LYFT Customer Service Complaints And Reviews

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Lyft Customer Service Reviews and Complaints

When considering using Lyft for your transportation needs, it’s helpful to review Lyft customer service reviews and complaints. As one of the leading ride-hailing platforms in the United States, Lyft offers a variety of services including Lyft rides, Lyft XL, Lyft Lux, and more. Lyft has received various feedback from customers regarding their support and service. Reviews often highlight the ease of booking rides, the convenience of the Lyft app, and the availability of drivers, while some complaints focus on issues like fare pricing, driver behavior, and customer support responsiveness. Comparing Lyft with competitors like Uber, Via, Greyhound, and Wingz can provide a broader perspective on customer service experiences in the ride-hailing industry.

How to Contact Lyft

To contact Lyft, you can use the following information:

  • General Customer Service: Lyft primarily offers customer support through the app and online help center. There is no direct phone support for general inquiries.
  • Critical Response Line (for emergencies during a ride): 1-855-865-9553
  • Lyft Support (App Help): Access support directly through the Lyft app by navigating to “Help” in the menu.
  • Customer Service Hours: Available 24/7 through the app and online support
  • Corporate Office Address: 185 Berry Street, Suite 5000, San Francisco, CA 94107
  • Website: www.lyft.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Lyft for your transportation needs.

Note: This website listing is not associated with Lyft. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Lyft does not provide support services directly through this website. For any questions or concerns about Lyft services, contact their customer service representative directly through the app or provided support channels.

I had you scheduled for a pickup for 6 people and you never came

August 27, 2018

I had you scheduled for a pickup for 6 people and you never came, but still charged my credit card $64. I’m done with you guys.

Avatar for Charles F
Charles F

LYFT Contact Issue

August 23, 2018

LYFT, I read the complaints and it’s hard to believe the LYFT is still in business, I’ve even made attempts to contact LYFT headquarters in San Francisco, Ca to no avail.

Avatar for James S
James S
2.5
2.5 out of 5 stars (based on 668 reviews)

I had you scheduled for a pickup for 6 people and you never came

August 27, 2018

I had you scheduled for a pickup for 6 people and you never came, but still charged my credit card $64. I’m done with you guys.

Avatar for Charles F
Charles F

LYFT Contact Issue

August 23, 2018

LYFT, I read the complaints and it’s hard to believe the LYFT is still in business, I’ve even made attempts to contact LYFT headquarters in San Francisco, Ca to no avail.

Avatar for James S
James S
CustomerServiceNumbers.com