Category: Travel and Vacations Customer Service – Reviews

Access essential contact information for leading travel and vacation companies, including popular services like Airbnb, and Expedia. Find customer service phone numbers, addresses, chat links, email addresses, and websites. Additionally, explore reviews, ratings, feedback, and complaints about the customer service performance of these and other travel and vacation providers.

  • Universal Orlando Customer Service: Tickets, Hotels and Complaints

    Universal Orlando customer service assists guests with theme park tickets, vacation packages, resort hotels, annual passes, dining reservations, accessibility, lost property, merchandise, billing questions, and complaints. The resort includes Universal Studios Florida, Universal Islands of Adventure, Universal Volcano Bay, Universal Epic Universe, and Universal CityWalk.

    Universal Orlando Customer Service at a Glance

    Universal Orlando Guest Services

    Guests with questions, concerns, or complaints about a Universal Orlando visit can call Guest Services at 1-407-224-4233 or use the toll-free number 1-877-589-4783.

    Guest Services Hours: Daily, 8:30 a.m.-7 p.m. Eastern Time.

    Guest Services can assist with:

    • Theme park questions and guest complaints
    • Ticket and park-entry concerns
    • Experiences at Universal Studios Florida
    • Experiences at Universal Islands of Adventure
    • Universal Volcano Bay questions
    • Universal Epic Universe concerns
    • Universal CityWalk complaints
    • Accessibility and guest accommodations
    • Lost-item questions
    • Dining and merchandise concerns

    Guests can also email guestservices@universalorlando.com. Include the visit date, park or location, ticket or reservation type, and a concise explanation of the concern. Do not email complete payment-card information.

    Universal Orlando General Information Number

    For theme park hours, resort information, and general planning questions, call 1-407-363-8000.

    Universal Orlando lists the following Guest Contact Center hours:

    • Monday-Friday: 7:30 a.m.-11 p.m. Eastern Time
    • Saturday-Sunday: 7:30 a.m.-10 p.m. Eastern Time

    Individual department hours may differ, particularly on holidays or during special events.

    Universal Orlando Ticket Customer Service

    Vacation Packages and Ticketing

    For Universal Orlando vacation packages and general ticketing assistance, call 1-877-801-9720.

    Have the following information available:

    • Reservation or confirmation number
    • Name and email address used for the purchase
    • Travel and park-visit dates
    • Ticket or vacation-package type
    • The last four digits of the payment method when requested
    • A description of the requested change or correction

    Ticket rules, date-change options, cancellation terms, and refund eligibility can depend on the product purchased. Ask the representative to explain the applicable terms before changing or canceling a reservation.

    Online Ticket Store Support

    For problems specifically involving Universal Orlando’s online ticket store, call 1-407-224-7840 or email onlinestorehelp@universalorlando.com.

    Online ticket-store support can help with:

    • Missing ticket-confirmation emails
    • Errors during an online purchase
    • Tickets that do not appear in an account
    • Duplicate online orders
    • Questions about retrieving purchased tickets

    Use the official Universal Online Ticket Store contact page for current ticket-store support information.

    Third-party ticket purchases: If tickets, a hotel, or a vacation package were purchased through Priceline, a travel agency, an employee-discount program, or another seller, that company may control changes, cancellations, and refunds. Check the confirmation to identify the merchant that processed the reservation.

    Universal Orlando Hotel Reservations

    For Universal Orlando Resort hotel reservations, call 1-888-273-1311.

    The hotel-reservations team can assist with:

    • New hotel reservations
    • Existing reservation questions
    • Room types and availability
    • Reservation dates
    • Hotel-package questions
    • Requests that should be directed to a specific resort hotel

    For an issue that occurred during a hotel stay, begin with the hotel’s front desk or management team. If the hotel cannot resolve the concern, contact Universal Orlando Guest Services and provide the hotel name, stay dates, room information, and previous case details.

    Universal Orlando Annual Pass Customer Service

    Annual and Seasonal Passholders can call 1-866-727-7438, also published as 1-866-PASS-4-FUN.

    Passholder support can assist with:

    • Annual Pass purchases and renewals
    • Pass-type changes
    • Passes missing from a Universal account
    • Passholder ticket offers
    • Benefits and blockout-date questions
    • FlexPay questions

    Passholders can also email annualpass@universalorlando.com.

