign in to My Account and review the plan, expiration date, and automatic-renewal setting.
    6. Write down the complete error message. Include every code, number, and financial institution name.
    7. Record the date the problem began. Note whether it started after a Quicken, bank, browser, or operating-system update.
    8. Create a backup. Back up the Quicken data file before performing major troubleshooting or file repair.
    9. Take screenshots. Preserve error messages, billing pages, duplicate transactions, and renewal information.
    10. Save the case number. Keep the chat transcript, support reference, and representative’s name.

    Do not post account numbers, passwords, Social Security numbers, financial documents, or complete payment-card information in the public Quicken Community.

    How to Manage a Quicken Subscription

    Customers can manage many subscription settings through the Quicken My Account page.

    1. Visit https://myaccount.quicken.com/.
    2. Sign in with the Quicken ID associated with the subscription.
    3. Select Subscriptions.
    4. Review the product, plan, expiration date, and automatic-renewal status.
    5. Select Manage Subscription when available.
    6. Update the payment method, change the plan, or cancel renewal.
    7. Save confirmation of every change.

    If no subscription appears, confirm that you used the correct Quicken ID. Customers sometimes create multiple IDs using different email addresses.

    Canadian customers using a virtual private network may see the wrong regional website or fail to see Canadian subscription information. Disable the VPN and sign in again before contacting support.

    How to Cancel Quicken Automatic Renewal

    Canceling automatic renewal prevents the subscription from renewing at the end of the current term. It does not generally provide an immediate refund or terminate access before the expiration date.

    1. Sign in to the Quicken My Account page.
    2. Select Subscriptions.
    3. Choose Manage Subscription.
    4. Select Cancel Renewal.
    5. Review any retention offers or alternative plans.
    6. Confirm that you still want to cancel.
    7. Save the cancellation confirmation.
    8. Return to the account page and verify that automatic renewal is disabled.

    If the option is missing or the account cannot be accessed, contact Quicken Support by telephone or live chat.

    Ask the representative to confirm:

    • The subscription that was canceled
    • The effective cancellation date
    • The current expiration date
    • Whether another subscription exists under a different Quicken ID
    • Whether any future payment is scheduled
    • Whether the account qualifies for a refund

    Quicken Automatic Renewal

    Quicken memberships generally renew automatically at the retail price in effect when the current term expires. The renewal price can be higher than the promotional amount paid by a new customer.

    Before purchasing or renewing, review:

    • The product name
    • The initial subscription price
    • The length of the term
    • The expected renewal price
    • The expiration date
    • The automatic-renewal setting
    • The refund deadline
    • The online services included with the plan

    Customers who do not want automatic renewal should disable it before the expiration date. Keep confirmation because the account may remain usable until the paid term ends.

    Quicken 30-Day Money-Back Guarantee

    Quicken Classic for Windows and Mac and Quicken Simplifi generally include a 30-day money-back satisfaction guarantee. The period begins on the purchase date or subscription auto-renewal date.

    The refund generally covers the purchase price but excludes applicable shipping and handling fees. Customers outside the United States and Canada may need to contact Quicken Support instead of using the online refund form.

    Quicken Bill Manager is billed monthly and does not generally qualify for refunds. Canceling Bill Manager allows access to continue through the end of the current monthly billing term.

    How to Request a Quicken Refund

    Customers within the 30-day eligibility period can use Quicken’s online refund form.

    1. Open the Quicken refund and cancellation policy page.
    2. Confirm that the purchase or renewal occurred within the previous 30 days.
    3. Gather the Quicken ID and order information.
    4. Provide proof of purchase when required.
    5. Submit the refund request form.
    6. Save the submission confirmation.
    7. Monitor the original payment method for the credit.

    Electronically delivered products purchased directly from Quicken are generally refunded to the original debit or credit card within three to four days after approval. Refunds involving electronically delivered products purchased from another retailer may be issued by paper check and can take three to four weeks.

    Quicken Simplifi purchases made through Apple, Google Play, Amazon, or another retailer may be subject to the seller’s billing and refund process.

    What to Do if Quicken Denies a Refund

    If a refund request is denied, determine whether:

    • The request was submitted more than 30 days after purchase or renewal
    • The product was purchased through another retailer
    • The request concerns Quicken Bill Manager
    • The wrong Quicken ID was provided
    • The purchase date could not be verified
    • The refund had already been issued
    • The payment was processed by Apple, Google, Amazon, or another third party

    Contact Quicken Support and provide the order number, renewal date, payment amount, original receipt, refund-request confirmation, and reason given for denial.

    If the transaction was processed by a third party, contact that company through its official support process.

    What Happens When a Quicken Subscription Expires?

    An active Quicken Classic subscription includes access to supported online services, transaction downloads, online quotes, mobile synchronization, software updates, patches, and Quicken Support.

    When the subscription expires:

    • Transaction downloads and other connected services stop
    • Investment quotes may stop updating
    • Mobile and web synchronization can become unavailable
    • Access to Quicken Support ends
    • Software updates and new features stop
    • Renewal reminders or banners may appear in the program

    Under Quicken’s Data Access Guarantee, customers using Quicken Classic Deluxe or higher can generally continue viewing, editing, exporting, and manually entering transactions after expiration. Quicken Classic Starter becomes read-only with more limited functionality.

    Back up the data file before allowing a membership to expire, particularly if you may reinstall the program or move to a new computer.

    Quicken Data Access Guarantee

    Quicken states that customers retain access to their locally stored financial data after a qualifying Quicken Classic subscription ends.

    The Data Access Guarantee generally allows Deluxe and higher users to:

    • Open existing data files
    • View historical transactions
    • Manually enter transactions
    • Edit accounts and records
    • Create supported reports
    • Export information

    The guarantee does not preserve connected services that depend on an active subscription. Customers must renew to restore supported transaction downloads, mobile synchronization, online quotes, updates, and customer support.

    How to Find a Quicken Expiration Date

    Customers can find their membership expiration date online or inside Quicken Classic.

    Using the Quicken Website

    1. Visit Quicken.com.
    2. Select Sign In and My Account.
    3. Enter the Quicken ID and password.
    4. Select Subscriptions.
    5. Review the expiration date in the plan details.

    Using Quicken Classic

    Open the Help menu and select About Quicken. The displayed window should identify the product version, build, and membership expiration date.

    How to Install or Reinstall Quicken

    Customers who purchased Quicken directly can download the installer after signing in to My Account.

    1. Back up the existing Quicken data file.
    2. Sign in to the Quicken account connected with the purchase.
    3. Locate the download for Windows or Mac.
    4. Download the installer from Quicken.com.
    5. Close other applications.
    6. Run the installer and follow the prompts.
    7. Sign in with the same Quicken ID.
    8. Open or restore the correct data file.
    9. Install available product updates.

    A retail activation code is normally required only when activating a qualifying retail copy for the first time. After activation, the purchase becomes connected with the customer’s Quicken ID.

    Reinstalling Quicken After Subscription Expiration

    Reinstalling an expired Quicken Classic product can require the release that was current when the subscription ended. Installing a newer release may prevent the expired membership from opening the data file correctly.

    Quicken provides product-specific instructions for reinstalling and patching expired Windows and Mac versions. Customers should follow those instructions rather than downloading an unrelated installer from a third-party website.

    Preserve:

    • The Quicken data file
    • Several recent backups
    • The Quicken ID
    • The product version and build number
    • The expiration date
    • The original installer when available

    Moving Quicken to a New Computer

    Moving Quicken generally involves installing the application on the new computer and transferring a backup of the financial data.

    1. Update Quicken on the old computer.
    2. Validate or review the data file when appropriate.
    3. Create a fresh backup.
    4. Copy the backup to a secure removable drive or approved storage location.
    5. Install Quicken on the new computer from the official account page.
    6. Sign in with the correct Quicken ID.
    7. Restore the backup.
    8. Confirm account balances, reports, attachments, and connected services.

    Do not open and actively use the same Quicken Classic data file from a cloud-synchronization folder on multiple computers. This can increase the risk of synchronization conflicts or file damage.

    Backing Up Quicken Data

    Regular backups are important because a Quicken file may contain years of financial records.

    Maintain more than one backup and store copies in separate locations. A useful backup plan may include:

    • Automatic local backups
    • Manual backups before major updates
    • An encrypted external-drive copy
    • A secure off-site copy
    • A backup before changing computers
    • A backup before validating or repairing a file

    Periodically test that a backup can be located and restored. A backup that cannot be opened may not protect the customer during a device failure.

    Quicken Bank Connection and Download Problems

    Transaction download errors can originate from Quicken, the financial institution, account credentials, a connection method, or a temporary service interruption.

    Before contacting support:

    1. Back up the data file.
    2. Install the latest supported Quicken update.
    3. Confirm that the financial institution’s website is available.
    4. Sign in directly to the bank’s website.
    5. Check for a security message or required authorization.
    6. Record the complete Quicken error code.
    7. Check Quicken Support for a known service issue.
    8. Avoid repeatedly deactivating and reactivating the account without instructions.

    Common connection errors include CC, FDP, OL, and HTTP codes. Use the complete code when searching Quicken Support because similar-looking errors can require different solutions.

    Duplicate or Missing Transactions

    Duplicate transactions can appear after an account is reconnected, restored, or changed to a different download method. Missing transactions may result from a bank’s available download range, an incorrect opening balance, a filter, or a connection problem.

    Before deleting or changing transactions:

    • Create a backup
    • Reconcile the account against the financial institution
    • Identify the date range affected
    • Check whether the entries are downloaded or manually entered
    • Review transfer transactions in connected accounts
    • Confirm the opening balance
    • Record any transaction identification numbers

    Contact support when duplicates continue to download or when a large date range is missing.

    Quicken ID and Password Problems

    The Quicken ID is usually the email address associated with the purchase, product activation, subscription, and online services.

    If you cannot sign in:

    1. Confirm the spelling of the email address.
    2. Try every email address that may have been used for Quicken.
    3. Use the official password-reset option.
    4. Check spam and junk folders.
    5. Disable a VPN temporarily if regional account information is incorrect.
    6. Confirm that the computer’s date and time are correct.
    7. Contact support if the reset message does not arrive.

    Do not create a new Quicken ID solely because the existing subscription is not immediately visible. A new ID can make it harder to locate the original purchase and data synchronization settings.

    Changing a Quicken Email Address

    Customers can update account information through My Account when they still have access to the current email address. Quicken also provides an email-change request process for customers who cannot complete the change normally.

    Be prepared to verify account ownership with information such as:

    • The previous Quicken ID
    • The requested new email address
    • The customer’s name
    • The billing address
    • The subscription product
    • The order or activation information
    • Limited payment verification

    Never send a complete payment-card number through a public community post or ordinary email.

    Quicken Simplifi Customer Support

    Quicken Simplifi is a web and mobile personal finance product that is separate from the Quicken Classic desktop application. Simplifi customers can access support from the application or its dedicated Help Center.

    From the Simplifi Web App

    1. Sign in to Quicken Simplifi.
    2. Select the question-mark icon.
    3. Choose Contact Support.
    4. Start a chat or review the available support options.

    From the Simplifi Mobile App

    1. Open the application.
    2. Select the menu icon.
    3. Choose Help.
    4. Open the available contact or support option.

    Customers who purchased Simplifi through Apple or Google may need to manage billing or request certain refunds through the applicable app store.

    Canceling Quicken Simplifi

    Canceling Simplifi turns off automatic renewal while allowing access to continue through the end of the paid billing period. A refund, when approved, terminates the subscription and access immediately.

    The cancellation method depends on where the subscription was purchased:

    • Quicken website
    • Apple App Store
    • Google Play Store
    • Amazon or another retailer

    Use the billing platform that processed the subscription. Canceling inside Simplifi may not cancel an Apple or Google subscription.

