Before shopping on AliExpress, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. AliExpress is one of the largest online marketplaces, offering a vast selection of products ranging from electronics to fashion, directly from manufacturers and sellers worldwide.
How to Contact AliExpress
You can reach AliExpress customer service using the following details:
- Phone Number: AliExpress primarily provides customer support through their online contact form and live chat available on their website.
- Email Support: AliExpress offers support through their online contact form available on their website.
- Customer Service Hours: 24/7 online support
- Corporate Address: Alibaba Group, 969 West Wen Yi Road, Yu Hang District, Hangzhou, Zhejiang, China
- Website: https://www.aliexpress.com
AliExpress Customer Support Reviews and Complaints
When considering shopping on AliExpress, it’s helpful to review their customer service feedback. AliExpress is known for offering products at competitive prices, often competing with other online marketplaces like Amazon, eBay, TEMU, and DHgate. Customer reviews often highlight the affordability and wide selection of products, but some complaints focus on long shipping times, product quality, and difficulties in returning items or resolving disputes. AliExpress has gained popularity for its direct-to-consumer model, which allows shoppers to buy products directly from manufacturers at lower prices. However, the trade-off can sometimes be longer shipping times, especially for international orders, and varying product quality, depending on the seller. It’s important for buyers to carefully review seller ratings and product reviews before making a purchase to ensure a positive shopping experience.
Customer Service Numbers Disclaimer
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping on AliExpress. Note: This website listing is not associated with AliExpress. The information and the reviews are a service provided by CustomerServiceNumbers.com. AliExpress does not provide support services directly through this website. For any questions or concerns about AliExpress products or services, contact their customer service representative directly.