Bealls Florida customer service can help with online orders, shipping, returns, refunds, Ship to Store pickup, Bealls Rewards, gift cards, damaged merchandise and store complaints. Bealls Florida is part of Bealls, Inc., a privately held retail company headquartered in Bradenton, Florida.
How to Contact Bealls Florida Customer Service
- Bealls Florida Guest Services: 1-800-683-8655
- Guest Services hours: Monday-Saturday, 9:00 AM-6:00 PM ET; Sunday, 10:00 AM-5:00 PM ET
- Email: GuestServices@beallsflorida.com
- Contact and live chat: Bealls Florida Contact Us
- Order tracking: Track a Bealls Florida Order
- Returns: Bealls Florida Returns & Exchanges
- Credit Card Guest Services: 1-855-233-7078
- Credit Card TDD/TTY: 1-800-695-1788
- Gift-card telephone support: 1-800-569-9038
- Guest Services mailing address: P.O. Box 25207, Bradenton, FL 34206-5207
- Official website: BeallsFlorida.com
The older 1-800-569-9038 number previously listed as the main Bealls customer-service number is still published for certain gift-card and telephone-order functions, but Bealls Florida now lists 1-800-683-8655 as its primary Guest Services number.
Best Bealls Florida Support Route by Issue
- Online order: Check order status online or call Guest Services.
- Return or refund: Review the current 60-day return policy and use a store or mail return when eligible.
- Damaged, defective or wrong item: Contact Guest Services before mailing the merchandise back.
- Ship to Store pickup: Contact Guest Services or the selected store.
- Store complaint: Start with the manager at the Bealls Florida location involved.
- Rewards question: Contact Guest Services with the Rewards account and receipt information.
- Gift card: Use the online balance checker or call 1-800-569-9038 when appropriate.
- Bealls Inc. Credit Card: Call 1-855-233-7078.
Information to Have Before Contacting Bealls Florida
- Order number or receipt
- Billing phone number
- Email address used for the purchase
- Item name and SKU number
- Purchase or delivery date
- Carrier tracking information
- Ship to Store pickup location
- Photos of damaged or incorrect merchandise
- Return tracking number
- Bealls Rewards account information when relevant
- The resolution you are requesting
Bealls Florida Returns and Exchanges
Bealls Florida currently accepts most eligible returns with a receipt within 60 days of purchase.
Qualifying merchandise should generally be:
- Unused
- Unwashed
- Unworn
- In original condition and packaging
- Returned with original price tickets or tags
A qualifying in-store return with a receipt is generally refunded to the original payment method.
Returns without a receipt require acceptable photo identification and are generally refunded as in-store merchandise credit based on the current selling price.
Bealls Florida Online Returns
Purchases from BeallsFlorida.com can generally be returned within 60 days after receipt.
Shipping and handling charges are not refundable.
Bealls Florida currently does not offer a direct exchange program for online orders. If you need another size, color or product, return the original qualifying item and place a new order.
For mail returns, use:
Bealls Return Center
1806 38th Ave East
Bradenton, FL 34208-4708
Use a trackable shipping method and retain the receipt until the refund has been completed.
Bealls Florida Refund Timing
Bealls says online mail returns are generally refunded to the original payment method within approximately 14 business days after the Return Center receives the merchandise.
After Bealls processes the credit, it can take additional time for the refund to appear on a card statement.
Keep:
- Order number
- Return tracking
- Carrier receipt
- Refund-confirmation email
until the credit appears.
Damaged, Defective or Incorrect Bealls Orders
Contact Guest Services before mailing back an item that arrived damaged, defective or incorrect.
Bealls may ask for:
- Order number
- Item SKU
- Photos of the merchandise
- Photos of the packaging
Bealls specifically advises customers not to incur return-shipping costs for a damaged or defective item until Guest Services has provided instructions.
Bealls Florida Ship to Store
Bealls Florida offers Ship to Store for eligible merchandise.
Orders of at least $50 after discounts and before sales tax currently qualify for free Ship to Store, subject to exclusions.
When an order is ready, Bealls sends a pickup notification.
Customers currently have 8 days to collect the order.
If an order is not picked up during that period, Bealls cancels it and issues a refund to the original payment method.
The selected pickup store cannot be changed after the order is placed.
To cancel a Ship to Store order, call Guest Services at 1-800-683-8655.
Tracking a Bealls Florida Order
Bealls provides an online order-status tool.
Customers can check an order using:
- Order number
- Billing phone number
Customers with an online account can also sign in to review order history.
Current shipping estimates vary by destination. In-stock orders are generally estimated at:
- Florida: 1-3 business days
- Continental U.S.: 3-6 business days
- Alaska and Hawaii: 8-12 business days
These are estimates and can change.