    Quicken Product Updates and Patches

    Quicken recommends installing the latest supported release before contacting technical support. Updates can resolve known problems, improve financial institution connections, and provide security or stability fixes.

    Before installing an update:

    • Create a backup
    • Close other programs
    • Confirm adequate disk space
    • Record the current version and build
    • Use only an update obtained through Quicken or its official support site

    If a problem begins immediately after an update, record the new version and the exact behavior. This information can help support determine whether the issue is already under investigation.

    How to File a Complaint With Quicken

    If an initial support request does not resolve the problem, take the following steps:

    1. Contact Quicken through its official phone or live-chat channel.
    2. Provide the existing case number.
    3. Identify the exact product, version, and operating system.
    4. Explain the problem in chronological order.
    5. List every troubleshooting step already completed.
    6. Provide screenshots, billing records, and error codes.
    7. State the specific resolution you are requesting.
    8. Ask whether the case can be escalated.
    9. Save the chat transcript and written response.
    10. Record the dates and times of telephone conversations.

    Written corporate correspondence may be sent to:

    Quicken Inc.
    3760 Haven Avenue
    Menlo Park, CA 94025

    Mailing a letter may not be the fastest way to obtain technical support. Use official phone or chat support first and include the case number in written correspondence.

    Unresolved billing or customer service complaints may also be submitted to the Better Business Bureau or an appropriate consumer-protection agency. Include the order, renewal, cancellation, refund, and support records relevant to the complaint.

    Quicken Frequently Asked Questions

    What is the Quicken customer service phone number?

    The official Quicken Support phone number is 1-650-250-1900.

    What are Quicken phone support hours?

    Quicken phone support is available Monday through Friday from 5:00 AM to 5:00 PM Pacific Time.

    What are Quicken live-chat hours?

    Quicken live chat is available seven days a week from 5:00 AM to 5:00 PM Pacific Time.

    Does Quicken offer weekend phone support?

    Quicken’s current support page lists telephone support Monday through Friday. Live chat is available on weekends during its published hours.

    Does Quicken offer email support?

    Quicken generally provides technical support by phone and live chat rather than through a public customer service email address.

    Is Quicken customer support free?

    Quicken does not charge a separate fee for ordinary official support for customers using currently supported products. Be cautious of third parties selling expensive support plans.

    How do I know whether a Quicken support number is legitimate?

    Begin at Quicken.com and open the official support or contact page. Do not rely on an unfamiliar telephone number from an advertisement, pop-up, or unrelated website.

    What should I do if fake Quicken support accessed my computer?

    Disconnect the device from the internet, remove unauthorized remote-access software, change financial and email passwords from a secure device, contact affected financial institutions, and consider assistance from a qualified security professional.

    How do I contact Quicken Premium Support?

    Sign in to your Quicken account. The Premium Support number appears on the account page when the subscription includes that service.

    Where is Quicken headquartered?

    Quicken lists its corporate headquarters at 3760 Haven Avenue, Menlo Park, California 94025.

    Is Quicken still owned by Intuit?

    No. Quicken became a separate company in 2016. Some older review pages and documents continue to use the name Intuit Quicken.

    How do I cancel Quicken?

    Sign in to My Account, select Subscriptions, choose Manage Subscription, and select Cancel Renewal. Save the confirmation.

    Does canceling Quicken immediately stop the software?

    Canceling automatic renewal generally allows the subscription and included services to continue until the current term expires.

    Does Quicken automatically renew?

    Quicken memberships are generally set to renew automatically at the then-current price unless the customer disables renewal.

    How do I check my Quicken renewal date?

    Sign in to My Account and select Subscriptions. Quicken Classic users can also open Help and About Quicken.

    Can I receive a Quicken refund?

    Quicken Classic and Quicken Simplifi generally include a 30-day money-back guarantee beginning on the purchase or automatic-renewal date.

    Does Quicken refund shipping charges?

    The standard guarantee excludes applicable shipping and handling charges.

    How long does a Quicken refund take?

    Direct electronic-purchase refunds are generally applied to the original card within three to four days after processing. Retail electronic-purchase refunds may be issued by check and can take three to four weeks.

    Can I receive a refund after 30 days?

    Quicken’s standard satisfaction guarantee ends after 30 days. Customers can still cancel future automatic renewal outside the refund period.

    Does Quicken Bill Manager offer refunds?

    Quicken states that Bill Manager fees are not refundable. Canceling allows service to continue until the end of the current monthly term.

    Can I continue using Quicken after my subscription expires?

    Quicken Classic Deluxe and higher users can generally continue viewing, editing, exporting, and manually entering transactions under the Data Access Guarantee. Online services and support stop.

    What happens to Quicken Starter after expiration?

    Quicken Classic Starter becomes read-only with limited functionality after expiration.

    Will my Quicken data be deleted when the subscription expires?

    Quicken Classic data is generally stored in a local data file. Expiration does not automatically delete that file, but customers should maintain reliable backups.

    Why are there renewal banners in Quicken?

    Quicken displays renewal reminders and product information after a subscription expires. Renewing restores connected services and removes expiration-related notices.

    How do I reinstall Quicken?

    Sign in to My Account, download the appropriate official installer, install the program, and open or restore the correct data file.

    Do I need an activation code to reinstall Quicken?

    An activation code is generally needed only for the initial activation of a qualifying retail purchase. After activation, the subscription is associated with the Quicken ID.

    How do I move Quicken to a new computer?

    Create a current backup on the old computer, install Quicken on the new computer, sign in with the correct Quicken ID, and restore the backup.

    How do I back up Quicken?

    Use Quicken’s backup command to create a copy of the data file. Maintain several backups in more than one secure location.

    Why will Quicken not connect to my bank?

    The financial institution may be unavailable, may require reauthorization, or may have changed its connection method. Record the complete error code and check Quicken’s support site for known issues.

    Why did Quicken download duplicate transactions?

    Duplicates can occur after reconnecting an account, restoring a backup, or changing connection methods. Back up the file and reconcile carefully before deleting entries.

    How do I change my Quicken ID?

    Update the email through My Account when possible. Contact support or use Quicken’s email-change process if you no longer have access to the original address.

    How do I reset my Quicken password?

    Use the password-reset option on Quicken’s official sign-in page and check spam or junk folders for the reset message.

    Why does my subscription not appear in My Account?

    You may be signed in with a different Quicken ID. Try the email address used for the original purchase or activation.

    Is Quicken Classic the same as Quicken Simplifi?

    No. Quicken Classic is primarily desktop personal finance software, while Quicken Simplifi is a cloud-based web and mobile application.

    How do I contact Quicken Simplifi support?

    Open the Simplifi web or mobile application, select Help or the question-mark icon, and choose Contact Support.

    How do I cancel Simplifi?

    Use the subscription-management process for the company that processed the purchase. Apple and Google subscriptions must generally be managed through the applicable app store.

    Is Quicken accredited by the Better Business Bureau?

    Quicken was not BBB accredited when this information was reviewed. Its headquarters profile displayed an F rating.

    Why does Quicken have an F BBB rating?

    BBB listed unanswered complaints and the company’s complaint history among the reasons for the rating.

    Why is Quicken’s Trustpilot rating higher than its BBB review score?

    The websites use different review systems, audiences, verification methods, and rating calculations. Trustpilot also has substantially more Quicken reviews.

    Quicken Compared With Other Personal Finance Tools

    Quicken competes with personal finance and financial-management products such as Monarch Money, YNAB, Empower Personal Dashboard, Copilot Money, Moneydance, Tiller, and QuickBooks. Consumers may also use tax or financial products from companies such as H&R Block.

    Mint was previously a major Quicken competitor, but Intuit discontinued the Mint budgeting service in 2024. Consumers searching for a Mint replacement should compare currently available products rather than relying on older comparison articles.

    Before selecting a financial application, compare:

    • Desktop, web, and mobile availability
    • Annual subscription cost
    • Automatic renewal terms
    • Bank and investment connectivity
    • Budgeting features
    • Reporting and customization
    • Investment tracking
    • Small-business capabilities
    • Data export options
    • Local and cloud storage
    • Customer support hours
    • Refund policies

    QuickBooks is primarily designed for business accounting, while Quicken focuses more heavily on personal finance and selected small-business or rental-property needs.

    About Quicken

    Quicken is a financial software company offering desktop, web, and mobile products for managing personal and selected business finances. Its products can help users track spending, build budgets, monitor investments, manage bills, organize tax-related information, and review financial reports.

    Current offerings include Quicken Classic plans for Windows and Mac, Quicken Simplifi, Quicken Business & Personal, and Quicken LifeHub. Available features, pricing, operating-system requirements, and subscription terms vary by product.

    Quicken began as an Intuit product but became part of a separate company in 2016. Quicken Inc. is headquartered in Menlo Park, California.

    Financial software can help organize information but is not a substitute for personalized advice from a qualified financial, legal, accounting, investment, or tax professional.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com provides an independent rating, review, and comment section where visitors can describe their experiences with Quicken products, subscriptions, renewals, refunds, bank connections, software updates, and customer service.

    Note: This website is not associated with, endorsed by, or operated by Quicken Inc., Quicken, Intuit, or any affiliated retailer or financial institution. Phone numbers, support hours, corporate addresses, product features, subscription terms, ratings, complaint totals, prices, and policies may change. Verify important information through Quicken’s official website before submitting personal information, granting computer access, purchasing or canceling a subscription, or relying on a refund procedure.

  • Reach NewsMax Customer Service – Reviews And Complaints

    If you’re exploring options for news and information, Newsmax is a media organization that offers a variety of content, including breaking news, politics, health, finance, and more. Available through television, online platforms, and print, Newsmax provides an alternative perspective in the media landscape. Before engaging with their content or services, it’s helpful to know how to contact their customer service and understand what other viewers and readers are saying about their experiences.

    How to Contact Newsmax

    For assistance with subscriptions, programming, or general inquiries, you can reach Newsmax through the following channels:

    • Phone Support:
      • NewsMax Customer Service Phone Number: Call 1-800-485-4350 for questions about subscriptions, orders, or account issues. Available Monday through Friday from 8 AM to 8 PM (ET).
    • Email Support:
      • Send your inquiries to service@newsmax.com for assistance with digital or print subscriptions.
    • Online Services:
    • Mailing Address: Newsmax Media, Inc.
      750 Park of Commerce Blvd, Suite 100
      Boca Raton, FL 33487, USA

    Newsmax Customer Service Reviews, Complaints, and Ratings

    Understanding other viewers’ and readers’ experiences with Newsmax can provide valuable insights. Here’s a summary of common feedback:

    Positive Feedback

    • Alternative Perspective: Many viewers appreciate Newsmax for offering news and opinions that differ from mainstream media outlets, providing an alternative viewpoint on current events.
    • Wide Range of Topics: Newsmax covers various subjects, including politics, health, finance, and lifestyle, catering to diverse interests.
    • Accessible Platforms: The availability of Newsmax content through television, online streaming, and mobile apps makes it convenient for users to access news on their preferred devices.
    • Engaging Personalities: Some viewers enjoy the hosts and commentators on Newsmax programs, citing engaging discussions and interviews.

    Common Complaints

    • Perceived Bias: Some viewers express concerns about political bias in Newsmax’s reporting and programming, feeling that coverage may lean towards a particular viewpoint.
    • Accuracy of Information: There are criticisms regarding the accuracy and reliability of certain news reports or segments, with some users urging caution and recommending cross-referencing with other sources.
    • Technical Issues: A few users report technical difficulties with the Newsmax app or website, such as streaming interruptions or navigation challenges.
    • Customer Service Experiences: Some subscribers have mentioned issues with canceling subscriptions or delays in customer service responses.

