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Reach Chrysler Group Customer Care

1-800-247-9753

Eric Strand

Reach Chrysler Group Customer Care

Chrysler Group Customer Care
P.O. Box 21-8004
Auburn Hills, MI 48321-8004 1-800-247-9753

3 Stars Clear filters

Chrysler Recall Issue

Rated 3.0 out of 5
June 24, 2014

OK, it has now been almost a year since I was told that there was going to be a recall on my Grand Cherokee. I received the notice of the safety recall in January. When I last contacted you, I was told that you would have the parts by early Summer. Early Summer is here, are the parts here? I think that you are waiting for the number of Jeep owners for this model to go away or at least diminish. I am not going away. I have taken good care of my car and intend to keep it till it rusts away, which it may do due to the shoddy clear coat job and ultra-thin paint layer that was put on the vehicle when it was constructed by Chrysler. Please let me know when I can get the safety recall taken care of?

Avatar for Brenda
Brenda
2.8
Rated 2.8 out of 5
2.8 out of 5 stars (based on 324 reviews)

Chrysler Recall Issue

Rated 3.0 out of 5
June 24, 2014

OK, it has now been almost a year since I was told that there was going to be a recall on my Grand Cherokee. I received the notice of the safety recall in January. When I last contacted you, I was told that you would have the parts by early Summer. Early Summer is here, are the parts here? I think that you are waiting for the number of Jeep owners for this model to go away or at least diminish. I am not going away. I have taken good care of my car and intend to keep it till it rusts away, which it may do due to the shoddy clear coat job and ultra-thin paint layer that was put on the vehicle when it was constructed by Chrysler. Please let me know when I can get the safety recall taken care of?

Avatar for Brenda
Brenda