Bealls Rewards Customer Service
Bealls Rewards works across participating:
- Bealls Florida
- bealls
- Home Centric
Current program advertising says members earn $5 in Rewards for every $100 spent on qualifying purchases.
Members can also receive a current 20% birthday reward during their birthday month, subject to the program terms.
For missing or incorrect Rewards, keep the purchase receipt and contact Guest Services.
Bealls Florida Credit Card Customer Service
Credit-card billing and account questions should not be sent to ordinary store Guest Services.
Current Bealls Florida contact information lists:
- Bealls Inc. Credit Card Guest Services: 1-855-233-7078
- TDD/TTY: 1-800-695-1788
Use the card issuer’s account portal or telephone service for:
- Payments
- Statements
- Interest and fees
- Lost or stolen cards
- Billing disputes
Do not publish your card number or account information in a public review.
Bealls Florida Gift Card Help
Bealls gift cards are currently redeemable at participating:
- Bealls Florida stores
- BeallsFlorida.com
- bealls stores and Bealls.com
- Home Centric
Customers can check a gift-card balance online using the card number and PIN.
If the card does not have a PIN, Bealls currently instructs customers to call:
Bealls states that lost, stolen or damaged gift cards are not replaced under its current published terms.
Bealls Florida vs. bealls
Bealls, Inc. currently operates more than one retail banner.
Bealls Florida is the Florida-oriented department-store brand using BeallsFlorida.com.
The lowercase bealls brand is the company’s off-price retail chain operating beyond Florida and using Bealls.com.
Both are related through Bealls, Inc., and some systems such as Rewards and gift cards work across the company’s brands, but shoppers should still identify which store or website handled their purchase when requesting support.
Bealls Corporate Office Information
Bealls, Inc. currently lists its principal corporate offices at:
Bealls, Inc.
E.R. Beall Center
700 13th Avenue East
Bradenton, FL 34208
The corporate number is:
The older 1806 38th Avenue East address is still a Bealls facility known as the Bob Beall Center and also serves as the current Return Center, but it is not the primary corporate-office address published by Bealls, Inc.
For additional headquarters information, see the Bealls Corporate Office Headquarters page.
Bealls Fraud and Fake Website Warning
Bealls warns customers about websites, advertisements, emails and text messages that impersonate its brands.
Current verified ecommerce sites include:
- BeallsFlorida.com
- Bealls.com
- HomeCentric.com
Be cautious of unfamiliar websites advertising unusually large discounts while using Bealls logos or product photographs.
When checking an order or account, open the official Bealls website directly rather than using a suspicious link in an unsolicited message.
How to Escalate a Bealls Florida Complaint
- For a store problem, begin with the store manager.
- For an online order, contact Guest Services at 1-800-683-8655.
- Email GuestServices@beallsflorida.com if written documentation is useful.
- Provide order, receipt and store information privately.
- Explain the issue in a short timeline.
- Keep photos, receipts and return tracking.
- Ask for confirmation of any promised refund or account adjustment.
- For unresolved corporate correspondence, use the current Bealls, Inc. corporate-office information.
Bealls Florida Reviews and Complaints
CustomerServiceNumbers.com currently displays a Bealls rating of 0 out of 5 stars based on 0 reviews.
There are currently no customer reviews on this page, so there is not enough CustomerServiceNumbers.com feedback to identify reliable positive or negative customer-service trends involving Bealls Florida stores, pricing, online orders, returns, shipping, Rewards or Guest Services.
What to Include in a Bealls Florida Review
Helpful reviews can describe:
- Store location or online order
- Product or checkout experience
- Shipping or order fulfillment
- Ship to Store pickup
- Damaged or incorrect merchandise
- Return or refund
- Rewards issue
- Store-manager response
- Guest Services response time
- Whether the issue was resolved
Privacy Warning for Bealls Reviews
Do not publish your full order number, home address, phone number, email address, Rewards account information, credit-card number, gift-card number or other sensitive information in a public review.
Crop identifying information from receipts, shipping labels and account screenshots before posting them publicly.
Provide order and account details privately through official Bealls support channels.
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Share Your Bealls Florida Customer Service Experience
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Customer Service Information Disclaimer
CustomerServiceNumbers.com is an independent consumer-information website and is not affiliated with Bealls Florida, Bealls Stores, Inc., Bealls, Inc., bealls, Home Centric or any credit-card issuer. Bealls does not provide customer support through this website.
Phone numbers, support hours, return rules, shipping estimates, Rewards terms and gift-card policies can change. Verify current information directly with Bealls Florida or the appropriate Bealls company before acting on a specific order, return or account issue.