    How Newsmax Compares to Other News Outlets

    When considering Newsmax, it’s useful to compare it with other news organizations:

    • Fox News:
      • Similarities: Both provide news and commentary that appeal to conservative audiences.
      • Differences: Fox News is a more established network with a larger audience base. Newsmax positions itself as an alternative to mainstream conservative media.
    • One America News Network (OANN):
      • Comparison: OANN also offers conservative news and opinion programming. Viewers may compare the two based on content focus, presentation style, and perceived reliability.
    • CNN, MSNBC, and Other Mainstream Networks:
      • Contrast: These networks may present news with different editorial perspectives. Some viewers choose Newsmax to obtain viewpoints they feel are underrepresented in mainstream media.
    • Online News Platforms:
      • Options: Websites like BBC News, Reuters, and Associated Press provide news with an emphasis on impartial reporting. Comparing Newsmax to these sources can offer a broader understanding of coverage differences.

    Final Thoughts

    Newsmax offers news and commentary that appeal to viewers seeking alternative perspectives on current events. While some appreciate the unique viewpoints and accessibility of content, others have concerns about bias and accuracy. It’s advisable to consume news from multiple sources, critically evaluate information, and consider diverse perspectives to form a well-rounded understanding of issues.

    Disclaimer About Customer Service Information

    At CustomerServiceNumbers.com, we provide a platform for you to share your reviews, ratings, and complaints about Newsmax and to see what other customers have experienced.

    Note: This website is not officially affiliated with Newsmax Media, Inc. The information and reviews provided are a service from CustomerServiceNumbers.com to help consumers make informed decisions.

    Other companies in the tv streaming and channel industry include: Golf Channel, TV Land, TNT, Fubo, and Roku.

  • MacKeeper Customer Service: Cancellation, Refund and Account Help

    MacKeeper customers commonly need help stopping an automatic renewal, identifying a charge, requesting a refund, recovering an account, activating or transferring a license, uninstalling the application, troubleshooting antivirus or VPN features, or ending a remote technical-support service. MacKeeper provides 24/7 live chat, email support, account tools, and a dedicated U.S. billing and cancellation number.

    How to Contact MacKeeper Customer Service

    MacKeeper advertises 24/7 live chat. It does not publish a verified 24-hour schedule for the U.S. billing telephone line, so customers should use live chat or email when a telephone representative is unavailable.

    Best MacKeeper Support Route by Issue

    • Product error, antivirus, cleanup, VPN, or installation problem: Use in-app chat or email support@mackeeper.com.
    • Subscription cancellation: Use the account portal, billing email, U.S. cancellation telephone, or live chat.
    • Refund request: Use the official refund form or email billing@mackeeper.com.
    • Unknown or duplicate charge: Review the purchase email and contact MacKeeper billing.
    • Premium Services charge or remote-support plan: Email premium.services@mackeeper.com or billing@mackeeper.com.
    • Account or license activation: Sign in to the account portal or contact product support.
    • Software removal: Follow the official uninstall instructions for the installed version.
    • Privacy or data request: Use account privacy settings or email support@mackeeper.com.
    • Potentially fraudulent support call: End the call and contact MacKeeper through its official website.

    Information to Gather Before Contacting MacKeeper

    • The email address registered to the account
    • The installed MacKeeper version
    • The macOS version and Mac model
    • The subscription type and billing period
    • The purchase or renewal date
    • The order reference number, provided privately
    • The general amount and payment method
    • The exact error message
    • Screenshots that do not reveal private information
    • The feature involved, such as Antivirus, Safe Cleanup, VPN, StopAd, or ID Theft Guard
    • Any existing support-case or chat reference
    • The requested cancellation, refund, technical correction, or privacy action

    Do not publish passwords, activation keys, complete order numbers, payment details, Mac serial numbers, remote-support credentials, malware reports, data-breach results, private files, or support transcripts in a public review.

    MacKeeper Company and Headquarters

    MacKeeper is an application developed and provided by Clario Tech FZCO. MacKeeper is described as Clario’s flagship digital product.

    Clario Tech FZCO
    Unit No. 3005-D6, Swiss Tower
    Plot No. JLT-PH2-Y3A
    Jumeirah Lakes Towers
    Dubai, United Arab Emirates

    This is the current company headquarters identified in MacKeeper’s legal and corporate materials. It is not a public walk-in repair center, software-return warehouse, payment-processing office, or consumer technical-support counter.

    The former 7 Stratford Place address in London should not be used as MacKeeper’s current headquarters.

    Does MacKeeper Have Telephone Customer Service?

    MacKeeper publishes 1-800-787-8041 for U.S. billing, subscription cancellation, and refund requests.

    General product and technical support remain primarily available through:

    • In-app live chat
    • The website chat tool
    • support@mackeeper.com
    • The MacKeeper account portal

    The billing telephone number should not be treated as a corporate switchboard, Apple Support number, or general repair service for unrelated Mac problems.

    MacKeeper Support Hours

    MacKeeper advertises 24/7 live chat with support experts. Customers can open the website chat or use the chat option inside the application at any time.

    Email can also be sent at any time, but an immediate email response is not guaranteed. MacKeeper does not currently publish a verified 24/7 schedule for its billing telephone agents.

    MacKeeper Versions and System Requirements

    The current MacKeeper product line is MacKeeper 7. MacKeeper’s official product pages identify version 7.7, released in July 2026, as the latest version at the time of this update.

    Current published requirements include:

    • macOS 10.15 or later
    • Approximately 100 MB of available storage
    • Administrative access for installation and some security functions
    • An internet connection for activation, updates, VPN, monitoring, and support

    Older MacKeeper versions can use different installation, extension, and removal procedures.

    MacKeeper Free and Paid Features

    MacKeeper offers limited free use of selected tools and paid subscriptions for full access.

    Paid features can include:

    • On-demand malware scanning
    • Real-time antivirus protection
    • Safe Cleanup
    • Memory Cleaner
    • Application uninstallation tools
    • Duplicate-file and similar-photo detection
    • VPN Private Connect
    • StopAd
    • ID Theft Guard
    • Update tracking
    • 24/7 support chat

    Feature availability can depend on the version, subscription, macOS release, region, and current product terms.

    MacKeeper Automatic Renewal

    MacKeeper subscriptions renew automatically unless auto-renewal is disabled before the next billing date.

    The account portal displays:

    • The subscription type
    • The current status
    • Whether auto-renewal is enabled
    • The next billing date or expiration date
    • Masked payment information
    • The Mac assigned to the license

    Review this information before the renewal date and save confirmation after making a change.

    How to Cancel MacKeeper Auto-Renewal

    Through the MacKeeper Account

    1. Sign in to the MacKeeper account.
    2. Locate the active license.
    3. Select Manage Subscription.
    4. Select Turn Off Auto-Renewal Protection.
    5. Review any retention offer or confirmation screen.
    6. Confirm that auto-renewal is turned off.
    7. Save the confirmation and displayed expiration date.

    By Email

    Email billing@mackeeper.com from the address associated with the account. Include the account email, general purchase date, and order reference provided privately.

    By Telephone

    Call 1-800-787-8041 for U.S. billing and cancellation support.

    By Live Chat

    Open the MacKeeper website chat and select the subscription cancellation or refund category.

    What Happens After Cancellation?

    Turning off auto-renewal normally allows the paid license to remain active until the end of the existing subscription period.

    The account should display:

    • Auto-renewal turned off
    • The final valid-through date
    • No scheduled next renewal charge

    Cancellation does not automatically uninstall MacKeeper or erase the customer’s personal information.

    Uninstalling Does Not Cancel Billing

    Deleting the application from a Mac does not automatically turn off subscription renewal.

    Complete the billing cancellation through the MacKeeper account, telephone, email, or live chat. Save the confirmation before relying on the subscription as canceled.

    Software removal, subscription cancellation, account deletion, newsletter removal, and privacy deletion are separate actions.

    How to Uninstall MacKeeper 7

    1. Open MacKeeper.
    2. Quit it using Command-Q or the MacKeeper menu.
    3. Open Finder.
    4. Open Applications.
    5. Drag MacKeeper to the Trash or choose Move to Trash.
    6. Select Continue when the removal window appears.
    7. Confirm with Touch ID or the Mac administrator password.
    8. Allow the MacKeeper uninstaller to remove associated components when prompted.
    9. Restart the Mac when appropriate.

    MacKeeper publishes different removal steps for versions 3 through 6. Determine the installed version before following older instructions.

    MacKeeper Refund Policy

    Refund eligibility depends on the subscription type, purchase date, and whether the charge is for the MacKeeper application or a separate technical-support service.

    Semiannual and Annual MacKeeper Subscriptions

    An initial semiannual or annual purchase can qualify for a full refund when the request is submitted within 30 days of the first purchase.

    The 30-day period should not be assumed to restart after every automatic renewal.

    Monthly MacKeeper Subscriptions

    A monthly subscription can qualify for a full refund when the request is submitted within 14 days of purchase.

    Requests Outside the Published Period

    MacKeeper can consider requests outside the normal refund periods at its discretion. Approval is not guaranteed.

    How to Request a MacKeeper Refund

    Provide:

    • The account holder’s name
    • The registered email address
    • The reference number, provided privately
    • The transaction date
    • The subscription or service involved
    • The reason for the request
    • Any relevant error screenshots

    MacKeeper’s current policy says a refund review can take one to five business days. An approved refund can require another five to 15 business days to appear, depending on the bank. Processing fees are nonrefundable.

    MacKeeper Premium Services

    MacKeeper Premium Services, Security Tech Care, and Performance Tech Care are separate technical-support services with their own subscription and refund terms.

    These services may include assistance with:

    • Mac or Windows computers
    • Smartphones and connected devices
    • Performance problems
    • Security configuration
    • Software installation
    • Remote technical support

    Do not assume that canceling the MacKeeper application automatically cancels a separate Premium Services subscription. Identify every charge and service listed in the purchase confirmation.

    Premium Services Refunds

    Current Premium Services, Security Tech Care, and Performance Tech Care policies provide a 14-day money-back period.

    Some later requests may qualify for a partial refund under complicated conditions involving the plan type, time used, and number of completed support sessions. Customers should request the exact calculation in writing.

    Email premium.services@mackeeper.com for service questions and billing@mackeeper.com for billing or refund requests.

    Remote-Support Safety

    MacKeeper’s official remote-support tool can allow a verified representative to view and control a device during an approved support session.

    Use remote access only when:

    • The customer initiated contact through an official MacKeeper channel.
    • The representative explains why access is needed.
    • The tool is downloaded from an official MacKeeper page.
    • The customer can see and stop the session.
    • No password, banking login, or one-time code is requested.

    End the interaction if an unsolicited caller claims the Mac is infected and demands immediate remote access or payment.

    Unknown or Duplicate Charges

    Review the purchase-confirmation email and bank statement to identify:

    • The merchant name
    • The subscription term
    • The MacKeeper application charge
    • A separate Premium Services charge
    • A pending authorization
    • A completed duplicate transaction

    Contact MacKeeper billing first for a recognized but disputed purchase. Contact the card issuer promptly for a transaction the cardholder did not authorize.

    Do not describe an authorized subscription-renewal disagreement as payment-card fraud. Fraud means the cardholder did not make or approve the transaction.

    MacKeeper Account Access

    The MacKeeper account allows customers to:

    • Review active and expired licenses
    • Download MacKeeper
    • View an activation key
    • Review the next billing date
    • Update payment information
    • Turn auto-renewal on or off
    • Reassign a license to another Mac
    • Change account information
    • Manage privacy and newsletter settings
    • Open live chat

    Password and Account-Recovery Problems

    Use the password-reset option for the registered email address.

    If recovery fails:

    1. Check spam and junk folders.
    2. Confirm the email used during purchase.
    3. Search for the order-confirmation message.
    4. Contact support@mackeeper.com.
    5. Provide purchase information privately.
    6. Do not create several accounts for the same license unless instructed.

