Before signing up for service with Xcel Energy, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Xcel is a utility company that provides electricity and natural gas services to millions of customers across multiple states, known for its commitment to renewable energy and customer satisfaction.
How to Contact Xcel Energy
You can reach their customer service using the following details:
- Phone Number: 1-800-895-4999 (Electric); 1-800-895-2999 (Gas)
- Email Support: Xcel Energy offers support through their online contact form available on their website.
- Customer Service Hours: 24/7 support available
- Corporate Address: Xcel Energy, 414 Nicollet Mall, Minneapolis, MN 55401
- Website: https://www.xcelenergy.com/
Xcel Energy Customer Support Reviews and Complaints
When considering using Xcel Energy, it’s helpful to review their customer service feedback. Xcel competes with other utility companies like CenterPoint Energy, Duke Energy, FPL, and Southern Company. Customer reviews often highlight the reliability of service, the focus on renewable energy, and the customer service provided by Xcel, particularly for those seeking environmentally conscious energy solutions. However, some complaints focus on issues related to customer service, billing, and outage response times.
Comparing the company with other utility providers can help you determine which offers the best services, rates, and customer support for your energy needs.
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Note: This website listing is not associated with the company. The information and the reviews are a service provided by CustomerServiceNumbers.com.