Truist Customer Service – Reviews And Complaints

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Truist Customer Service Reviews and Complaints

When considering banking with Truist, it’s helpful to review Truist customer service reviews and complaints. Formed from the merger of BB&T and SunTrust, Truist offers a wide range of financial services, including personal banking, business banking, loans, and wealth management. Truist has received various feedback from customers regarding their support and service. Reviews often highlight the convenience of their online and mobile banking platforms, while some complaints focus on issues like account management, fees, and customer support responsiveness. Comparing Truist with competitors like Wells Fargo, KeyBank, Bank of America, and Chase can provide a broader perspective on customer service experiences in the banking industry.

How to Contact Truist

To contact Truist, you can use the following information:

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about banking with Truist for your financial needs.

Note: This website listing is not associated with Truist. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Truist does not provide support services directly through this website. For any questions or concerns about Truist services, contact their customer service representative directly.

Harassment At Truist Bank

January 2, 2025

Wouldn’t even give it a one. Went to make a quick atm deposit not one teller but two came out and harassed us. We pulled up and parked in the front of the atm not even paying attention to a do not park sign we were just talking as we pulled around and just didn’t see it. Well as I put my card in atm a teller flung the door open and talked down to me and another gentleman that had pulled behind us and told us to move pull forward and spoke down to us I had my sister pull forward and continued trying to do deposit. All the while I see the door flung open and someone stomp behind me looked toward my sisters truck and the bank manager started banging on her window she got in our faces put her hand in our faces threatened my bank account. My sister has ptsd and I suffer with anxiety and this was just a total crazy uncalled for situation. This here calls for one but two who should be fired immediately

Avatar for Carey
Carey
2.4
2.4 out of 5 stars (based on 892 reviews)
Excellent6%Very good3%Average52%Poor5%Terrible34%
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Harassment At Truist Bank

January 2, 2025

Wouldn’t even give it a one. Went to make a quick atm deposit not one teller but two came out and harassed us. We pulled up and parked in the front of the atm not even paying attention to a do not park sign we were just talking as we pulled around and just didn’t see it. Well as I put my card in atm a teller flung the door open and talked down to me and another gentleman that had pulled behind us and told us to move pull forward and spoke down to us I had my sister pull forward and continued trying to do deposit. All the while I see the door flung open and someone stomp behind me looked toward my sisters truck and the bank manager started banging on her window she got in our faces put her hand in our faces threatened my bank account. My sister has ptsd and I suffer with anxiety and this was just a total crazy uncalled for situation. This here calls for one but two who should be fired immediately

Avatar for Carey
Carey
​

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