Ozark Trail Customer Service – Complaints And Reviews

1-800-925-6278

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Before purchasing products or services from Ozark Trail, it’s important to be aware of Ozark Trail’s customer service, including the contact information, reviews, ratings, and complaints listed below.

How to Contact Ozark Trail

To contact Ozark Trail, you can use the following information:

General Customer Service Phone Number: 1-800-925-6278 (Walmart Customer Service)
Email Support: Ozark Trail offers support through their online contact form available on their website.
Customer Service Hours: Monday – Sunday, 8 AM – 11 PM ET
Corporate Office Address: 702 SW 8th Street, Bentonville, AR 72716 (Walmart Headquarters)
Website: https://www.walmart.com/cp/ozark-trail/

Ozark Trail Customer Support Reviews and Complaints

When considering purchasing outdoor products from Ozark Trail, a well-known brand for affordable camping gear and outdoor equipment, it’s helpful to review Ozark Trail customer service reviews and complaints. Ozark Trail is recognized for its wide range of products, including tents, coolers, and camping accessories. The company has received various feedback from customers regarding their shopping experience and service. Reviews often highlight the affordability and functionality of the products, while some complaints focus on issues like durability and customer service responsiveness. Comparing Ozark Trail with competitors like Coleman, Yeti, and North Face can provide a broader perspective on customer service experiences in the outdoor products industry.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing Ozark Trail products.

Note: This website listing is not associated with Ozark Trail. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Ozark Trail does not provide support services directly through this website. For any questions or concerns about Ozark Trail products or services, contact their customer service representative directly.

Ozark Trail backback cooler zipper broke

July 19, 2023

My ozark trail backpack cooler zipper has detached from cooler top abd is not zipping properly. how can I get a replacement cooler.

Elaine W

Where can I get a Ozark Trail replacement canopy top?

April 21, 2023

Can I replace my little daughters 4 x 6 canopy top.

Kat H

Rubber Ring on Ozark Trail Product

October 20, 2018

Take the rubber ring off and Put it back on a the other way it sounds like the ring was put on backwards.

Krystal

Ozark Trail soft sided cooler

September 20, 2018

I have had an Ozark Trail soft sided cooler for about 2 years. It’s been a great cooler until recently when the zipper became unattached to the cooler. Is there anything you can do for me

Jeff R

Ozark Trail Flashlight Issue

September 17, 2018

We have purchased 4 of your larger Ozark Trail flashlights and each one has eventually over a period of 6 months to 1 year have begun having issues with the on / off button. This has been with very minimal use. Initially we had been very pleased and impressed with their quality . However now we would trade them all for anything that would work. Very displeased and out A lot of money . 🙁

Roger R

Ozark Trail tumblers from Walmart

August 31, 2018

I have purchased a total of 4, 30oz Ozark Trail tumblers from Walmart. I LOVE how cold they keep my water. I drink water from the time I wake up until I go to bed and have ice in my tumblers at all times. Twice I have used it for hot coffee as well, and it keeps my coffee so hot I have to remove the lid for a while to let it cool down enough to drink from it. I can not say enough about how awesome these tumblers are each and every day. Recently, I noticed one of my tumblers has 5 or six little rust spots at the bottom… I did not even think that was possible! I’m so totally disappointed. And this was in my newest tumbler too… (I’ve only had it for a couple months) I bought the last one (that has since rusted) because Walmart switched to the glossy outside rather than the matte finish and I prefer the matte to the glossy. Do you have a way to get new tumblers with the matte finish and is my current tumbler under any kind of warranty?

Kayte J

My husband cracked the plastic insert on his ozark cooler

August 28, 2018

My husband cracked the plastic insert on his ozark cooler, can you buy a new insert?

Marjorie K

I bought a 6 person dome tent, yellow and white

August 19, 2018

I bought a 6 person dome tent, yellow and white… Was $59.99 Didn’t have the rain cover with it.. Wal-Mart told me to contact Ozark. Can you ship me one please?

Cindi D

door ripped on Tent

July 31, 2018

Bought a 12 person instant cabin tent used for the first time this past week by the 6th day the door ripped not happy would like to return it and get my $$ back or a different tent

Alissa C

I love the ozark products

July 9, 2018

I would like to say how much I love the Ozark products. I’ve always been very pleased with everything that I’ve purchased. Two weeks ago, I purchased a chair that I’ve only used three times. I was carrying the chair in its carrying bag, and the whole strap ripped off. I am so disappointed I have a chair that I love and can’t carry it in the case.

Lisa C

2.4

2.4 out of 5 stars (based on 889 reviews)

Excellent6%Very good3%Average52%Poor5%Terrible34%