Stellantis Customer Service – Complaints And Reviews

2005 dodge durano..the “svc4wd” light comes on and 4 wheel drive engages itself while im driving. ill hit the unlock button on my key getting into the car and the motor that engages the 4wd starts running. ive seen web sites where other durangos have the same problem but when i call the dealers ship they say they need to search for the problem which could cost thousands. wtf…they dont have a clue. only have 75 thousand miles on it and i cant drive it. guess its another good reason to buy a ford.

I recently purchased a 2003 Chrysler Sebring conv., that has 35,000 miles. I took it to Delray Chrysler in Florida for a complete going over for $833, not quoted price at time of drop off. Okay, I am new in town and don’t know about shop supplies and disposal rules here. But work I paid for was not done, such as tire rotation and balance. Now those are the things I could see, if they weren’t how can I trust that the hidden thing have been done? The Aid conditioner wasn’t and isn’t cool. I was told well it’s old, bull. My mother has a 1990 Toyota with ice cold air conditioner. I returned and the wheel balance and rotation was done and the cabin filter changed, The air works better not great. Next the door handle breaks and I am quoted $193.00 out the door, at check out it’s $222.20. Explanation shop supplies and disposal, what happened to “out the door”. Oh, that will be me as to not going back and I will find an honest mechanic here in Boynton Beach Florida. That is what you get for being new in town.

OK, it has now been almost a year since I was told that there was going to be a recall on my Grand Cherokee. I received the notice of the safety recall in January. When I last contacted you, I was told that you would have the parts by early Summer. Early Summer is here, are the parts here? I think that you are waiting for the number of Jeep owners for this model to go away or at least diminish. I am not going away. I have taken good care of my car and intend to keep it till it rusts away, which it may do due to the shoddy clear coat job and ultra-thin paint layer that was put on the vehicle when it was constructed by Chrysler. Please let me know when I can get the safety recall taken care of?

Chrysler dealer and HQ had my car for over 20 weeks, couldn’t repair the problem. Both told me to remove the car and paid a bill for random parts that didn’t fix the issue. When picking up the car the panels they removed in the back were all down, the wiring was all over the inside of the engine compartment. On top of that there a was a brand new 14 inch scratch in the pain from the rear hatch to the wheel well. And they told me to get the F…ing car off the lot before they towed it. this is a 2005 Crossfire with 30K,