Citi Cards Phone Number



 

Description

Citi? Cards is Citibank's credit card division. They provide credit card services in the US and worldwide. Technical Assistance: 1-800-347-4934
About Your Credit Card Account: 1-800-950-5114
Outside the U.S., Canada and Puerto Rico Call Collect: 605-335-2222
TDD/TTY for the Hearing Impaired: 1-800-325-2865
Internet Security Specialists: 1-888-285-9696

Phone Number

Phone Hint
1-800-633-7367 Dont press or say anything, ignoring messages.
 

Comments

 out of  based on 29 reviews.
Sort by:  NewestMost ViewedOldest
3/3/2017 Citi Cards - I paid my account in full over a year ago. Now my
I paid my account in full over a year ago. Now my credit report shows an unpaid balance of $192. Can't get in touch with anyone when I call. I'm very upset! Worst company ever. How do you resolve this when you can't reach anyone???

Squirt Read More
7/25/2016 Citi Cards - Trying to contact them all day.. Keep getting same
Trying to contact them all day.. Keep getting same recording 45 minutes then 25 minutes no response doing this al l day t long., very diisatified.

Sally Read More
6/20/2016 Citi Cards - I have had the same experience as Jewellz!!I had
I have had the same experience as Jewellz!!
I had an expired card, less than $130 of purchases were made- somehow??. I have tried to get it resolved 4 times with various customer service agents. I agreed to pay a minimal amount to resolve this issue to clear my credit. My credit is still in question. I was given a phone number to contact Expiron , Citi's outsource service. It is not possible to speak with a live person. I called Citi back and .
It took a minimum of 45 minutes to get someone on the phone. I then had to reexplain the situation again.
After spending 30 minutes to re-explain on the last call, I was disconnected. Citi has all my contact info and did not even attempt to call me back.
I will never get another card from Citi.

Bill Read More
11/13/2015 Citi Cards - I have been with Citi since the 80's and 3 times,
I have been with Citi since the 80's and 3 times, my card was breached. Each time Citi has promptly taken care of it and always remind me I have 0% liability on fraudulent charge. As always Citi, thank you for your continued help and support.

Red Read More
1/26/2015 Citi Cards - What a nightmare. Needed new password, spoke to agents
What a nightmare. Needed new password, spoke to three agents, plus technical support, got nowhere. Went
through process three times which amounted to 45 minutes. Would be better off closing account.
Again, what anightmare.


Trish Read More
12/29/2014 Citi Cards - I owe the credit card company, and have been
I owe the credit card company, and have been paying it off, in amounts over what they demanded. I requested that I be told exactly how much money I owed was left, and I was told that "they" couldn't give me that amount, after dropping off my social security number, address, mother's maiden name, zip code. I was not allowed to have access to that information.

Citi bank is the worst. They no longer will answer letters, which is what I once did. Being half deaf, I am put off by the vast number of foreign speaking peoples who answer the phone and do not know how to speak clear English.

Robert Read More
12/8/2014 Citi Cards - Wow bad reviews, glad I read, was thinking of
Wow bad reviews, glad I read, was thinking of applying with you but NOT NOW OR EVER! Sounds like you really rip people off, shame on you!!! BAD BUSINESS!!

Mickey Read More
9/13/2014 Citi Cards - My Citibank branch turned into BB&T in June and I
My Citibank branch turned into BB&T in June and I went and closed my checking account. I went online and changed autopay for the Citi Credit Card to my new Chase checking account. For two months, the autopay failed to work and I was charged late fees, despite calling Citi each time. Today I was on the phone for one hour and talked to three different "specialists." The first told me my autopay was never setup and transferred me to another person to help me set it up. The second person told me autopay was setup, but to my old Citibank checking account, which was still open! I said that was impossible; she transferred me to a third person who would help me close it. The third person then tells me the account is indeed closed, but she can't help me set autopay, I have to call the credit card, i.e., the number I had already originally called 40 minutes ago. Then I spend 20 minutes on hold for a representative, at which point I give up. This is surreal and an indictment on the dramatic lowering standards of customer service at our largest corporations.

Very dissatisfied customer Read More
9/30/2012 Citi Cards - PLEASE DO NOT ACCEPT A CHARGE OF $99 ON MY CREIDT
PLEASE DO NOT ACCEPT A CHARGE OF $99 ON MY CREIDT CARD, NUMBER ENDING 9160, FROM A

FIRM CALLED ZBIDDY. IT WAS CANCELLED OUT AND I DO NOT WISH TO PAY FOR SAME.

THANKS VERY MUCH FOR FOLLOWING THRU.

KINDLY ACKNOWLEDGE THAT THIS WILL BE TAKEN CARE OF.

IF I HAVE DIRECTED THIS REQUEST TO THE WRONG PARTY, KINDLY REDIRECT.

dOLORES Read More
8/6/2012 Citi Cards - I called customer service on or about July 5 or 6
I called customer service on or about July 5 or 6 2012. and requisted the form to get my earned rebate of $761.21 to help pay for the new car I bought on july 3 2012. I was told by your service rep. I should have the form in 5 to 7 working days. It is now Aug. 6 and 30 days have passed and I still dont have the form. Can you help?

Richard Read More
7/20/2012 Citi Cards - I have been receiving three or four phone calls a
I have been receiving three or four phone calls a week from citicard alerting me to a low interest rate. I have no interest in interest rates because I always pay my balance when billed. I have punched the suggested key to stop the calls but the computer voice pays no attention. If you don't want my business please say so and I'll switch to another card and also if these calls don't stop I'm going to switch anyway.

donald Read More
6/24/2012 Citi Cards - Citibank,I have news for you. I don't appreciate
Citibank,

I have news for you. I don't appreciate being called on a Sunday morning because I owe you $30. Not going to pay late fee. You banks may get by treating some people this way but I will just start paying cash!

Tired of this ridiculous scutiny for credit. Had my card canceled. Banks wanting to do an inside inspections for refinancing. Not stepping foot inside my house -- I will just pay the mortagage off. I do not care if they had problems in the past. I am not going to be interrogated by them!

Cheryl Read More
    Next Comments
Add a comment:

Please click on the number of stars to award for the company's customer service. Please do not enter personal information into the comments.

(Comments will be added pending approval by the webmaster.)

Company Rating:
Your Comment:
Your First Name or Nickname:
Your E-Mail Address (not published):

Date Rating Comment
Share
Additional Info