Customer Service Contact Information For Lucas 6-129-490-4000


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  • I recently purchase the mauve 31” spinner Lucas Luggage for a10 day cruise. The wheels did not work properly. I couldn’t push sideways it kept turning in toward me almost tripping me. I could only push backwards or pull like the old luggage. It was a huge hassle. I’m very unhappy with the purchase as it didn’t work. Retail store even with receipt would not let me exchange for another. I feel Lucas should do something .

  • I own a 20′ grey with yellow trim older version of Lucas Luggage that I just love. But the handle has broken and parts have been lost. how can I get a replacement telescopic handle? How much for the replacement parts.

    Anita Starns

  • Purchased 2 pieces of Lucas Luggage a few months ago and when I went to Florida, the inside shredded all over my clothes. Needed to toss them and buy new luggage for my return trip. Can supply photos to show this. Please get back to me. Thank you, Sherry Streit

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