My phone hasn’t been working , and it logs me out of my apps. Also when I wanna open an app it exists me out. It gets annoying

I am in Key West my phone has not been working properly no signal for over a week now. It’s unfair to look into it and it’s not me alone.

horrific rip off sold used phone said it was new & could not activate was att&t phone

MetroPcs no longer supports that service.

In fact, it do not depends on MetoPcs, but on the Call centers servicing them. Each call center receives from Metro a “script” or a “guide” on how to answer your calls, but calls centers just LOVE to do additions on it. That´s why sometimes you hear the robotic “;It´s a great day in MetroPCS…My name is Juan ID 9999 ” …and sometimes you only hear a simple ” Hi! I´m Albert employee 9898″. Metro currently is proposing a “script-free” dialogue BUUUUUUTTT … at the same time, Call Centers REQUIRE they CRS to acomodate their NAME and ID, also, to call the customer by name AT LEAST ONCE, to ask for your pet´s name, your children age or about your health or the weather on your location (AND THIS IS FOR REAL!) the petulant phrase ” DID I ADDRESS ALL YOUR CONCERNS ON TODAY´S CALL?”, also to avoid such terms as “refresh”, “device”, “bad”, “wrong”, “unable”, “flash”, “extension”, “supervisor”… all of this at the same time they fullfill your request ..IN LESS THAN 5 MINUTES. Any of you, try to do it on a person who call Customer Service …AND DO NOT REMEMBER THEIR OWN PHONE NUMBER, THE NAME ON THEIR ACCOUNT OR THEIR PASSWORDS!!

T-Mobile is a ripoff don’t spend your money the phones don’t work and customer service is non-existent. don’t walk run away from this company.

Why is it so hard to pay your bill online? You have the least user-friendly site EVER.

I purchased my phone on March 6 and paid for my first month. Today I received a text message saying my bill is due today. It has not been a complete month since I get help on how to fix this problem, I need my service and want what I paid for!

I can’t click a lower dot. Why would a company that spends millions in advertising hide from its customers? My PCS smartphone disconnects me; says it doesn’t know me when I call customer service. Try to find a phone number for a problem. If you get one it doesn’t go anywhere; just a recording that disconnects you at the end.

Listen to the recorded message; it points to the great value of being a Metro PCS customer and using the recorded system. Really? What value do you give the hour I’ve spent trying to reach a live person? None; this will be my last month in this nonsense.

My phone not working. I would like to know when it may be back on. Please email back.