Are you thinking about signing up for LegalShield to access affordable legal services? Before you do, it’s important to know how to contact their customer service and see what other customers have shared in their reviews, complaints, and ratings. LegalShield offers subscription-based legal plans that provide members with access to attorneys for personal or business legal needs.
How to Contact LegalShield
If you need help with your LegalShield membership or have questions about their legal services, here’s how you can reach customer service:
- Phone Support: You can contact LegalShield’s customer service at 1-800-654-7757 for membership questions, legal plan assistance, or general inquiries.
- Email Support: Use the contact form on LegalShield’s website to send an email inquiry regarding their services or plans.
- Live Chat: Live chat support is available on the LegalShield Contact Us section of their website for real-time assistance.
- Customer Service Hours: Support is available Monday through Friday, from 7 AM to 7 PM (CT); Saturday, 7 AM to 2 PM (CT).
- Corporate Office Address: LegalShield, 1 Pre-Paid Way, Ada, OK 74820, USA
- Website: https://www.legalshield.com
LegalShield Reviews, Complaints, and Ratings
Before subscribing to LegalShield’s legal plans, it’s useful to read through reviews, complaints, and ratings from other members to understand their experiences.
Positive Feedback
LegalShield is well-regarded for providing affordable legal services and easy access to attorneys. Here’s what customers frequently mention in their reviews:
- Affordable Legal Access: LegalShield’s monthly subscription plans are a popular choice for individuals and small businesses looking to access legal services without paying high hourly attorney fees.
- Variety of Legal Services: Members appreciate that LegalShield offers a wide range of legal services, including document review, legal advice, and will preparation, all covered by the membership.
- Ease of Use: Many users find the service convenient, with access to a network of attorneys available for consultation at any time.
Common Complaints
While LegalShield offers valuable services, there are some complaints raised by users:
- Response Times: Some members have reported delays in receiving callbacks from attorneys or having their legal matters addressed in a timely manner, leading to dissatisfaction.
- Limited Legal Coverage: A few users feel that the scope of legal services covered by the base plan is too limited and that more complex legal matters require additional costs.
- Attorney Quality: There are complaints from some members about inconsistent quality in the attorneys they were assigned, with experiences varying depending on the legal provider in their state.
How LegalShield Compares to Other Legal Service Providers
LegalShield competes with other legal service providers such as Rocket Lawyer and LegalZoom. Here’s how it compares:
- Rocket Lawyer: Rocket Lawyer offers similar access to legal documents and consultations, but LegalShield focuses more on long-term relationships with attorneys through subscription plans.
- LegalZoom: LegalZoom is more focused on document filing services (e.g., for forming LLCs), while LegalShield emphasizes access to ongoing legal advice and consultations.
- Traditional Law Firms: LegalShield is generally more affordable than hiring a traditional attorney for legal matters, but the level of personalized attention may differ.
Final Thoughts
LegalShield is a strong option for individuals and small businesses looking for affordable, subscription-based access to legal services. While there are some complaints regarding response times and attorney quality, the overall reviews and ratings suggest that many customers find value in LegalShield’s legal plans. Reading customer feedback can help ensure that LegalShield meets your legal needs.
Disclaimer About Customer Service Information
At CustomerServiceNumbers.com, we provide a platform where you can share your reviews, ratings, and complaints about LegalShield and see what other users have experienced.
Note: This website is not officially affiliated with LegalShield. The information and reviews provided are a service from CustomerServiceNumbers.com to help consumers make informed decisions.