Are you considering purchasing an Audi for your next vehicle? Before you make your decision, it’s important to know how to reach their customer service and what other customers have shared in their reviews, complaints, and ratings. Audi is a well-known luxury automotive brand, offering high-performance vehicles with advanced technology and premium designs.
How to Contact Audi
If you need help with your Audi vehicle, whether for customer service, warranty inquiries, or general questions, here’s how you can reach their support team:
- Phone Support: You can call Audi’s customer service at 1-800-822-2834 for assistance with vehicle support, warranty questions, or service appointments.
- Email Support: You can use the Audi contact form available on their website to send an inquiry about your vehicle or service needs.
- Live Chat: Audi offers live chat support through their official website for quick questions about vehicles, financing, or services.
- Customer Service Hours: Support is available Monday through Friday, 8 AM to 9 PM (ET), and Saturday, 10 AM to 7 PM (ET).
- Corporate Office Address: Audi of America, Inc., 2200 Ferdinand Porsche Drive, Herndon, VA 20171, USA
- Website: https://www.audiusa.com
Audi Reviews, Complaints, and Ratings
Before purchasing an Audi, it’s helpful to read through reviews, complaints, and ratings from other owners to gain insight into the overall experience.
Positive Feedback
Audi frequently receives positive reviews for its luxurious design, technology, and driving experience. Here’s what Audi customers commonly mention in their reviews:
- High-Quality Interiors: Audi is praised for its premium interiors, with high-quality materials, modern designs, and cutting-edge technology. Customers often highlight the comfort and luxury of Audi’s cabins.
- Performance and Handling: Audi vehicles are known for their performance, particularly the Quattro all-wheel-drive system. Many owners appreciate the smooth ride, precise handling, and overall driving dynamics.
- Innovative Technology: Audi integrates advanced technology, including virtual cockpit displays, driver-assistance features, and infotainment systems, which are often rated highly by customers for their ease of use and functionality.
- Stylish Design: Audi’s sleek and modern vehicle designs are frequently mentioned in reviews, with customers appreciating the brand’s distinctive style and attention to detail.
Common Complaints
While Audi is a premium brand, there are some complaints that customers have shared:
- Maintenance Costs: One of the most common complaints is the cost of maintaining an Audi vehicle, with some customers mentioning that routine service and repairs can be expensive, especially at Audi dealerships.
- Electronics Issues: A few customers have experienced problems with the electronics, including issues with the infotainment systems or driver-assistance technology malfunctioning.
- Warranty Coverage: Some users have expressed concerns about the length and coverage of Audi’s warranty, with complaints about specific repairs not being covered as expected.
How Audi Compares to Other Luxury Brands
Audi competes with other luxury automotive brands such as BMW, Mercedes-Benz, and Lexus. Here’s how it compares:
- BMW: Both brands are known for their performance, but BMW often emphasizes sportier driving dynamics, while Audi focuses on comfort, design, and advanced technology.
- Mercedes-Benz: Mercedes-Benz is known for its high-end luxury features, while Audi strikes a balance between performance and technology. Audi’s Quattro all-wheel-drive system is often highlighted as a key differentiator.
- Lexus: Lexus offers strong reliability and customer service, while Audi is praised for its innovative technology and cutting-edge design.
Final Thoughts
Audi is a top choice for luxury vehicle buyers seeking advanced technology, high-quality design, and strong performance. While there are some complaints about maintenance costs and electronics issues, the overall reviews and ratings show that many customers are highly satisfied with their Audi vehicles. Before purchasing, consider reading customer feedback to ensure that Audi meets your expectations in terms of style, performance, and value.
Disclaimer About Customer Service Information
At CustomerServiceNumbers.com, we provide a platform where you can share your reviews, ratings, and complaints about Audi and see what other customers have experienced.
Note: This website is not officially affiliated with Audi of America, Inc. The information and reviews provided are a service from CustomerServiceNumbers.com to help consumers make informed decisions.