Asurion Customer Service – Complaints And Reviews

1-888-881-2622

Before purchasing insurance or protection plans from Asurion, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Asurion is a global leader in providing device protection and support services, offering coverage for smartphones, electronics, appliances, and more.

How to Contact Asurion

You can reach Asurion customer service using the following details:

  • Phone Number: 1-888-881-2622
  • Email Support: Asurion offers support through their online contact form available on their website.
  • Customer Service Hours: 24/7 phone support
  • Corporate Address: Asurion, LLC, 648 Grassmere Park, Nashville, TN 37211
  • Website: https://www.asurion.com

Asurion Customer Support Reviews and Complaints

When considering purchasing a protection plan from Asurion, it’s helpful to review their customer service feedback. Asurion competes with other warranty and protection plan providers like SquareTrade, Geek Squad, AppleCare, and Allstate Protection Plans. Customer reviews often highlight the convenience of Asurion’s services, including quick device replacements and repairs. However, some complaints focus on issues related to claims processing, deductibles, and customer service response times. Asurion is known for its comprehensive protection plans that cover a wide range of devices and electronics, from smartphones to home appliances. The company’s services are designed to provide peace of mind to consumers by offering protection against accidental damage, loss, theft, and technical issues. Whether you’re looking to protect your latest smartphone or ensure coverage for your home appliances, Asurion offers a variety of plans to meet your needs. Comparing Asurion with other protection plan providers can help you determine which company offers the best coverage, pricing, and customer support for your devices. Evaluating customer reviews and complaints is an important step in making an informed decision about your protection plan provider.

Asurion Phone Numbers for Help By Carrier

User Provided Phone Number: 1-816-237-3000 and pushing 2
Asurion AT&T: 1-888-562-8662
Alltel Wireless: 1-888-723-3360
Boost Mobile: 1-866-862-3397
Cellular One – San Luis Obispo: 1-866-240-6668
Cellular One- Mobile Guard: 1-866-281-0858
Centennial Wireless: 1-800-600-3634
Centennial Wireless – Puerto Rico: 1-800-779-1568
Claro: 1-877-359-4263
Clearwire: 1-866-419-5477
Comcast Xfinity: 1-877-262-4390
Edge Wireless: 1-866-207-5049
Metro by T-Mobile: 1-866-862-3397
Palm: 1-800-881-7256
Qwest Wireless: 1-877-943-8444
Rural Cellular: 1-888-216-4393
Sprint: 1-800-584-3666
T-Mobile: 1-866-268-7221
Telus: 1-866-281-4537
Time Warner: 1-866-280-8336
Verizon Wireless: 1-888-881-2622

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Asurion’s services. Note: This website listing is not associated with Asurion. The information and the reviews are a service provided by CustomerServiceNumbers.com. Asurion does not provide support services directly through this website. For any questions or concerns about Asurion products or services, contact their customer service representative directly.

To Reach Assurion, please call the numbers listed for your specific wireless carrier:

5 Stars Clear filters

Asurion Great Customer Service

May 22, 2014

I have had a great experience with Asurion. I went on line to file my claim. The website took me through a step by step process and before I knew it, I was done. My phone arrived in 2 business days. I filed on a Sunday and received it on Tuesday. Sure it is a refurbished phone. I don’t mind at all. The phone I received actually is a newer model than what I previously had. I am very, very happy!! Thank you!

Avatar for CarinaH
CarinaH

Assurion Helpful Customer Service

April 29, 2014

Assurion has been very helpful in delivering my replacement phone. Even when I was on vacation out of state.

Avatar for Alba
Alba

Asurion Review

March 26, 2014

Quick and Easy. The refurbished phone they sent me works very well even after a year. Although, the battery has bubbled they offered me an entirely new phone. The customer service were easy to talk to and very kind. What people sometimes do not realize is often times refurbished phones often work better than brand new ones. It has with my phones and with other electrical devices. If the one they gave you is acting up they will give you a new one.

Avatar for James
James
2.5
2.5 out of 5 stars (based on 550 reviews)

Asurion Great Customer Service

May 22, 2014

I have had a great experience with Asurion. I went on line to file my claim. The website took me through a step by step process and before I knew it, I was done. My phone arrived in 2 business days. I filed on a Sunday and received it on Tuesday. Sure it is a refurbished phone. I don’t mind at all. The phone I received actually is a newer model than what I previously had. I am very, very happy!! Thank you!

Avatar for CarinaH
CarinaH

Assurion Helpful Customer Service

April 29, 2014

Assurion has been very helpful in delivering my replacement phone. Even when I was on vacation out of state.

Avatar for Alba
Alba

Asurion Review

March 26, 2014

Quick and Easy. The refurbished phone they sent me works very well even after a year. Although, the battery has bubbled they offered me an entirely new phone. The customer service were easy to talk to and very kind. What people sometimes do not realize is often times refurbished phones often work better than brand new ones. It has with my phones and with other electrical devices. If the one they gave you is acting up they will give you a new one.

Avatar for James
James
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