    MacKeeper support should not need the customer’s existing account password.

    License Activation and Transfer

    A paid license is activated through the MacKeeper account or activation key.

    Customers can use the account’s license options to reassign a qualifying license from one Mac to another. Before transferring:

    • Confirm the number of devices covered by the plan.
    • Remove or deactivate the old assignment.
    • Install the current MacKeeper version on the new Mac.
    • Sign in using the licensed account.

    Do not post an activation key publicly. Another person may use it.

    VPN Private Connect

    MacKeeper subscriptions can include VPN Private Connect. The current EULA sets a monthly VPN data allowance of 500 GB.

    Exceeding the allowance can temporarily suspend VPN access until the next monthly period. Other MacKeeper tools can remain available.

    VPN availability and performance can also be affected by:

    • Internet connection quality
    • Server availability
    • Local network restrictions
    • Regional laws
    • Streaming-service blocking
    • Maintenance or third-party outages

    Antivirus and Malware Detection

    For a suspected infection or false positive:

    1. Update MacKeeper.
    2. Run the antivirus scan.
    3. Review the detected item and file path.
    4. Do not delete an unfamiliar system file without reviewing it.
    5. Save a screenshot that does not reveal private filenames or documents.
    6. Contact support through in-app chat.

    Stop entering passwords or payment information when the Mac displays unexplained pop-ups, remote-control activity, or browser redirects.

    Privacy and Data Requests

    MacKeeper’s privacy policy provides methods to request access, correction, deletion, restriction, objection, or portability of eligible personal information.

    Requests can be made through:

    Identity verification may be required.

    Cancel paid subscriptions and download needed invoices or license information before requesting account deletion. A privacy request does not automatically cancel billing.

    Scam and Impersonation Warnings

    Be cautious of unsolicited telephone calls, browser warnings, emails, or advertisements claiming to represent MacKeeper, Clario, Apple, or a security center.

    A suspicious caller should not receive:

    • A Mac administrator password
    • An Apple ID password
    • A one-time authentication code
    • A complete card or bank-account number
    • Remote access to the Mac
    • Payment by gift card, cryptocurrency, or wire transfer

    End the communication and contact MacKeeper through MacKeeper.com, the application, support@mackeeper.com, billing@mackeeper.com, or 1-800-787-8041.

    How to Escalate a MacKeeper Complaint

    1. Identify whether the issue involves the application, billing, Premium Services, or a payment provider.
    2. Review the account and purchase-confirmation email.
    3. Use 24/7 live chat or support@mackeeper.com for a product issue.
    4. Use billing@mackeeper.com or 1-800-787-8041 for cancellation and refunds.
    5. Use premium.services@mackeeper.com for a Premium Services issue.
    6. Request and retain a case or reference number.
    7. State the exact cancellation, refund, repair, privacy, or other resolution requested.
    8. Reply through the existing email or chat case rather than opening duplicates.
    9. Save screenshots of the subscription status and cancellation confirmation.
    10. Contact the card issuer when a charge was genuinely unauthorized or an approved refund does not post.

    MacKeeper Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently has no published MacKeeper reviews. The displayed 0 out of 5 rating reflects the absence of submitted ratings and is not a zero-star customer judgment.

    Until moderated reviews are submitted, this page should not claim that users commonly praise or complain about ease of use, antivirus effectiveness, cleanup tools, VPN performance, automatic renewal, refunds, Premium Services, or customer support.

    Frequently Asked Questions

    Does MacKeeper have a customer-service phone number?

    MacKeeper publishes 1-800-787-8041 for U.S. billing, cancellation, and refund requests.

    Is MacKeeper support available 24/7?

    MacKeeper advertises 24/7 live chat through its website and application. It does not publish a verified 24/7 schedule for the billing telephone line.

    How do I cancel MacKeeper?

    Turn off auto-renewal through the MacKeeper account, email billing@mackeeper.com, call 1-800-787-8041, or use live chat.

    Does uninstalling MacKeeper cancel the subscription?

    No. Software removal and subscription cancellation are separate actions.

    Can I receive a MacKeeper refund?

    Initial semiannual and annual purchases can qualify within 30 days. Monthly purchases can qualify within 14 days. Premium Services use separate terms.

    How long does a MacKeeper refund take?

    The current policy allows one to five business days for review and another five to 15 business days for an approved refund to appear, depending on the bank.

    What is MacKeeper Premium Services?

    It is a separate remote technical-support service with its own subscription, cancellation, and refund terms.

    What is the current MacKeeper version?

    MacKeeper’s current product pages identify version 7.7, released in July 2026.

    Where is MacKeeper headquartered?

    MacKeeper is provided by Clario Tech FZCO, headquartered in Swiss Tower in Jumeirah Lakes Towers, Dubai, United Arab Emirates.

    Related Customer Service Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information since 2004. The site is independent and is not owned or operated by MacKeeper, Clario Tech FZCO, Apple, a payment processor, remote-support provider, bank, or card issuer.

    The purpose of this page is to help consumers locate the correct support route, document complaints, request appropriate resolutions, and report whether MacKeeper or the applicable billing provider resolved the issue.

    Share Your Experience

    Describe the MacKeeper version, subscription, Premium Services plan, billing charge, installation, feature, or privacy issue involved; the support route used; whether a case or reference number was created; the resolution requested; the response received; and whether the issue was resolved.

    Privacy warning: Do not publish account passwords, reset links, authentication codes, activation keys, complete order numbers, payment details, Mac serial numbers, remote-support IDs or passwords, data-breach reports, private filenames, screenshots of personal documents, or unredacted support correspondence.

    Page Update Note

    This page was updated on July 28, 2026. The update verified MacKeeper’s current operation under Clario Tech FZCO, replaced the former London address with the current Dubai headquarters, added the U.S. billing and cancellation telephone number, verified 24/7 live chat, added product, billing and Premium Services email routes, and expanded guidance for auto-renewal, cancellation, refunds, uninstalling, account access, license transfers, remote support, VPN limits, privacy, security and complaint escalation. Unsupported customer-review themes were removed because no CustomerServiceNumbers.com reviews are currently visible.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is an independent information and review website. It is not affiliated with MacKeeper, Clario Tech FZCO, Apple, a payment processor, remote-support provider, bank, or card issuer. It cannot access accounts or computers, activate licenses, remove malware, cancel subscriptions, turn off auto-renewal, issue refunds, conduct remote repairs, recover passwords, delete personal data, reverse card charges, or act on behalf of MacKeeper.

  • Reach foursquare Customer Service – Reviews And Complaints

    Before using foursquare, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. foursquare is a local search-and-discovery service mobile app that provides personalized recommendations of places to go, eat, drink, and visit.

    How to Contact foursquare

    You can reach foursquare customer service using the following details:

    • Email Support: foursquare offers support through their online help center available on their website.
    • Customer Service Hours: Support available 24/7 through the foursquare Help Center
    • Corporate Address: Foursquare Labs, Inc., 50 W 23rd St, New York, NY 10010
    • Website: https://foursquare.com/

    foursquare Customer Support Reviews and Complaints

    When considering using foursquare, it’s helpful to review their customer service feedback. foursquare competes with other local search and discovery services like Yelp, Google Maps, and TripAdvisor. Customer reviews often highlight the accuracy of recommendations, user-friendly interface, and social features provided by foursquare. However, some complaints focus on issues related to customer service, app functionality, and data privacy.
    Comparing foursquare with other local discovery apps can help you determine which offers the best features, accuracy, and customer support for your local exploration needs. Evaluating customer reviews and complaints is an important step in making an informed decision about using foursquare.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using foursquare.

    Note: This website listing is not associated with foursquare. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    foursquare does not provide support services directly through this website. For any questions or concerns about foursquare services, contact their customer service representative directly.

  • Wikipedia Customer Service: Email, Phone and Editing Help

    Before using Wikipedia, requesting an article correction, managing an account, or making a donation, it is helpful to understand how support works. Wikipedia does not operate like a conventional company with a centralized customer-service department or editorial board. Most article content and editing questions are handled through public community processes and volunteers, while the nonprofit Wikimedia Foundation operates the website’s technical and legal infrastructure.

    How to Contact Wikipedia and the Wikimedia Foundation

    Wikipedia and the Wikimedia Foundation provide the following support options:

    The Wikimedia Foundation states that email or fax is generally preferable to calling because it receives a large volume of telephone calls. Callers who leave a voicemail should include an email address when possible.

    The San Francisco office is not an article-editing or customer-service center. Do not mail article corrections, account passwords, donation disputes, or legal documents to that address without reviewing the appropriate instructions.

    Does Wikipedia Have 24-Hour Customer Service?

    Wikipedia’s articles and online help pages are available at all times, but Wikipedia does not provide conventional 24-hour live customer service.

    Article questions are generally handled by volunteers who respond according to their availability. The Wikimedia Foundation does not guarantee an immediate response to general emails or telephone messages.

    The Foundation does publish dedicated safety inboxes monitored around the clock for:

    • Threats of imminent physical harm
    • General trust and safety concerns
    • Child protection reports

    These addresses should not be used for ordinary editing disagreements, account questions, donation receipts, or factual corrections.

    Choose the Correct Wikipedia Support Route

    Incorrect or Outdated Article Information

    Wikipedia has no central editorial staff that routinely changes articles in response to customer-service emails. Articles are created and maintained by volunteer editors.

    For a straightforward factual correction:

    1. Open the affected Wikipedia article.
    2. Select the article’s Talk tab.
    3. Start a new discussion explaining the correction.
    4. Provide reliable, independent published sources.
    5. Describe the exact wording that should be changed.

    Many articles can also be edited directly. However, a person closely connected to the article’s subject should generally disclose that connection and request the change on the article’s talk page rather than editing promotional or disputed material directly.

    Wikipedia’s Edit Request Wizard can help article subjects, company representatives, and other people with a conflict of interest submit properly formatted requests.

    Article About You or Your Organization

    If a Wikipedia article concerns you, your company, your employer, or someone you represent, avoid repeatedly removing sourced material or engaging in an edit dispute.

    A useful request should include:

    • The exact article title
    • The section containing the issue
    • The sentence that should be changed
    • The proposed replacement wording
    • Reliable sources supporting the request
    • A clear disclosure of your relationship to the subject

    Wikipedia volunteers evaluate requests according to editorial policies, including verifiability, reliable sourcing, neutrality, and conflict-of-interest rules. A subject’s disagreement with published information does not automatically require its removal.

    For general email assistance, use info@wikimedia.org. Messages sent to this address may be reviewed by volunteer members of the Wikimedia community rather than Wikimedia Foundation employees.

    Do not include confidential business records, government identification, medical information, passwords, or other sensitive material in a general volunteer-support email.

    Editing Dispute

    Use Wikipedia’s dispute-resolution procedures when editors disagree about article wording, sources, neutrality, or policy.

    The normal process may include:

    • Discussing the issue on the article’s talk page
    • Seeking a third opinion
    • Requesting comments from additional editors
    • Using a subject-specific noticeboard
    • Requesting formal dispute resolution when appropriate

    Emailing the Wikimedia Foundation usually does not resolve ordinary editorial disagreements because Foundation staff do not act as Wikipedia’s central editorial board.

    Vandalism or Obvious Errors

    Most vandalism can be corrected by editing the article or reverting the damaging change. The article’s history page records prior versions and identifies recent edits.

    Repeated vandalism can be reported through Wikipedia’s administrator and vandalism-reporting processes. Protected articles may require an edit request on the talk page.

    Do not email the legal department about routine vandalism or a minor factual mistake.

    Wikipedia Account and Login Help

    Wikipedia accounts are used across many Wikimedia projects through a unified login system.

