Before using Kaiser Permanente for your healthcare needs, it’s important to be aware of Kaiser Permanente’s customer service, including the contact information, reviews, ratings, and complaints listed below.
Kaiser Permanente Customer Service Reviews and Complaints
When considering using Kaiser Permanente for health insurance, medical care, or wellness services, it’s helpful to review Kaiser Permanente customer service reviews and complaints. Kaiser Permanente is one of the largest managed care organizations in the United States, offering integrated healthcare services and insurance plans to millions of members. The company has received various feedback from patients and members regarding their support and service. Reviews often highlight the quality of care provided by doctors and healthcare professionals, the convenience of having insurance and care under one system, and the ease of managing appointments and prescriptions online, while some complaints focus on issues like appointment availability, billing practices, and customer support responsiveness. Comparing Kaiser Permanente with competitors like UnitedHealthcare, Blue Cross Blue Shield, Florida Blue and Aetna can provide a broader perspective on customer service experiences in the healthcare industry.
How to Contact Kaiser Permanente
To contact Kaiser Permanente, you can use the following information:
- General Customer Service Phone Number: 1-800-464-4000
- Medicare Member Services: 1-800-443-0815
- Appointment and Prescription Support: 1-800-464-4000 (same number, select appropriate option)
- Customer Service Hours: Monday – Friday, 7 AM – 7 PM local time; Saturday, 7 AM – 3 PM local time
- Corporate Office Address: Kaiser Permanente, 1 Kaiser Plaza, Oakland, CA 94612
- Website: www.kaiserpermanente.org
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Kaiser Permanente for your healthcare needs.
Note: This website listing is not associated with Kaiser Permanente. The information and the reviews are a service provided by CustomerServiceNumbers.com.
Kaiser Permanente does not provide support services directly through this website. For any questions or concerns about Kaiser Permanente services, contact their customer service representative directly.