Before renting a car through Turo, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Turo is a peer-to-peer car-sharing platform that allows individuals to rent vehicles from private car owners, offering a wide range of vehicles in various locations.
How to Contact Turo
You can reach Turo customer service using the following details:
- Phone Number (Customer Support): 1-415-965-4525
- Email Support: Turo does not offer direct email support; customers are encouraged to use the online contact form or the in-app messaging system for inquiries.
- Chat: Available through the Turo website and mobile app during business hours.
- Customer Service Hours: Support is available 24/7 for urgent issues such as accidents or emergencies; general support is available Monday to Sunday, 9 AM to 5 PM (local time).
- Corporate Address: Turo Inc., 111 Sutter St., 13th Floor, San Francisco, CA 94104, USA
- Website: https://www.turo.com/
Turo Customer Support Reviews and Complaints
When considering renting a vehicle through Turo, it’s helpful to review customer service feedback. Turo competes with other car rental services and platforms such as Zipcar, Getaround, Enterprise, and Hertz. Customer reviews often highlight the convenience and variety of vehicles available on Turo, as well as the affordability compared to traditional car rental companies. Many users appreciate the flexibility and unique selection of cars, from economy vehicles to luxury and specialty models. However, some complaints focus on issues related to vehicle availability, cancellations, and the responsiveness of customer support during disputes or emergencies.
Comparing Turo with other car rental platforms and services like Zipcar, Sixt, Getaround, Enterprise, and Hertz can help you determine which service offers the best combination of convenience, pricing, and customer support for your car rental needs.
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Note: This website listing is not associated with Turo Inc. The information and the reviews are a service provided by CustomerServiceNumbers.com.