    Common account issues include:

    • Forgotten passwords
    • Lost access to the registered email address
    • Missing verification codes
    • Two-factor authentication problems
    • Compromised accounts
    • Username concerns
    • Editing blocks

    Begin with the password-reset option on the Wikipedia login page. A reset email can only be delivered when a usable email address was previously associated with the account.

    Wikimedia also provides an Account Recovery form for certain users who have lost access. Account-recovery information may be processed through Zendesk, a third-party support platform.

    Wikimedia support staff and volunteers should never ask for an account password. Do not send a password, authentication recovery code, session cookie, or complete identification document through ordinary email.

    Wikipedia Editing Blocks

    A block prevents an account, temporary account, or network address from editing. Blocks are normally managed by volunteer administrators rather than Wikimedia Foundation customer service.

    Read the notice displayed when attempting to edit. It may identify:

    • The reason for the block
    • The administrator who placed it
    • The duration
    • The affected account or network
    • Instructions for requesting review

    Use the appeal process described in the block notice. Creating additional accounts to evade a block may result in further restrictions.

    Wikipedia Donation Support

    Donations made through Wikipedia fundraising pages support the Wikimedia Foundation, the nonprofit organization that hosts Wikipedia and other Wikimedia projects.

    Use donate@wikimedia.org for questions involving:

    • Donation receipts
    • Recurring donations
    • Changing or canceling a monthly gift
    • Duplicate contributions
    • Incorrect donor information
    • Refund requests
    • Payment problems
    • Fundraising emails or postal mail

    Include the donor’s name, email address, transaction date, amount, payment method, and the last four digits of the payment card when requested. Do not send a complete card number or banking password.

    Donation Mailing Address

    Checks and money orders intended as donations use a separate lockbox address:

    Wikimedia Foundation, Inc.
    P.O. Box 98204
    Washington, DC 20090-8204

    Make checks payable to Wikimedia Foundation, Inc. The donation address should not be used for article complaints, account questions, legal notices, or general correspondence.

    Canceling a Recurring Wikipedia Donation

    Review the original donation receipt for a recurring-gift management link. Donors can also email donate@wikimedia.org and request that the recurring contribution be canceled or changed.

    Include enough information to identify the donation, but do not send a complete payment-card or bank-account number.

    Canceling a recurring gift stops future scheduled donations. A separate request may be needed for a transaction that has already been processed.

    Stopping Fundraising Emails or Text Messages

    Fundraising emails generally contain an unsubscribe link. Communication preferences can also be changed by emailing donate@wikimedia.org.

    For Wikimedia Foundation fundraising text messages sent from 21527, reply STOP to discontinue future messages.

    Wikipedia Copyright and Licensing Questions

    Most Wikipedia article text is available under open licenses, including the Creative Commons Attribution-ShareAlike license. Reuse may require attribution, a link to the license, and notice of modifications.

    Images and other media can have different licenses. Check the individual file-description page before copying or publishing an image.

    For questions about Wikipedia or Wikimedia licensing, begin with the project’s copyright and reuse guidance.

    Copyrighted Material Used Without Permission

    A copyright holder who believes protected work has been posted without authorization should first review the Wikimedia Foundation’s Digital Millennium Copyright Act policy.

    Formal DMCA notices and counter-notices can be sent to:

    • Legal Email: legal@wikimedia.org
    • Legal Mailing Address: Wikimedia Foundation, c/o CT Corporation System, 330 North Brand Boulevard, Glendale, CA 91203-2336

    A formal takedown notice must contain the information required by law. The Wikimedia Foundation cannot provide personal legal advice.

    For ordinary licensing permission involving media uploaded to Wikimedia Commons, the Volunteer Response Team may use specialized permission addresses and procedures.

    Wikipedia Legal Requests

    General legal questions, subpoenas, court orders, requests for user information, and other formal matters should follow the Wikimedia Foundation’s published legal procedures.

    Use:

    • Email: legal@wikimedia.org
    • Legal Correspondence Address: Wikimedia Foundation, c/o CT Corporation System, 330 North Brand Boulevard, Glendale, CA 91203-2336

    Do not send formal legal documents to the general San Francisco mailing address.

    The Foundation publishes separate procedures for law-enforcement and other requests seeking nonpublic user information. Sending a request does not waive the Foundation’s or its users’ legal rights.

    Wikipedia Safety and Abuse Reports

    Wikimedia provides separate addresses for serious safety matters:

    For an immediate real-world emergency, contact the appropriate local emergency service first.

    A useful safety report should include:

    • A brief summary of the concern
    • Links to the relevant Wikipedia or Wikimedia pages
    • Usernames involved
    • Revision links or screenshots
    • Dates and times
    • Any relevant off-wiki activity connected to Wikimedia participation
    • The action or support being requested

    Routine disagreements, criticism, article corrections, or complaints about editorial decisions should use normal community processes rather than the emergency address.

    Wikipedia Privacy and Personal Information

    Questions about Wikimedia Foundation privacy practices can be directed to privacy@wikimedia.org.

    Public Wikipedia pages—including article talk pages, user talk pages, edit summaries, and noticeboards—can be read and archived by others. Do not publish:

    • Home addresses
    • Personal telephone numbers
    • Private email addresses
    • Payment information
    • Government identification numbers
    • Private medical information
    • Account passwords

    Users who accidentally publish sensitive information should seek assistance promptly because removing visible text does not necessarily erase it from the page history.

    Wikimedia Foundation Accessibility Support

    Accessibility feedback involving the Wikimedia Foundation’s website can be sent to accessibility@wikimedia.org.

    Describe:

    • The affected page
    • The browser and device
    • Any assistive technology being used
    • The accessibility barrier
    • The task that could not be completed

    The Wikimedia Foundation’s accessibility statement applies specifically to its organizational website. Individual Wikimedia projects and community-created content may have separate technical or editorial issues.

    About Wikipedia and the Wikimedia Foundation

    Wikipedia launched in 2001 as a free, collaboratively edited online encyclopedia. Articles are written, reviewed, discussed, and maintained by volunteers.

    The Wikimedia Foundation is a U.S.-based nonprofit organization that operates the technical infrastructure for Wikipedia and other Wikimedia projects. Its projects also include Wikimedia Commons, Wiktionary, Wikibooks, Wikidata, Wikisource, Wikiquote, Wikivoyage, and others.

    The Foundation hosts and supports the websites, but it generally does not write or centrally approve individual Wikipedia articles.

    Local Wikimedia chapters, user groups, and thematic organizations are separate movement affiliates. They do not operate Wikipedia on behalf of the Wikimedia Foundation and should not receive formal complaints about Wikipedia content unless the issue concerns their own activities.

    Wikipedia Reviews and Complaints

    Wikipedia experiences vary depending on the article, language edition, subject, sources, editor participation, and type of support requested.

    A useful review may include:

    • The specific Wikipedia language edition
    • The article or feature involved
    • Whether the issue concerned reading, editing, an account, or a donation
    • The support process used
    • Whether reliable sources were provided
    • How volunteers or Foundation staff responded
    • Whether the concern was resolved

    Do not use a public review to publish private information about editors, donors, article subjects, or Wikimedia employees.

    People comparing Wikipedia with search engines and other online information sources may also review Google customer service. Search engines and Wikipedia provide different services: a search engine locates material across the web, while Wikipedia hosts volunteer-written encyclopedia articles.

    Wikipedia Frequently Asked Questions

    Does Wikipedia have a customer-service phone number?

    Wikipedia does not publish a dedicated customer-service line. The Wikimedia Foundation’s general office number is 1-415-839-6885, but email and online community processes are usually more appropriate.

    What is Wikipedia’s customer-service email?

    General questions about Wikipedia and other Wikimedia projects can be sent to info@wikimedia.org. The address is handled through a volunteer response system.

    How do I ask the Wikimedia Foundation a question?

    Use answers@wikimedia.org for general questions for or about the Wikimedia Foundation.

    Is Wikipedia support available 24 hours a day?

    Online help pages are continuously available, but ordinary live support does not have guaranteed 24-hour response times. Dedicated safety inboxes are available around the clock for serious safety concerns.

    How do I correct a Wikipedia article?

    Edit the article when appropriate or post a sourced correction request on its talk page. People connected to the article’s subject should disclose that relationship and use the edit-request process.

    Can the Wikimedia Foundation remove incorrect article content?

    Ordinary article disputes are generally handled by volunteer editors through Wikipedia’s community processes. Foundation staff do not serve as a central editorial board.

    How do I recover a Wikipedia account?

    Begin with the password-reset function. Users with certain account-recovery or two-factor-authentication problems can use Wikimedia’s Account Recovery form.

    How do I cancel a recurring Wikipedia donation?

    Use the management link in the donation receipt or email donate@wikimedia.org with enough transaction information to identify the gift.

    How do I obtain a Wikipedia donation receipt?

    Email donate@wikimedia.org with the donor’s name, email address, approximate transaction date, amount, and payment method.

    How do I report a threat made on Wikipedia?

    An imminent physical threat can be reported to emergency@wikimedia.org. Contact local emergency services first when immediate intervention is needed.

    How do I report harassment?

    Use normal community reporting routes when appropriate. Serious or ongoing abuse can be reported to the Wikimedia Foundation Trust and Safety team at ca@wikimedia.org.

    Where do I send legal documents?

    Follow the Wikimedia Foundation’s legal instructions and use the registered-agent address at 330 North Brand Boulevard, Glendale, California 91203-2336. Do not send legal documents to the general San Francisco office.

    Where is Wikimedia Foundation headquarters?

    The Wikimedia Foundation lists its mailing and visitor address as 1 Sansome Street, Suite 1895, San Francisco, California 94104.

    Is the former 1 Montgomery Street address still current?

    No. The Wikimedia Foundation’s current official contact page lists 1 Sansome Street, Suite 1895.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped visitors locate organizational support information and share their experiences since 2004.

    This page independently organizes Wikipedia and Wikimedia Foundation phone, email, account, donation, editing, safety, accessibility, privacy, and legal resources. CustomerServiceNumbers.com is not owned or operated by Wikipedia, the Wikimedia Foundation, or the volunteer Wikimedia community.

    Share Your Wikipedia Support Experience

    Have you requested an article correction, recovered an account, reported vandalism, managed a donation, submitted a safety concern, or communicated with Wikimedia volunteers or Foundation staff? Share your experience in the comment section below.

    Include the general issue, support route used, and whether the matter was resolved. Do not publish passwords, private editor information, payment details, home addresses, legal documents, or other sensitive material.

    Page Update Note

    This Wikipedia support page was reviewed and updated in July 2026 with the current Wikimedia Foundation address, general office phone number, volunteer email support, article-correction procedures, account recovery, donation assistance, privacy, accessibility, legal contacts, and safety-reporting routes.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not associated with Wikipedia, the Wikimedia Foundation, Wikimedia movement affiliates, volunteer editors, Zendesk, or any individual Wikimedia project.

    This page is provided for general informational and public-feedback purposes. Email addresses, office locations, project procedures, legal policies, donation methods, and support options may change. Verify important editing, account, donation, safety, privacy, and legal information through the applicable official Wikimedia resource.

  • CyberDefender Customer Service – Complaints And Reviews

    Before using CyberDefender’s services, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. CyberDefender is a cybersecurity company offering antivirus, anti-malware, and identity protection solutions.

    How to Contact CyberDefender

    You can reach CyberDefender customer service using the following details:

    • Phone Number: 1-866-793-0454
    • Email Support: CyberDefender offers support through their online contact form available on their website.
    • Corporate Address: CyberDefender Corporation, 617 West 7th Street, Suite 1000, Los Angeles, CA 90017
    • Website: http://www.cyberdefender.com/

    CyberDefender Customer Support Reviews and Complaints

    When considering using CyberDefender’s services, it’s helpful to review their customer service feedback. CyberDefender competes with other cybersecurity companies like Norton, McAfee, and Kaspersky. Customer reviews often highlight the effectiveness of CyberDefender’s antivirus and anti-malware solutions. However, some complaints focus on issues related to customer service, billing, and software performance.
    Comparing CyberDefender with other cybersecurity companies can help you determine which offers the best protection, pricing, and customer support for your needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your cybersecurity provider.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using CyberDefender.

