Before managing your electric service with KCP&L (Kansas City Power & Light), now part of Evergy, it’s important to be aware of KCP&L’s customer service, including the contact information, reviews, ratings, and complaints listed below.
KCP&L (Evergy) Customer Service Reviews and Complaints
When considering managing your electric service with KCP&L (Kansas City Power & Light), which has now become part of Evergy, it’s helpful to review KCP&L customer service reviews and complaints. KCP&L, now operating under the Evergy name, provides electricity to customers in Kansas and Missouri. The company has received various feedback from customers regarding their service and support. Reviews often highlight the reliability of electricity service, the ease of online account management, and the availability of energy-saving programs, while some complaints focus on issues like billing, power outages, and customer support responsiveness. Comparing KCP&L (Evergy) with competitors like Ameren, FPL, Westar Energy, and Spire can provide a broader perspective on customer service experiences in the utility industry.
How to Contact KCP&L (Evergy)
To contact KCP&L (Evergy), you can use the following information:
- General Customer Service Phone Number: 1-888-471-5275
- Emergency/Power Outage Reporting: 1-888-544-4852
- Email Support: KCP&L (Evergy) primarily offers support through their online contact form on the website.
- Customer Service Hours: Monday – Friday, 7 AM – 7 PM CT
- Corporate Office Address: Evergy, 1200 Main Street, Kansas City, MO 64105
- Website: www.evergy.com
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about managing your electric service with KCP&L (Evergy).
Note: This website listing is not associated with KCP&L or Evergy. The information and the reviews are a service provided by CustomerServiceNumbers.com.
KCP&L (Evergy) does not provide support services directly through this website. For any questions or concerns about KCP&L (Evergy) services, contact their customer service representative directly.