    Customers with a FlexPay billing question should review the agreement and ask whether the pass is in its initial commitment period or has entered monthly renewal. Request written confirmation of any billing or renewal change.

    Universal Orlando Dining Reservations

    For dining and character-meal reservations, call 1-407-224-3663, also published as 1-407-224-FOOD.

    Some full-service restaurants in the parks and Universal CityWalk accept reservations online or through the official Universal Orlando app. Park admission may be required for restaurants located inside a theme park.

    For a dining complaint, retain the receipt and note:

    • Restaurant name and location
    • Date and approximate time
    • Reservation name or number
    • Server or manager information when available
    • The specific resolution requested

    Universal Orlando Merchandise Customer Service

    For merchandise purchased through the Universal Orlando online shop, call Merchandise Services at 1-888-762-0820 or email MerchServices@universalorlando.com.

    Hours: Daily, 8:30 a.m.-6:30 p.m. Eastern Time, excluding certain holidays.

    Use Merchandise Services for online-shop orders, shipping questions, missing merchandise, damaged items, or return assistance. For an item purchased inside a park or CityWalk store, keep the receipt and begin with Guest Services if the original location cannot assist.

    Universal Orlando Lost and Found

    Universal Orlando uses Boomerang, a third-party service, to manage lost-item reports. Guests who have already left the resort can submit an Universal Orlando Lost Item Report.

    Include as much identifying information as possible:

    • The park, hotel, attraction, restaurant, or CityWalk location
    • Date and approximate time the item was lost
    • Detailed item description
    • Color, brand, size, and unique markings
    • Contact information for status updates

    Universal Orlando states that customers receive status notifications after submitting the report. For additional lost-item questions, call Guest Services at 1-407-224-4233.

    If an item was lost at a Universal Orlando hotel, contact that hotel’s front desk directly.

    Universal Orlando Accessibility Assistance

    Guests with accessibility questions should review current requirements before arriving and contact Guest Services at 1-407-224-4233 for assistance.

    Ask about:

    • Attraction accessibility requirements
    • Queue accommodations
    • Wheelchair and mobility-device access
    • Service animals
    • Assistive listening and captioning
    • Dietary or medical-related guest questions
    • Accessibility procedures at Epic Universe and the other parks

    Guests already at the resort can visit a Guest Services location near a park entrance. Attraction requirements vary, and a general accommodation does not override an attraction’s published safety restrictions.

    Universal Orlando App and Account Help

    The official Universal Orlando Resort app can be used for park maps, wait times, show schedules, mobile food ordering, account access, tickets, and other trip information.

    If tickets or passes do not appear:

    1. Confirm that you are signed into the correct Universal account.
    2. Verify that the reservation used the same email address.
    3. Update and restart the app.
    4. Check the original confirmation email.
    5. Call online ticket support at 1-407-224-7840 if the purchase still cannot be located.

    Never send a password or complete payment-card number through email or a public review.

    How to Make a Complaint to Universal Orlando

    For a complaint during a visit, first speak with a Team Member or manager at the location involved. Guest Services locations are also available near the entrances to the parks.

    For a complaint after leaving the resort, call 1-407-224-4233, use the toll-free number 1-877-589-4783, or email guestservices@universalorlando.com.

    Provide:

    • The visit date and park or resort location
    • Ticket, pass, hotel, or package type
    • The attraction, restaurant, store, or hotel involved
    • Names or descriptions of employees involved when available
    • Receipts, photographs, and prior case numbers
    • A concise description of the requested resolution

    Avoid posting ticket barcodes, hotel confirmation numbers, addresses, or payment information in public comments.

    How to Escalate an Unresolved Universal Orlando Complaint

    If the first contact does not resolve the concern:

    1. Ask for a Guest Services case or reference number.
    2. Request review by a supervisor or the department responsible for the issue.
    3. Send a written follow-up that includes the case number and supporting documents.
    4. Keep copies of emails, receipts, photographs, and chat records.
    5. If a third-party seller processed the purchase, open a case with that seller as well.
    6. Ask for the final decision and any promised refund, credit, or correction in writing.