    Note: This website listing is not associated with CyberDefender. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    CyberDefender does not provide support services directly through this website. For any questions or concerns about CyberDefender products or services, contact their customer service representative directly.

  • DraftKings Customer Service: Account, Withdrawal and Betting Help

    DraftKings customer service can help with locked accounts, identity verification, deposits, withdrawals, geolocation errors, promotions, bet settlement and responsible-gaming restrictions. The primary support route is the chatbot in the official DraftKings Help Center.

    Logged-in U.S. Sportsbook and Casino customers may also request a callback through the chatbot. Fantasy Sports customers should submit a support case instead.

    How to Contact DraftKings Customer Service

    The 1-833-367-7840 number is an automated voicemail service. DraftKings states that Customer Support does not answer calls on this line. Leave the account username, associated email address, telephone number and a short explanation, but do not include a password, verification code or full payment information.

    Callback requests are available only to eligible logged-in U.S. Sportsbook and Casino customers. They are not offered for Fantasy Sports accounts, and a callback is not guaranteed.

    DraftKings does not currently publish one guaranteed schedule for live representatives or promise that every inquiry will receive an answer within 24 hours.

    Choose the Correct DraftKings Support Route

    • Locked or restricted account: Open a chatbot case and prepare to verify identity and recent transactions.
    • Identity-verification request: Upload documents only through DraftKings’ secure Document Upload Center.
    • Withdrawal is pending: Check the withdrawal tracker before opening another case.
    • Withdrawal was canceled: Review the payment method, play-through requirement and verification status.
    • Deposit is missing: Check whether it is pending with the bank and whether the payment method matches the account holder.
    • Geolocation error: Enable location services and Wi-Fi and disable VPN or location-masking software.
    • Promotion or Bonus Bet issue: Open the promotion’s exact terms and save screenshots showing eligibility and progress.
    • Bet or contest settled incorrectly: Review the applicable House Rules, scoring rules and official event result.
    • Unauthorized account activity: Secure the DraftKings and email accounts and contact support immediately.
    • Privacy or data request: Email privacy@draftkings.com.
    • Need to limit or stop gambling: Use the Responsible Gaming Center rather than submitting an ordinary account-closure request.
    • Regulatory complaint: First document the DraftKings case, then contact the regulator listed for the applicable state and product.

    Information to Have Before Contacting DraftKings

    Gather:

    • DraftKings username
    • Email address associated with the account
    • Product involved, such as Sportsbook, Casino, Fantasy Sports or Pick6
    • State or jurisdiction where the activity occurred
    • Date and approximate time of the problem
    • Deposit, withdrawal, contest or wager amount
    • Bet identification or contest information
    • Payment method used
    • Withdrawal-tracker status
    • Exact error message
    • Screenshots showing the issue
    • Promotion name and terms
    • Previous support-case number
    • The withdrawal, account correction or other resolution requested

    Do not publish a username, account email, bet identification number, payment information, tax documents, government identification, bank statements, verification photographs or support-case numbers in a public review.

    DraftKings Account Is Locked or Restricted

    An account can be restricted while DraftKings reviews:

    • Identity or age
    • Duplicate-account concerns
    • Payment ownership
    • Unusual login or transaction activity
    • Geolocation
    • Responsible-gaming activity
    • Terms-of-use compliance
    • Possible account sharing

    To request review:

    1. Open the official DraftKings Help Center.
    2. Use the chatbot to create a support case.
    3. Verify the email address if contacting support while logged out.
    4. Provide a concise description of what happened.
    5. Upload requested documents only through the secure upload route.
    6. Respond through the existing case rather than opening repeated cases.

    DraftKings may request a photograph of the account holder holding a valid government-issued identification document. It may also request a bank or payment statement showing recent DraftKings transactions.

    Do not email unrequested identity documents or post them on social media.

    DraftKings Identity Verification

    DraftKings must verify identity and legal age for regulated products.

    Enter the account information exactly as it appears on the government-issued identification, including:

    • Legal name
    • Date of birth
    • Residential address
    • Identification information
    • Tax information when required

    Automatic verification can occur during registration. When automatic verification fails, DraftKings may request a current:

    • Driver’s license
    • Passport
    • Other accepted government-issued photo ID
    • Proof-of-address document
    • Self-certified identification photograph

    Manual Customer Support verification commonly takes 24–48 hours. Sending repeated requests during that period can delay review.

    DraftKings states that temporary, expired, altered or incomplete identification may not be accepted. Follow the upload instructions for the exact document being requested.

    Duplicate DraftKings Account Message

    DraftKings generally allows one account per person.

    Do not create a new account because:

    • A password was forgotten.
    • An old email address is inaccessible.
    • The account is restricted.
    • A promotion is available to new customers.
    • The user moved to another state.

    Creating another account can trigger additional restrictions. Contact support to recover or correct the original account.

    DraftKings Cannot Detect My Location

    Sportsbook and Casino activity must occur while the customer is physically located in an eligible jurisdiction.

    Try:

    1. Enable location services for the DraftKings app or browser.
    2. Enable Wi-Fi even when using mobile data.
    3. Disable a VPN, proxy or remote-access program.
    4. Close other applications that may mask location.
    5. Update the DraftKings app.
    6. Restart the device.
    7. Move away from a state border when practical.
    8. Confirm that the selected DraftKings product is available in the jurisdiction.

    A customer can maintain an account while traveling, but regulated betting or gaming may be unavailable when physically located outside an approved jurisdiction.

    Do not use software intended to falsify or conceal location.

    DraftKings Deposit Is Missing or Declined

    Check:

    • The bank or payment-provider status
    • Whether the payment method is in the account holder’s name
    • Deposit limits
    • Available funds
    • Whether the bank blocks gambling transactions
    • Whether DraftKings is permitted at the customer’s physical location
    • Whether the deposit is still settling

    DraftKings generally requires deposits to come from a payment method owned by the account holder.

    Do not use another person’s card, bank account, PayPal account, Venmo account or wallet. Payment ownership concerns can trigger account review or withdrawal restrictions.

    How Long Do DraftKings Withdrawals Take?

    Timing depends on the withdrawal method and whether the account requires additional review.

    DraftKings currently lists typical processing periods such as:

    • Eligible debit card: Up to 24 hours
    • Online banking: Up to two business days
    • PayPal: Up to two days
    • Venmo: Up to two days
    • Trustly verified withdrawal: Approximately one day
    • Apple Pay: Approximately one day
    • Cash at cage: Approximately one hour at an eligible location
    • Paper check: Up to several business days depending on the amount and shipping method

    These are typical timelines after the request is processed, not guarantees.

    Use the withdrawal tracker to determine whether the request is:

    • Pending
    • Under review
    • Processed
    • Canceled
    • Returned to another payment route

    Why Was My DraftKings Withdrawal Canceled?

    Possible reasons include:

    • Identity verification is incomplete.
    • The payment method does not belong to the account holder.
    • The deposit has not settled.
    • The required play-through has not been completed.
    • The withdrawal method is not eligible.
    • Account activity requires security review.
    • The account is restricted or self-excluded.
    • Bank or wallet information is incorrect.

    DraftKings states that deposited funds generally must be played through at least once before they can be withdrawn to a different payment method.

    If a deposit was made by mistake, try withdrawing it through the original payment route. Contact support when that option is unavailable.

    DraftKings Refund or Withdrawal Is Marked Processed but Missing

    After DraftKings marks a transaction processed:

    1. Check the destination bank, card, wallet or payment account.
    2. Confirm the last four digits of the payment method.
    3. Allow the payment provider’s normal posting period.
    4. Check whether a replaced or expired card was connected to the same account.
    5. Contact the bank or wallet provider for incoming-payment information.
    6. Contact DraftKings with the withdrawal status and transaction date.

    A bank may route a refund to a replacement card associated with the original account. Do not submit a payment dispute merely because the credit has not appeared immediately.

    DraftKings Promotion or Bonus Bet Problem

    Promotion terms vary by product, jurisdiction and customer.

    Before participating, check:

    • Opt-in requirement
    • Minimum deposit or wager
    • Eligible games, contests or odds
    • Start and expiration dates
    • Maximum reward
    • Play-through requirement
    • Whether the stake is returned
    • Whether the reward has cash value
    • Geographic and age restrictions

    Bonus Bets and Casino Credits are not necessarily withdrawable as cash. Winnings may become withdrawable only after the applicable wager or play-through requirement is completed.

    Save screenshots of:

    • The offer
    • The full terms
    • The opt-in confirmation
    • The qualifying transaction
    • The reward or progress page

    Contact support with the exact promotion name rather than describing it only as a welcome bonus or deposit match.

    DraftKings Bet or Contest Was Settled Incorrectly

    Review:

    • The bet slip or contest entry
    • DraftKings House Rules
    • Sport-specific or contest-specific rules
    • Official league or event results
    • Whether the event was postponed, shortened or abandoned
    • Player-participation requirements
    • Stat corrections
    • Dead-heat or tie rules

    Take screenshots before the market or contest disappears from recent activity.

    When contacting support, identify the exact wager or contest and the rule that appears to have been applied incorrectly. A disagreement with the outcome is not enough; explain the specific grading issue.

    Unauthorized DraftKings Activity

    Act immediately if:

    • An unfamiliar deposit, withdrawal or bet appears.
    • The password or email address was changed.
    • A new payment method was added.
    • An unexpected verification code arrived.
    • The account is being used from an unfamiliar location.

    Then:

    1. Change the DraftKings password.
    2. Secure the associated email account.
    3. Review saved payment methods.
    4. Contact DraftKings through the official chatbot.
    5. Contact the bank or payment provider when a completed transaction is unauthorized.
    6. Preserve emails, alerts and account screenshots.

    Only the authorized account holder may operate the account or contact DraftKings about protected account information.

    DraftKings Responsible Gaming Tools

    DraftKings provides tools that can include:

    • Deposit limits
    • Contest or wager limits
    • Time limits
    • Cool-off periods
    • Self-exclusion

    Available options can vary by jurisdiction.

    A cool-off period is intended as a temporary break. Self-exclusion is a more restrictive option that can prevent login, deposits, contests, wagers, casino play and direct marketing for the selected period.

    DraftKings states that self-exclusion cannot be ended early. Withdrawals during self-exclusion require monitored Customer Support assistance.

    For free, confidential help, call the National Problem Gambling Helpline at 1-800-MY-RESET. State-specific resources may also appear in the DraftKings app and Responsible Gaming Center.

    How to Escalate a DraftKings Complaint

    1. Open a case through the official chatbot.
    2. Provide the account, transaction or bet information privately.
    3. Ask for a support-case number.
    4. Save the chatbot transcript, emails and screenshots.
    5. Reply through the same case rather than opening duplicates.
    6. Email support@draftkings.com with a concise written complaint.
    7. Request a callback when the option is available.
    8. Mail documented correspondence to DraftKings Customer Support, 222 Berkeley Street, 5th Floor, Boston, MA 02116.
    9. Review the state-specific DraftKings terms and regulator information.
    10. Contact the applicable state gaming or fantasy-sports regulator after completing the required DraftKings complaint process.

    Include:

    • Case number
    • Dates
    • Amounts
    • Product and jurisdiction
    • What DraftKings decided
    • Why that decision appears inconsistent with the applicable rule
    • The exact resolution requested

    A review submitted to CustomerServiceNumbers.com does not contact DraftKings, unlock an account, stop a verification review, process a withdrawal, reverse a bet or create a regulatory complaint.

