Before shopping on Rakuten.com, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Rakuten.com, formerly known as Buy.com, is an online marketplace that offers a wide range of products, including electronics, fashion, home goods, and more, often with cashback offers for members.
How to Contact Rakuten.com
You can reach Rakuten.com customer service using the following details:
- Phone Number: 1-800-800-0800
- Email Support: Rakuten offers support through their online contact form available on their website.
- Customer Service Hours: Monday – Friday, 9 AM – 6 PM PT
- Corporate Address: Rakuten USA, Inc., 800 Concar Drive, San Mateo, CA 94402 USA
- Website: https://www.rakuten.com/
Rakuten.com Customer Support Reviews and Complaints
When considering shopping on Rakuten.com, it’s helpful to review their customer service feedback. Rakuten competes with other online marketplaces like Amazon, eBay, and Walmart. Customer reviews often highlight the variety of products, cashback offers, and customer service provided by Rakuten, particularly for those seeking deals and rewards for online shopping. However, some complaints focus on issues related to customer service, shipping times, and product returns.
Comparing Rakuten with other online marketplaces can help you determine which offers the best products, deals, and customer support for your shopping needs.
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At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review.
Note: This website listing is not associated with Rakuten.com. The information and the reviews are a service provided by CustomerServiceNumbers.com.