    Universal Orlando Resort Address

    Business and Guest Correspondence Address:
    Universal Orlando Resort
    1000 Universal Studios Plaza
    Orlando, FL 32819-7610

    Theme Parks and CityWalk Parking Address:
    6000 Universal Boulevard
    Orlando, FL 32819

    Verify the proper destination before mailing tickets, legal documents, payments, or other important materials.

    About Universal Orlando Resort

    Universal Orlando Resort is a Florida vacation destination featuring Universal Studios Florida, Universal Islands of Adventure, Universal Volcano Bay, Universal Epic Universe, Universal CityWalk, and multiple resort hotels. The resort is part of Universal Destinations & Experiences and the broader NBCUniversal organization.

    For headquarters and corporate-office information, see the Universal Studios Corporate Office page on CorporateOfficeHeadquarters.com.

    Related Travel Customer Service Pages

    Guests arranging transportation, accommodations, or other vacations may also find these pages helpful:

    Customer Service Safety Reminder: Use Universal Orlando’s official websites and the verified phone numbers listed above. Do not give ticket barcodes, account passwords, complete payment-card numbers, or remote access to someone who contacts you unexpectedly.

    Universal Orlando Customer Reviews and Complaints

    Have you contacted Universal Orlando about tickets, an annual pass, a vacation package, hotel reservation, lost item, accessibility request, dining experience, merchandise order, or park complaint? Share your experience below and explain whether Universal Orlando resolved the issue. Do not publish ticket numbers, reservation details, addresses, payment information, or other private data.

    CustomerServiceNumbers.com is an independent consumer-information website and is not affiliated with Universal Orlando Resort, Universal Destinations & Experiences, or NBCUniversal.

  • Princess Cruises Customer Service: Reservations, EZair and Complaints

    Princess Cruises customer service can help with new reservations, existing bookings, cruise changes, payments, accessibility requests and post-cruise concerns. The main North American customer service number is 1-800-774-6237, also written as 1-800-PRINCESS. The best contact method depends on whether the question involves a future cruise, a day-of-travel delay or a completed voyage.

    Princess Cruises customer service contacts

    Princess Cruises customer service phone number

    Call 1-800-774-6237 for Princess Cruises reservations and general pre-cruise support. Princess publishes the following North American customer service hours:

    • Monday through Friday: 9:00 a.m.–10:00 p.m. Eastern Time
    • Saturday and Sunday: 9:00 a.m.–8:00 p.m. Eastern Time

    Hours can change during holidays, severe weather or major itinerary disruptions. Travelers can also use the live-chat and support-request options on the official Princess contact page.

    Before calling, have the booking number, passenger name, ship, sailing date and the email address associated with the reservation available. For a payment or refund question, also note the transaction date and amount, but do not send complete payment-card information by email.

    Reservations and existing cruise bookings

    The general customer service team can assist direct-booking customers with matters such as:

    • New cruise reservations and fare questions
    • Passenger-name corrections and contact-information updates
    • Final-payment questions
    • Stateroom, dining and package questions
    • Pre-cruise purchases and shore excursions
    • Future Cruise Credits and Future Cruise Deposits
    • Princess account, check-in and app problems

    Many reservation details and pre-cruise purchases can also be reviewed through the official Princess Cruises website.

    Bookings made through a travel advisor or another website

    If a travel advisor, membership club or third-party booking website created the reservation, contact that company first. The booking provider may control changes, cancellations, payments and refunds. Princess may be unable to alter an agency-controlled reservation directly.

    Princess Cruises cancellations and refunds

    Customers who booked directly with Princess can begin a cancellation request by calling 1-800-774-6237 or using the official support page. Customers who booked through a travel advisor should submit the cancellation through that advisor.

    Cancellation fees and refund eligibility can depend on the fare, deposit type, booking date, itinerary, departure date, country of residence and how close the cancellation occurs to sailing. Review the cancellation schedule in the booking confirmation before making a decision. Promotional or nonrefundable deposits may have additional restrictions.

    Princess publishes its current terms on the cancellation and refund policy page. Request written confirmation of any cancellation and retain the cancellation number, representative’s name and date of the request.

