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Reach Hyundai Customer Care

1-800-633-5151

Eric Strand

Reach Hyundai Customer Care

Hyundai America invested more than $1 billion in North America to create a Hyundai like you’ve never seen before. The all-new Hyundai Sonata and Santa Fe are being built in our first U.S. assembly plant. Thousands of jobs have been added across the United States, with facilities in places like California, Alabama and Michigan.

1-800-633-5151

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Hyundai Helpful Customer Service

March 16, 2014

To whom it may concern, I took my Hyundai 2005 into the Windward Chrysler, Dodge, Jeep dealership in Kaneohe Hi on Oct.11, 2103. I was very happy with our service advisor, Brenda Felisi. She was very attentive and helpful. My husband got the survey on our experience with our car and sent it in the mail without my knowledge. We had problems with the car which he was upset about and took it out in the survey. It was by no means a reflection of Brenda’s work. At the time, my husband was not feeling well and the survey he sent in was not a reflection of how we felt about our service. Bob had told me how much he appreciated and liked Brenda. Me too. So you can see this is not a complaint, but an attempt to try to reverse the damage to Brenda. I wasn’t sure if it is possible, but I want to attempt to make the record straight. Our car has been good. I cannot complain. I hope you can help me. if this helps, the ID survey was 10238122. The district is WE 7and the dealer is H1016-Windward. Please email me back about the next step.

Avatar for Marilyn
Marilyn
2.8
2.8 out of 5 stars (based on 328 reviews)
Excellent6%
Very good2%
Average74%
Poor5%
Terrible13%

Hyundai Helpful Customer Service

March 16, 2014

To whom it may concern, I took my Hyundai 2005 into the Windward Chrysler, Dodge, Jeep dealership in Kaneohe Hi on Oct.11, 2103. I was very happy with our service advisor, Brenda Felisi. She was very attentive and helpful. My husband got the survey on our experience with our car and sent it in the mail without my knowledge. We had problems with the car which he was upset about and took it out in the survey. It was by no means a reflection of Brenda’s work. At the time, my husband was not feeling well and the survey he sent in was not a reflection of how we felt about our service. Bob had told me how much he appreciated and liked Brenda. Me too. So you can see this is not a complaint, but an attempt to try to reverse the damage to Brenda. I wasn’t sure if it is possible, but I want to attempt to make the record straight. Our car has been good. I cannot complain. I hope you can help me. if this helps, the ID survey was 10238122. The district is WE 7and the dealer is H1016-Windward. Please email me back about the next step.

Avatar for Marilyn
Marilyn