    DraftKings Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently has no published DraftKings customer reviews and no established customer rating.

    Because no reviews are visible, this page does not claim that users currently praise or complain about DraftKings’ interface, promotions, withdrawals, account verification, geolocation or customer support.

    New reviews can help readers understand current experiences involving:

    • Chatbot and email support
    • Callback requests
    • Locked or restricted accounts
    • Identity verification
    • Deposits and withdrawals
    • Geolocation errors
    • Promotion terms
    • Bet or contest settlement
    • Responsible-gaming restrictions
    • State-regulator escalation

    Frequently Asked Questions About DraftKings Customer Service

    What is the best way to contact DraftKings customer service?

    Open the official DraftKings Help Center and use the chatbot to create a support case.

    Does DraftKings have a customer-service phone number?

    DraftKings publishes 1-833-367-7840 for automated voicemail, but Customer Support does not answer calls on that line. Eligible logged-in Sportsbook and Casino customers can request a callback through the chatbot.

    What is the DraftKings customer-service email?

    Email support@draftkings.com. The chatbot remains the preferred route for account-specific assistance.

    Is DraftKings customer support available 24/7?

    The online Help Center and chatbot are accessible online, but DraftKings does not currently publish one guaranteed 24/7 live-agent response schedule.

    How long does DraftKings identity verification take?

    Automatic verification can be immediate. Manual Customer Support verification commonly takes 24–48 hours.

    Why is my DraftKings account locked?

    Possible reasons include identity review, duplicate accounts, payment ownership, unusual activity, geolocation, responsible-gaming concerns or another terms-of-use issue.

    How long does a DraftKings withdrawal take?

    The timeline varies by method. Eligible debit-card withdrawals may take up to 24 hours, while bank, wallet and check withdrawals can take longer.

    Why did DraftKings cancel my withdrawal?

    Common reasons include incomplete verification, an unsettled deposit, an ineligible payment method, security review or failure to meet the applicable play-through requirement.

    Why can’t DraftKings detect my location?

    Enable device location services and Wi-Fi, disable VPN or proxy software, update the app and confirm that the product is legal in the current location.

    Can DraftKings end self-exclusion early?

    No. DraftKings states that a selected self-exclusion period cannot be shortened.

    Where should I mail a DraftKings complaint?

    Mail it to DraftKings Customer Support, 222 Berkeley Street, 5th Floor, Boston, Massachusetts 02116.

    Where can I get help with problem gambling?

    Call the free and confidential National Problem Gambling Helpline at 1-800-MY-RESET or use DraftKings’ Responsible Gaming Center.

    Related Fantasy Sports and Account Support Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share support experiences since 2004. We independently organize official support routes, withdrawal guidance, verification information, responsible-gaming resources and customer reviews.

    We are not owned by DraftKings Inc., a state gaming regulator, bank, payment provider, sports league, casino or responsible-gaming organization.

    Share Your DraftKings Customer Service Experience

    Have you contacted DraftKings about a locked account, identity verification, deposit, withdrawal, geolocation error, promotion, bet settlement, responsible-gaming restriction or unauthorized transaction? Leave a factual review below and explain which DraftKings product and support route were involved, the approximate response time and whether the issue was resolved.

    Comments are moderated. Do not include usernames, account emails, order or bet numbers, payment information, bank statements, tax documents, identification, verification photographs, support-case numbers or private correspondence.

    Page Update Note

    This DraftKings customer-service page was reviewed and updated on July 17, 2026. The update made the official chatbot the primary support route, clarified callback and automated-voicemail options, removed the unsupported 24/7 live-support promise, verified the Boston mailing address and added current guidance for account locks, identity verification, geolocation, deposits, withdrawals, promotions, responsible-gaming tools and regulatory complaints.

    Last Updated: July 17, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with DraftKings Inc., a state gaming regulator, bank, payment provider, sports league, casino or responsible-gaming organization. DraftKings does not provide customer support through this website.

    Support routes, callback availability, verification requirements, withdrawal times, promotion terms, geolocation rules, product availability, age requirements and state regulations can change. Review the DraftKings account, applicable promotion, House Rules, jurisdiction-specific terms and official Help Center for controlling information.

    This page cannot unlock an account, verify identity, process a deposit or withdrawal, change a bet result, issue promotional credit, end self-exclusion or decide a regulatory complaint.

  • Mitel Customer Service: Technical Support, Partners and Licensing

    Mitel customers may need help with a business telephone system, MiVoice platform, MiCollab application, contact center, OpenScape product, IP phone, licensing problem, security update, hardware repair, service outage, or support contract. Mitel is primarily an enterprise communications provider, so most end customers receive assistance through the authorized partner, reseller, managed-service provider, or telecommunications company responsible for their system.

    How to Contact Mitel

    The previously listed 1-800-722-1301 number appears in older Mitel product documentation for specialized sales, licensing, or partner functions. Mitel’s current public website does not present it as a universal customer-service number.

    How Mitel Customer Support Works

    Mitel sells and supports enterprise communications products through a large network of authorized partners, resellers, service providers, distributors, and managed-service organizations.

    For most existing customers, the first support contact is the organization that:

    • Sold or installed the Mitel system
    • Provides the telephone or cloud service
    • Maintains the hardware and software
    • Manages the organization’s support contract
    • Controls access to Mitel portals and software downloads

    The partner performs initial troubleshooting and determines whether the issue requires escalation to Mitel. Direct Mitel technical support is generally entitlement-based rather than open telephone support for every employee using a Mitel phone or application.

    Mitel Partner Technical Support

    Effective October 6, 2025, Mitel requires partner problem tickets to be submitted through the Mitel Web Portal. The portal verifies the submitting technician’s certification, product licensing, and support entitlement.

    Employees who cannot open a Mitel ticket should contact their internal IT department, telephone administrator, help desk, or authorized provider. Opening several duplicate cases through different departments can delay troubleshooting and make ownership of the incident unclear.

    Is Mitel Support Available 24/7?

    Twenty-four-hour support is available under qualifying Software Assurance, managed-service, partner, and enterprise support agreements. It is not a universal service available to every customer through one public telephone number.

    Actual coverage depends on:

    • The product and installed version
    • The customer’s active Software Assurance status
    • The partner’s maintenance agreement
    • The selected support tier
    • The incident severity
    • The country and regional support center
    • Whether onsite service or spare-parts replacement is included

    Organizations relying on 24/7 communications should review their contract before an outage and document the emergency number, account identifier, severity definitions, escalation path, and response objectives.

    Best Mitel Support Route by Issue

    • System outage: Contact the organization’s IT team and authorized Mitel provider.
    • Single employee phone or app problem: Begin with the employer’s internal help desk.
    • MiCollab, MiVoice, or OpenScape technical issue: Contact the maintaining partner with version and log information.
    • New system or product demonstration: Call 1-844-937-6483 or submit the sales form.
    • Software license or entitlement: Contact the partner that sold or renewed the licenses.
    • Hardware repair: Obtain an RMA through the authorized partner or distributor.
    • Security vulnerability: Review Mitel’s security advisory and contact the partner responsible for patching.
    • Legacy ShoreTel product: Identify whether the system is MiVoice Connect or the RingCentral-owned MiCloud Connect service.
    • Former Unify product: Use Mitel support for the corresponding OpenScape product.
    • Privacy request: Use Mitel’s Data Protection Department rather than technical support.

    Mitel Office and Corporate Information

    Mitel Networks Corporation
    4000 Innovation Drive
    Ottawa, ON K2K 3K1
    Canada
    1-613-592-2122

    The Ottawa office is currently listed as open Monday through Friday from 8:00 a.m. to 5:00 p.m. local time. Office visits are by appointment only.

    The older 350 Legget Drive address appears in legacy product documentation but should not be used as Mitel’s primary current office address.

    The Ottawa telephone number is an office and corporate contact. It is not a substitute for an organization’s authorized service provider, technical-support contract, or emergency outage procedure.

    Mitel Ownership and Leadership

    Mitel completed a financial restructuring on June 20, 2025 and emerged from Chapter 11. Ownership transitioned from Searchlight Capital Partners to Mitel’s lenders. Existing customer and partner contracts generally remained in place through the restructuring.

    Mitel currently identifies Mike Robinson as CEO and director. The company provides unified communications, collaboration, contact-center, business-phone, critical-communications, device, managed-service, and hybrid-cloud solutions.

    Information to Gather Before Requesting Support

    • The Mitel product and complete version
    • The communications platform and deployment type
    • The authorized partner or provider
    • The customer or site identifier
    • The active support or Software Assurance status
    • The time the incident began
    • The number of users and sites affected
    • Error messages and alarm codes
    • Recent upgrades or configuration changes
    • Relevant logs and diagnostic files
    • Network, firewall, certificate, and integration changes
    • Previous ticket or escalation numbers
    • The business impact and requested resolution

    Do not publish passwords, license keys, SIP credentials, IP addresses, network maps, employee call records, recordings, voicemail, customer data, or complete ticket numbers in a public review.

    Reporting a Mitel System Outage

    For a major outage, first determine whether the problem affects one user, one location, several sites, an external carrier, or the entire communications platform.

    1. Notify the organization’s internal IT or communications team.
    2. Check power, network, internet, carrier, and data-center status.
    3. Record the exact start time and affected services.
    4. Contact the authorized Mitel partner using the contracted emergency route.
    5. State the business impact and requested severity clearly.
    6. Retain the incident number and escalation schedule.
    7. Document temporary call-routing or continuity measures.

    Emergency-service calling concerns should be treated separately from an ordinary application problem. Organizations should maintain tested backup methods for emergency calls and critical operations.

    Mitel Sales, Quotes, and Upgrades

    Businesses seeking a new Mitel system, product demonstration, hybrid-cloud strategy, contact-center platform, phone replacement, or modernization assessment can call 1-844-937-6483.

    Pricing is normally developed through a Mitel representative or authorized partner and can include hardware, licenses, subscriptions, installation, integration, training, carrier services, maintenance, taxes, and professional services.

    Before signing a quote, confirm:

    • The legal seller and service provider
    • The contract term and renewal process
    • License ownership and portability
    • Support hours and severity definitions
    • Upgrade and security-patch entitlements
    • Early termination or cancellation terms
    • Hardware-return and replacement requirements
    • Data export and transition assistance

    Software Assurance and Licensing

    Mitel Software Assurance provides eligible customers with software updates, security fixes, major releases, knowledge-base access, and vendor-level technical assistance through authorized partners.

    Coverage is purchased for a defined term and product environment. If Software Assurance expires, the organization may lose access to new releases, technical escalation, CloudLink functions, or migration benefits.

    Contact the selling partner before renewal to verify:

    • Products and users covered
    • Contract start and expiration dates
    • Support tier and hours
    • Upgrade rights
    • Security-fix eligibility
    • Reinstatement fees after expiration

    Mitel Repairs, Returns, and RMAs

    Mitel repair services are primarily provided through authorized partners and distributors. End customers should not ship a telephone, controller, gateway, server component, or other device directly to an office without an approved Return Material Authorization.

    Mitel publishes help_globalrepair@mitel.com for global repair inquiries, but the authorized partner should generally coordinate the repair, warranty, exchange, and shipment.

    Ordinary purchase returns, project cancellations, incorrect orders, restocking charges, and refunds are governed by the seller’s contract. A partner return is different from a manufacturer repair or warranty exchange.

    Gray-Market and Used Mitel Equipment

    Mitel warns buyers about products and services purchased outside its authorized partner network. Used or marketplace equipment may have expired support, unsupported software, unavailable licenses, altered firmware, missing power supplies, or no valid warranty.

    Before purchasing used Mitel equipment, confirm:

    • Compatibility with the existing system
    • Whether licenses can be legally transferred
    • Whether the model is still supported
    • Whether security updates remain available
    • Whether an authorized partner will install or maintain it

    Mitel Security Advisories

    Mitel publishes advisories for moderate, high, and critical product-security issues. Each notice identifies affected products, versions, available fixes, mitigations, and the recommended action.