    EZair and day-of-travel delays

    Travelers experiencing an unforeseen flight or weather delay on the way to embarkation can contact the Princess En Route Desk:

    Princess directs EZair customers to this desk for help with rebooking options. Travelers with independently arranged flights and no Princess Vacation Protection can also notify the desk so Princess knows about the delay.

    Important: The En Route Desk is for unforeseen travel delays, not routine reservation changes. Cruise ships operate under firm departure requirements and may be unable to wait for late-arriving passengers. Contact Princess and the airline as soon as a missed embarkation becomes possible.

    Accessibility and medical requests

    For accessibility-related questions, call 1-800-774-6237 or email AccessOfficePrincess@PrincessCruises.com. Submit mobility, communication, dietary and other accommodation requests as early as possible.

    The accessibility office does not handle cruise pricing, stateroom assignments or general reservation changes. Those questions should go to the reservations team or the travel advisor who made the booking. Princess provides additional instructions on its Accessibility at Sea page.

    Princess app and online check-in help

    For problems involving a Princess account, travel-document entry, OceanReady profile or online check-in, first confirm that the passenger’s name matches the passport and booking exactly. Customers who cannot correct the information online should call 1-800-774-6237 or contact their travel advisor.

    When reporting an app problem, provide the device type, operating-system version, booking number and a description or screenshot of the error. Never include a password or full payment-card number in a screenshot.

    Post-cruise charges, folios and complaints

    For help after a completed voyage, call 1-800-774-6237 and choose option 5. Princess’s post-cruise team assists with copies of onboard folios, explanations of charges, concerns about an onboard experience and future cruise questions.

    An incorrect onboard charge or missing folio can also be reported through the online customer-support form. Select the post-cruise or onboard-folio topic that most closely matches the issue.

    A clear complaint should include:

    • Booking or voyage number
    • Ship name and sailing dates
    • Stateroom number
    • Date and location of the incident
    • Names or departments previously contacted
    • Copies of relevant receipts, folios or correspondence
    • The specific resolution being requested

    Keep the submission confirmation and allow Princess time to investigate shipboard events and billing records. If the first response does not address the documented issue, reply through the same case and request escalation.

    Princess Cruises lost and found

    Report property lost onboard as soon as possible. After disembarkation, complete the Princess lost-item report linked from Princess’s official post-cruise FAQ.

    Include the booking number, voyage number, ship, date and location where the item was last seen. Describe its brand, color, size, serial number and distinguishing features. Princess notes that found items may take time to reach its Santa Clarita office and that return-shipping charges can apply.

    How to protect yourself from cruise-support scams

    Fraud warning: Princess states that its customer service representatives will never ask for an account password. If an unexpected caller claims that a cruise will be cancelled unless immediate payment is made, end the call and verify the balance through the official Princess website or 1-800-774-6237.

    Avoid relying on an unverified phone number shown in a search advertisement, email, text message or caller ID. Do not send passwords or full payment-card information by email.

    About Princess Cruises

    Princess Cruises was founded in 1965 and is part of Carnival Corporation & plc. The cruise line is headquartered in Santa Clarita, California, and offers voyages to destinations including Alaska, the Caribbean, Europe, Asia, Mexico and Australia.

    Customers seeking headquarters information rather than routine booking support can visit the verified Princess Cruises corporate office page.

    Related travel customer service pages

    Share your Princess Cruises customer service review

    Have you contacted Princess Cruises about a reservation, refund, EZair delay, onboard charge or complaint? Share your experience below. Include the type of issue and whether it was resolved, but do not post booking numbers, passwords, payment details or other personal information.

    CustomerServiceNumbers.com is an independent informational website and is not affiliated with Princess Cruises or Carnival Corporation & plc. Phone numbers, hours and policies can change. Verify time-sensitive information through the official Princess Cruises website before traveling.

  • Disney Cruise Line Customer Service & Reservation Help

    Disney Cruise Line customer service assists guests with new reservations, existing cruises, payments, cancellations, online check-in, accessibility needs and post-cruise concerns. Guests in the United States and Canada can call 1-800-951-3532. Existing reservations can also be reviewed through Disney’s My Reservations service and the Disney Cruise Line Navigator app.

