Nissan Roadside Assistance Customer Service


Nissan Roadside Assistance Customer Service Contact Phone Number for Support and Help.

Nissan offers its customers roadside assistance by phone. 

Nissan Contact Information

Roadside Assistance: 1-800-225-2476

Nissan Owner Services: 1-855-426-6628

Nissan Cyber Security: 1-866-503-3431

EV Customer Support: 1-877-664-2738

Commercial Roadside Assistance: 1-877-647-6281

Nissan Email: [email protected] 

Nissan Help Site:


Monday through Saturday:
8 a.m. to 12 a.m. EST

The Customer Service Numbers Website is not associated with Nissan. Website is for information and review purposes only. Please do not leave personal information in your rating or review.

Please rate and review your experience with Nissan customer service below.
Nissan Roadside Assistance Customer Service
Nissan Roadside Assistance


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  • “The roadside assistance, which I had thought would last throughout the five year term of the lease agreement with Nissan, expired. This I found out when I had called Nissan a couple of weeks ago for assistance, because I was stranded on a pile of ice in a lane way at Lawrence and Bathurst in Toronto. I did receive the assistance through Nissan, had to pay for it, of course, and the person on the phone was very polite and efficient. I subsequently called to renew my coverage, was quoted $89.95 plus H.S.T. for one year, which I have to pay by cheque and send to Nissan in London, Ontario. Upon receipt of my cheque, coverage will begin.

    When I asked whether I can see on line what services are offered for this amount, I was told that Nissan has no such dostuffent. The person on the phone cited a few major services offered, but I would like to know everything in detail.

    Every other road side assistance business has detailed information on their website. I would like to have this service with Nissan, because I trust my car with them, however, I do not think it right that Nissan has no written provisions to this effect, when their coverage cost is not even competitive.

    Please offer your comments.

  • Verily verily poor customer service,poor quality service of roadside ,towing,phone ,not fulfilling the promises,they say they will send towing services within an hour n sends the message on the phone,very disgusting ,it does not happen or even follow up…stay there wairing in hot summer weather…am done with Nissan,despite been loyal customer,poorly treated,faulty nissans breaking all the times,

    After a long day of calling nissan roadside assistance ,at 6pm called AAA n enrolled in AAA n got towing services right away..

    People forget about nissan ,horrible experience,never ever call ready to trade in my nissan altima horrible experiences it cannot start at all in 2 episodes..dangerous events. joined AAA n solves probs immediately.

  • I called around 2 p.m. on November 10th. I had locked my keys in the car. They said they would be there in 1 hour. I called after an hour was up, anotherperson answered and after being on hold for ten minutes, I was told they had lost my information. This happened 3 more times. I had told them my cell phone was locked in the car and have them another contact number. When I checked my 15 voicemails they had left a message each time telling me they would be there in 15 minutes. They FINALLY got there almost 4 hours after I called. So disgusted with them.

  • Called my nissan roadside assistance because of a lockout which I have never used before, took my information quickly and notified within 10 minutes by text the company that was coming and it could take up to an hour for arrival which has nothing to do with nissan, the arrival time depends on the towing company. I’m in a small town and pretty much knew who would be coming they came within a half hour of me starting the phone call. I also didn’t have to pay anything out of pocket which is a huge relief, nissan worked quickly and I couldn’t be happier

  • I called for Nissan Roadside assistance on Jan 3, at around 5:07pm when my 2016 Nissan Altima failed to start. Fortunately, I was on a Rite Aid parking lot at the time. I called the 800 number given to me by the SOS personnel and a recording played intermittently stating that someone would be attending to my needs and that I should stay on line. I did so for 32 minutes. No one responded. I tried another 800 number listed in the Owner Manual and was also put on hold from the inception of the call and for 10 minutes received no human response. Another call to Nissan Connect Services was also unsuccessful. It was a very frustrating experience. Fortunately, a call to AAA resulted in my obtaining a jump start 40 minutes after I called AAA. I received no assistance nor communication from Nissan roadside. Cause of failure a defective battery, which I had replaced at Nissan dealer the following day. What is even more disappointing was Nissan Consumer Affairs and Roadside assistance telling me the following day when I reported this incompetent customer service, that they had no record in their database of my calls for service at the time in question. This is ridiculous and unacceptable.

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