Before purchasing VTech products for your home or family, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. VTech is a global leader in electronic learning products for children, as well as a producer of telecommunication products and electronic solutions.
How to Contact VTech
You can reach VTech customer service using the following details:
- Phone Number (Customer Support – Electronic Learning Products): 1-800-521-2010
- Phone Number (Customer Support – Telecommunication Products): 1-800-595-9511
- Email Support: VTech does not offer direct email support; customers are encouraged to use the online contact forms available on their website for different product categories.
- Chat: Not available
- Customer Service Hours: Support is available Monday to Friday, 8 AM to 7 PM (CT).
- Corporate Address: VTech Electronics North America, LLC, 1156 W. Shure Drive, Suite 200, Arlington Heights, IL 60004, USA
- Website: https://www.vtechkids.com/ (for electronic learning products) and https://www.vtechphones.com/ (for telecommunication products)
VTech Customer Support Reviews and Complaints
When considering purchasing VTech products, it’s helpful to review their customer service feedback. VTech competes with other brands in the electronic learning and telecommunications markets, such as LeapFrog, Sony, Fisher-Price, AT&T, and Panasonic. Customer reviews often highlight the educational value, durability, and innovation of VTech’s electronic learning products, particularly toys and learning systems designed for young children. Many parents appreciate the interactive features and the variety of products that cater to different age groups. In the telecommunications space, VTech’s cordless phones and communication devices are noted for their reliability and ease of use. However, some complaints focus on issues related to product durability, battery life, and the responsiveness of customer support.
Comparing VTech with other brands like LeapFrog, Fisher-Price, AT&T, and Panasonic can help you determine which company offers the best combination of product quality, educational value, and customer support for your specific needs.
Customer Service Numbers Disclaimer
At CustomerServiceNumbers.com, we also provide a rating, review, and comment section where you can leave your own review. Note: This website listing is not associated with VTech Electronics North America, LLC. The information and the reviews are a service provided by CustomerServiceNumbers.com.