    Disney Cruise Line customer service contacts

    Disney Cruise Line customer service phone number

    The Disney Cruise Line customer service number for callers in the United States and Canada is 1-800-951-3532. Disney publishes the following Eastern Time hours:

    • Monday through Friday: 8:00 a.m.–10:00 p.m.
    • Saturday and Sunday: 9:00 a.m.–8:00 p.m.

    Cast Members are available seven days a week, although hours can change during holidays, severe weather or major itinerary disruptions. Guests younger than 18 must have permission from a parent or guardian to call.

    Before calling, have the reservation confirmation number, lead guest’s name, ship, sail date and email address associated with the reservation available. For a billing or refund issue, also note the payment date and amount without sending complete payment-card information by email.

    New reservations and vacation planning

    Call 1-800-951-3532 for help with new cruise reservations, available itineraries, stateroom categories, deposits, vacation protection, ground transportation and other pre-cruise planning questions.

    Customers can also search itineraries and current offers through the official Disney Cruise Line website. Prices, promotional offers and stateroom availability can change, so save the complete checkout terms before paying a deposit.

    Existing Disney Cruise Line reservations

    Direct-booking customers can use My Reservations to link and manage a cruise. A reservation confirmation number and information about the guest who booked the cruise may be required.

    Depending on the reservation, guests may be able to:

    • Review cruise and stateroom details
    • Make payments and check the remaining balance
    • Modify a sail date, travel party or stateroom
    • Complete online check-in
    • Add ground transportation or vacation protection
    • Reserve eligible onboard activities and Port Adventures
    • Review dining and special-request information
    • Cancel an eligible reservation

    Travel-agent and Disney Vacation Club bookings

    If a travel agency created the reservation, contact the travel advisor for changes, cancellations, payments and refunds. Disney may be unable to modify an agency-controlled booking directly.

    Disney Vacation Club reservations should generally be handled through Disney Vacation Club Member Services. Do not cancel an agency or Disney Vacation Club reservation online without first confirming which organization controls it.

    Disney Cruise Line cancellations and refunds

    Most eligible direct-booking modifications and cancellations can be started through My Reservations by selecting Modify Reservation. Disney advises guests to call for help with reservations that are paid in full, booked under a restricted rate or reserved in a Concierge category.

    Cancellation fees can depend on the itinerary, stateroom category, fare, payment status and number of days remaining before the cruise. Some modifications after final payment may require cancellation and rebooking. Once a reservation is cancelled, its original price, promotion and stateroom availability are not guaranteed.

    Review Disney’s current cancellation instructions and the terms attached to the specific reservation before proceeding. Disney states that eligible refunds are returned to the original form of payment.

    After cancelling, save the cancellation confirmation, applicable terms, refund amount and expected processing information. If a travel agency accepted the payment, the refund may need to pass through that agency.

    Travel-day and embarkation problems

    If a flight delay, traffic problem or other disruption could cause a missed embarkation, call 1-800-951-3532 and follow any port-specific instructions included with the cruise documents. Also contact the airline, ground-transportation company or travel advisor immediately.

    Disney does not publish one separate worldwide en-route emergency number in its current general phone directory. Use the official Disney number and the contact information in the specific travel documents instead of an unverified number found in a search result or advertisement.

    Important: Cruise ships operate under strict port and departure requirements. Do not wait until the scheduled sailing time to report a delay. Have the ship, port, sail date, reservation number and updated arrival information ready.

    Disney Cruise Line Navigator app help

    The Disney Cruise Line Navigator app can be used before and during a cruise. Before sailing, guests may be able to make payments, review a balance, check in online, reserve activities, update transportation and review dining information.

    Onboard, the app provides schedules, dining details, deck plans, activity reservations, port information, account information and chat features. Disney recommends downloading the app before arriving at the terminal.

    The app itself is free. Onboard guests can connect to the DCL-GUEST network for Navigator app functions without purchasing a general internet plan. Other internet activity may require a paid package.

    For current instructions, visit the official Navigator app FAQ. If a reservation is missing from the app, confirm that it is linked to the correct MyDisney account and that the reservation information matches.

    Accessibility and Disney Cruise Line Special Services

    Guests with accessibility, mobility or medical-condition questions can contact Disney Cruise Line Special Services:

    Contact Special Services in advance to discuss accessible staterooms, mobility devices, hearing or visual accommodations, dietary concerns and other disability-related needs. Disney advises guests using wheelchairs or mobility devices to provide their own device or arrange for its rental, delivery and pickup.

