Before shopping at Crate & Barrel for your home furnishings and decor, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Crate & Barrel is a well-known home furnishings retailer offering a wide range of modern and classic furniture, kitchenware, and home accessories.
How to Contact Crate & Barrel
You can reach Crate & Barrel customer service using the following details:
- Phone Number (Customer Support): 1-800-967-6696
- Email Support: Crate & Barrel does not provide a direct email for customer support; customers are encouraged to use the online contact form available on their website or manage inquiries through their Crate & Barrel account.
- Chat: Available through the Crate & Barrel website during business hours.
- Customer Service Hours: Support is available Monday to Friday, 8 AM to 8 PM (CT); Saturday and Sunday, 8 AM to 7 PM (CT).
- Corporate Address: Crate & Barrel, 1250 Techny Road, Northbrook, IL 60062, USA
- Website: https://www.crateandbarrel.com/
Crate & Barrel Customer Support Reviews and Complaints
When considering shopping at Crate & Barrel, it’s helpful to review customer service feedback. Crate & Barrel competes with other home furnishings retailers such as Pottery Barn, West Elm, CB2, and RH (Restoration Hardware). Customer reviews often highlight the high quality and timeless design of Crate & Barrel’s products, which are well-suited for both modern and traditional homes. Many customers appreciate the extensive selection of furniture, kitchenware, and decor items, as well as the convenience of in-store and online shopping. However, some complaints focus on issues related to shipping delays, product availability, and the responsiveness of customer support, particularly with returns or exchanges.
Comparing Crate & Barrel with other home furnishings brands like Pottery Barn, West Elm, CB2, and RH can help you determine which retailer offers the best combination of style, quality, and customer support for your home decor needs.
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