    Administrators should:

    1. Subscribe to Mitel security notifications.
    2. Inventory all Mitel and former Unify systems.
    3. Compare installed versions with current advisories.
    4. Contact the authorized partner for restricted patches or knowledge-base instructions.
    5. Test and apply fixes according to the organization’s change-control process.
    6. Confirm that internet-facing services are appropriately restricted.

    Products that have reached End of Support may not be included in current vulnerability remediation. Lifecycle status is therefore an important security consideration.

    Product Lifecycle and End of Support

    Mitel publishes product lifecycle information through its Document Center and partner communications. End of Sale does not always mean immediate loss of support, but it begins a transition toward reduced availability, limited updates, and eventual End of Technical Support.

    Organizations should not wait for final support expiration to plan a migration. Review hardware age, licensing, carrier dependencies, integrations, security exposure, spare parts, employee training, and contract timing.

    ShoreTel and MiCloud Connect Customers

    Mitel acquired ShoreTel in 2017. ShoreTel Connect Onsite became MiVoice Connect, while ShoreTel Connect Cloud became MiCloud Connect.

    MiCloud Connect and its customer base were acquired by RingCentral in June 2024. Customers with that service should review their invoice, account portal, and provider information to determine whether support and billing now belong with RingCentral.

    MiVoice Connect remains under Mitel’s lifecycle process, with End of Technical Support scheduled for December 31, 2029.

    Unify and OpenScape Support

    Unify became part of Mitel in 2023. Former Unify products now use Mitel support, documentation, and product channels. These include OpenScape Business, OpenScape Voice, OpenScape 4000, OpenScape UC, OpenScape Contact Center, and related devices and services.

    Customers should use the exact OpenScape product name and version when requesting support.

    Privacy and Accessibility

    When an employee uses a Mitel system supplied by an employer, school, hospital, government agency, or other organization, that organization may control the account and communications data. Product-data questions should generally begin with the organization’s administrator or privacy office.

    How to Escalate a Mitel Complaint

    1. Identify the authorized partner, reseller, carrier, or managed-service provider.
    2. Open a case through that organization’s official support route.
    3. Document the product, version, incident time, business impact, and requested resolution.
    4. Request the case severity, response objective, and next update time.
    5. Ask the partner whether the problem has been escalated to Mitel.
    6. Retain logs, screenshots, invoices, contracts, and correspondence securely.
    7. Request partner management review if contractual support is not being delivered.
    8. Contact the Mitel account representative for an unresolved product-level issue.
    9. Use the Ottawa corporate office only after the contracted support and account routes have been attempted.

    Mitel Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently has no published Mitel reviews. The displayed 0 out of 5 rating reflects the absence of submitted ratings and is not a zero-star customer judgment.

    Until moderated reviews are submitted, this page should not claim that customers commonly praise or complain about reliability, integrations, features, outages, technical support, partners, licensing, or customer service.

    Frequently Asked Questions

    What is Mitel’s current sales number?

    U.S. and Canadian customers can call 1-844-937-6483.

    Is 1-800-722-1301 Mitel’s general customer-service number?

    No. It appears in older documentation for specialized sales, licensing, and partner functions but is not presented on Mitel’s current public contact page as universal customer support.

    How do existing Mitel customers get technical support?

    Contact the authorized Mitel partner, reseller, service provider, carrier, or internal IT department responsible for the system.

    Does Mitel provide 24/7 support?

    Qualifying Software Assurance, managed-service, and partner contracts can include 24/7 support. Coverage is not universal.

    Where is Mitel’s current Ottawa office?

    Mitel currently lists 4000 Innovation Drive, Ottawa, Ontario K2K 3K1.

    What is Mitel’s corporate telephone number?

    The Ottawa office number is 1-613-592-2122.

    Who is Mitel’s CEO?

    Mike Robinson is Mitel’s current CEO and director.

    Who owns Mitel?

    After its 2025 financial restructuring, ownership transitioned from Searchlight Capital Partners to Mitel’s lenders.

    Who handles MiCloud Connect?

    MiCloud Connect was acquired by RingCentral in 2024. Check the current invoice and service agreement for the correct provider.

    Is Unify still separate from Mitel?

    No. Unify is now part of Mitel, and OpenScape support is handled through Mitel channels.

    Related Customer Service Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com is an independent consumer and business-support information website. It is not owned or operated by Mitel, Mitel Networks Corporation, an authorized partner, reseller, carrier, managed-service provider, RingCentral, Zoom, or an employer using Mitel products.

    Share Your Experience

    Describe the Mitel product, approximate incident date, partner or provider, general outage or licensing issue, support route, requested resolution, response, and outcome.

    Privacy warning: Do not publish passwords, license keys, SIP credentials, IP addresses, network diagrams, call records, recordings, employee information, contracts, confidential pricing, complete ticket numbers, or security logs.

    Page Update Note

    This page was updated on July 28, 2026. The update removed an outdated general-support number and address, added Mitel’s current sales and Ottawa office contacts, explained partner-led and contract-based technical support, clarified 24/7 coverage, updated ownership and leadership, and added licensing, repair, product lifecycle, MiCloud Connect, Unify, security, privacy, accessibility, and complaint-escalation guidance. Unsupported review themes were removed.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Mitel, Mitel Networks Corporation, an authorized Mitel partner, reseller, carrier, managed-service provider, RingCentral, Zoom, or an employer operating a Mitel system. It cannot access business systems, restore telephone service, change licenses, open entitled support cases, issue RMAs, provide security patches, cancel contracts, issue refunds, or act on behalf of Mitel.

  • TLG Shopper Customer Service, Shoppers Advantage, Reviews and Complaints

    Shoppers Advantage, sometimes appearing on statements as TLG Shopper, is a membership-based shopping and discount program. Customers may contact Shoppers Advantage for help with membership questions, cancellations, recurring charges, refunds, account access, benefits, offers, billing disputes, and complaint resolution.

    How to Contact Shoppers Advantage / TLG Shopper Customer Service

    Best Ways to Get Help from Shoppers Advantage

    The best way to contact Shoppers Advantage depends on the issue. If you are trying to cancel a membership, stop a recurring charge, or ask about a refund, contact customer service by phone and ask for written confirmation of any cancellation or refund decision. If you contact the company by email or mail, include your name, billing address, phone number, email address, and the charge details from your statement.

    For Membership Cancellation

    Call 1-800-526-4848 and ask the representative to cancel the membership connected to your account. Request a cancellation confirmation number or written confirmation by email. Keep this confirmation in case another charge appears later.

    For Recurring Charges or Billing Questions

    If you see a charge labeled TLG Shopper, Shoppers Advantage, TLG Shoppers, or a similar membership billing name, compare the charge date and amount with your recent online purchases, trial offers, membership signups, coupon offers, travel offers, or retail checkout promotions. Contact Shoppers Advantage with the exact descriptor, amount, and billing date.

    For Refund Requests

    If you believe you were charged after canceling, did not knowingly enroll, or were billed for a service you did not use, ask Shoppers Advantage to review the membership history and refund eligibility. Save your cancellation request, emails, confirmation numbers, and card or bank statements.

    What to Have Ready Before Contacting Shoppers Advantage

    • Your full name
    • The email address and phone number that may be connected to the membership
    • Your billing address
    • The exact charge amount and date
    • The statement descriptor, such as TLG Shopper or Shoppers Advantage
    • Any membership ID, confirmation number, or welcome email
    • Copies of cancellation emails or support messages
    • A short explanation of the issue and the resolution you are requesting

    Shoppers Advantage / TLG Shopper Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows 0 published Shoppers Advantage / TLG Shopper reviews and 0 out of 5 stars. There is not enough live CSN review data to summarize customer sentiment for this company yet. If you have contacted Shoppers Advantage customer service, you can help other customers by leaving a review below about your experience with billing, cancellation, refunds, recurring charges, membership benefits, or complaint resolution.

    Common Shoppers Advantage / TLG Shopper Customer Complaints

    Customers searching for TLG Shopper customer service often need help with:

    • Canceling a Shoppers Advantage membership
    • Recurring monthly or annual membership charges
    • Unknown TLG Shopper charges on a credit card or bank statement
    • Refund requests after cancellation
    • Charges connected to trial offers or discount programs
    • Difficulty identifying how the membership started
    • Account login or membership access problems
    • Questions about shopping benefits, rebates, or discounts
    • Difficulty reaching a live customer-service representative

    What Is a TLG Shopper Charge?

    A TLG Shopper charge may be connected to a Shoppers Advantage membership or related discount-shopping program. These charges can appear after a customer enrolls directly, accepts a trial offer, or signs up through a promotion connected to another purchase. If you do not recognize the charge, contact Shoppers Advantage and ask for the enrollment date, account details, cancellation status, and refund options.

    If the company cannot identify the membership or you believe the charge is unauthorized, contact your bank or card issuer and ask about dispute options. Keep a record of your call with Shoppers Advantage before filing a dispute.

    How to Cancel Shoppers Advantage

    To cancel Shoppers Advantage, call 1-800-526-4848 and request cancellation of the membership. Ask the representative to confirm the cancellation effective date, whether any future charges are scheduled, and whether a refund is available. If you cancel by email, send your request to service@shoppersadvantage.com and keep a copy of the message.

    Shoppers Advantage Billing and Refund Tips

    Before contacting customer service, review your card or bank statement for the exact wording of the charge. Membership billing descriptors may be shortened or abbreviated. Also check your email for welcome messages, trial-offer confirmations, rebate notices, or cancellation confirmations.

    If you request a refund, be clear about why you are asking for one. Examples include cancellation not processed, charge after cancellation, duplicate charge, mistaken enrollment, or a service you did not intend to keep. Always ask for the decision in writing.

    Scam and Unknown Charge Warning

    If you do not recognize a TLG Shopper or Shoppers Advantage charge, do not ignore it. Some customers discover membership charges only after reviewing a card or bank statement. Contact the company directly using the official website or phone number, and avoid third-party sites or callers that ask for passwords, gift cards, wire transfers, or remote access to your device.

    If you believe your card or bank information was used without permission, contact your financial institution immediately. You can also use consumer resources that help identify unknown charges and report possible scams.

    How to Escalate a Shoppers Advantage Problem

    If your Shoppers Advantage or TLG Shopper issue is not resolved after your first contact, take these steps:

    1. Save your cancellation confirmation, emails, call notes, and statement screenshots.
    2. Write down the date, time, and phone number used for each contact.
    3. Ask for written confirmation of cancellation, refund approval, or refund denial.
    4. Request the membership enrollment date and how the account was created.
    5. If another charge appears after cancellation, contact Shoppers Advantage again with your cancellation confirmation.
    6. If the charge appears unauthorized or the issue remains unresolved, contact your bank or card issuer for dispute options.

    Related Customer Service Pages

    Related Unknown Charge and Consumer Resources

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service information since 2004. Our pages are designed to help customers locate support options, understand common complaints, and share real customer service experiences. We are not affiliated with Shoppers Advantage, TLG Shopper, Trilegiant, cxLoyalty, or any related membership program, and the information on this page is provided for consumer reference only.

    Share Your Shoppers Advantage / TLG Shopper Customer Service Experience

    Have you contacted Shoppers Advantage customer service? Share your experience below. Your review can help other customers understand how Shoppers Advantage handles cancellations, recurring charges, refunds, membership questions, billing disputes, account access, and complaint resolution.

    Disclaimer: CustomerServiceNumbers.com is not affiliated with Shoppers Advantage, TLG Shopper, Trilegiant, cxLoyalty, or any related membership program. Contact information may change, and customers should confirm details directly with the company when possible.