    Accessibility requests should be made as early as possible, but a request does not guarantee that every accommodation or activity will be available. Review Disney’s current information for guests with disabilities before sailing.

    Help while onboard a Disney cruise

    For an issue that occurs onboard, visit or contact the ship’s Guest Services desk immediately. Disney states that onboard Guest Services is available 24 hours a day.

    Report room concerns, unexpected charges, dining problems, service complaints, missing property and accessibility issues while the crew still has an opportunity to investigate. Keep copies or screenshots of receipts and account statements available through the Navigator app.

    For a serious health or safety issue, follow the emergency instructions provided onboard and notify a crew member immediately.

    Disney Cruise Line lost and found

    If an item is lost during the cruise, visit the onboard Guest Services desk as soon as possible. For property discovered missing after the cruise, use the official Disney Cruise Line lost-and-found page and follow its link to the Chargerback report.

    The report should include:

    • Ship and sailing dates
    • Reservation information
    • Date and location where the item was last seen
    • Brand, color, size and identifying details
    • Serial number for an electronic device, when available
    • Current contact and shipping information

    After submission, Chargerback provides a lost-item report number and status updates. Shipping restrictions, delays or return-shipping charges may apply. Certain food, medication, sanitation, alcohol, tobacco and safety-related items cannot be held or returned.

    Disney Cruise Line complaints and escalation

    For a pre-cruise complaint, call 1-800-951-3532 or use Disney’s online email form. Include the reservation number and select the subject that most closely matches the issue.

    For an onboard problem, report it to Guest Services before disembarkation whenever possible. Post-cruise complaints should include:

    • Reservation number, ship and sailing dates
    • Stateroom number
    • Date, location and description of the problem
    • Names or departments previously contacted
    • Receipts, photographs or screenshots
    • Any case or incident number already provided
    • The specific resolution being requested

    Keep a copy of the submitted message because Disney notes that the contents of its online form cannot be viewed after submission. If the first response does not address the documented concern, reply through the same case and request escalation.

    For a disability-related complaint before sailing, contact Special Services at 407-566-3602. At the terminal, ask for the check-in supervisor. Onboard, contact Guest Services.

    Disney Cruise Line scam and fake-support warning

    Protect your reservation: Use Disney’s official website, My Reservations, Help Center and published phone directory. Be cautious with search advertisements, unsolicited refund offers and callers claiming that immediate payment is required to prevent cancellation.

    Do not give an unknown caller your MyDisney password, one-time verification code, gift card number or remote access to your device. If a message appears suspicious, open Disney’s website directly instead of clicking the message link.

    Related travel customer service pages

    Share your Disney Cruise Line customer service review

    Have you contacted Disney Cruise Line about a reservation, cancellation, refund, app problem, accessibility request, missing item or onboard complaint? Share your experience below. Explain the type of issue and whether it was resolved, but do not post reservation numbers, passwords, payment information or other personal details.

    CustomerServiceNumbers.com is an independent informational website and is not affiliated with Disney Cruise Line or The Walt Disney Company. Phone numbers, hours, booking terms and cruise policies can change. Verify time-sensitive information directly with Disney before traveling.

  • Travel Tweaks Customer Service: Email, Website Help and Reviews

    Travel Tweaks customer service is available for questions, feedback, corrections and other inquiries concerning the TravelTweaks.com website. The verified contact method is email at hello@traveltweaks.com or the site’s online contact form. Travel Tweaks is an informational travel publication, not an airline, hotel, cruise line or travel-booking provider.

    Travel Tweaks contact information

    How to contact Travel Tweaks customer service

    The official Travel Tweaks contact page directs readers to hello@traveltweaks.com. The address can be used for questions, news tips, feedback and inquiries related to the website.

    Readers can also submit a message through the Travel Tweaks online contact form. Include a working email address and enough information for the editor to understand the request.

    Travel Tweaks does not publish customer service hours or a guaranteed response time. If a message is important, retain a copy and follow up through the same verified email address after allowing a reasonable period for a response.

    Does Travel Tweaks have a phone number?

