Before visiting Universal Parks & Resorts, it’s helpful to know how to contact their customer service and what other visitors have experienced. Universal operates two major theme parks in the U.S.: Universal Studios Orlando and Universal Studios Hollywood, both offering thrilling rides, entertainment, and experiences.
Contact Information for Universal Studios Orlando and Hollywood
You can reach Universal customer service for both parks using the following details:
Universal Studios Orlando
- Phone Support: 1-407-224-4233
- Email Support: Use the contact form available on the Universal Orlando website.
- Live Chat: Available on the Universal Orlando website during business hours for real-time assistance.
- Customer Service Hours: Support is available Monday to Sunday, 8 AM to 10 PM (ET).
- Corporate Address: Universal Studios Orlando, 1000 Universal Studios Plaza, Orlando, FL 32819, USA
- Website: https://www.universalorlando.com/
Universal Studios Hollywood
- Phone Support: 1-800-864-8377
- Email Support: Use the contact form available on the Universal Studios Hollywood website.
- Live Chat: Available on the Universal Hollywood website during business hours for real-time assistance.
- Customer Service Hours: Support is available Monday to Sunday, 8 AM to 10 PM (PT).
- Corporate Address: Universal Studios Hollywood, 100 Universal City Plaza, Universal City, CA 91608, USA
- Website: https://www.universalstudioshollywood.com/
Universal Studios Customer Reviews and Common Issues
It’s helpful to read reviews from other visitors before planning your trip to Universal Parks. Universal competes with other theme parks like Walt Disney World, SeaWorld, and Six Flags. Visitors often rave about the exciting rides, immersive experiences, and popular attractions like The Wizarding World of Harry Potter and Jurassic World. Many guests appreciate the friendly staff and well-maintained parks. However, some complaints mention long wait times for rides, higher ticket prices, and occasional issues with customer service responses.
Comparing Universal Studios with other parks like Disney World and SeaWorld can help you decide which theme park offers the best experiences for your trip.
Disclaimer Regarding Customer Service Information
At CustomerServiceNumbers.com, we provide a space where you can rate and review your experience with Universal Parks & Resorts.
Note: This website is not officially affiliated with Universal Studios Orlando or Universal Studios Hollywood. The information and reviews are provided as a service by CustomerServiceNumbers.com.