    No official Travel Tweaks customer service phone number was found on the website’s current contact or About pages. The verified customer contact methods are email and the online form.

    Be cautious with websites or search results claiming to provide a Travel Tweaks telephone number. Confirm any contact information directly through traveltweaks.com before sharing personal information.

    What Travel Tweaks can help with

    Travel Tweaks publishes travel-related articles rather than selling or managing travel reservations. Appropriate reasons to contact the website include:

    • Questions about a Travel Tweaks article
    • Reporting inaccurate or outdated information
    • Reporting a broken link or website problem
    • Submitting a travel news tip
    • Providing editorial feedback
    • Questions about an author or cited source
    • Advertising, partnership or guest-content inquiries
    • Privacy or website-data concerns

    For an article correction, include the complete page URL, the section that appears incorrect, an explanation of the problem and a reliable source supporting the requested change.

    What Travel Tweaks cannot do

    Travel Tweaks is not the customer service department for an airline, hotel, resort, cruise line, rental car company or travel-booking website. It generally cannot:

    • Change or cancel a flight, hotel or cruise reservation
    • Issue a travel refund or credit
    • Locate an airline or hotel confirmation number
    • Change passenger names or travel dates
    • Resolve baggage claims or flight disruptions
    • Reverse a credit card charge
    • Guarantee a discount code or third-party offer
    • Contact a travel provider on a reader’s behalf

    Important: Do not send Travel Tweaks a passport image, complete payment-card number, account password or travel-booking login. For a reservation or payment problem, contact the company identified on the confirmation email, receipt or account statement.

    Travel booking, cancellation and refund help

    If a Travel Tweaks article or advertisement led to another website where a purchase was completed, that third-party company is normally responsible for the booking. Check the confirmation email and payment receipt to identify the airline, hotel, cruise line, travel agency or other seller that accepted the transaction.

    When contacting the actual travel provider, have the following available:

    • Reservation or itinerary number
    • Traveler’s name and travel dates
    • Email address used for the purchase
    • Name of the airline, hotel, cruise line or booking website
    • Payment date and amount
    • Cancellation or refund terms shown during checkout
    • Copies of confirmation and cancellation messages

    If the issue concerns a charge rather than an article, do not assume that Travel Tweaks processed the payment. Review the complete billing descriptor and confirmation documents to identify the merchant.

    Travel Tweaks article corrections

    Send correction requests to hello@traveltweaks.com with a descriptive subject such as “Correction Request” followed by the article title.

    A useful correction request should identify:

    • The exact Travel Tweaks article URL
    • The statement or link requiring review
    • Why the information appears incorrect or outdated
    • A current primary or authoritative source
    • The correction being requested

    A concise, documented request is easier for an editor to evaluate than a general complaint without a page link or supporting source.

    Advertising, partnerships and content inquiries

    Businesses, writers and public-relations representatives can use the verified email or contact form for editorial and partnership inquiries. Clearly identify the company or publication represented and the purpose of the message.

    Do not assume that submitting an article, destination, hotel, product or promotional offer guarantees coverage. Avoid sending unsolicited attachments until the recipient confirms that they are wanted.

    How to submit a Travel Tweaks complaint

    Travel Tweaks does not publish a separate complaints department or escalation telephone number. Start with hello@traveltweaks.com or the official contact form.

    Include the relevant article URL, a factual explanation of the concern, previous correspondence and the resolution being requested. Keep a copy of the submission and any response.

    If the complaint actually concerns a hotel, airline, cruise, reservation, payment or refund, send it to the company that provided or sold the travel service. Travel Tweaks cannot resolve a transaction it did not process.

    Travel Tweaks website and technical problems

    For a broken page, missing image, incorrect link or other website problem, provide:

    • The affected page URL
    • A description of what happened
    • The device and browser being used
    • The approximate date and time of the problem
    • A screenshot that does not reveal personal information

    Before reporting a loading problem, refresh the page, try a private browser window and temporarily disable extensions that may block website scripts.

    Watch for similarly named travel websites

    Website warning: Several similarly named travel websites appear in search results. The contact information on this page applies specifically to traveltweaks.com.

    Check the complete domain before using a contact form or responding to a message. Do not assume that another website containing “Travel Tweaks” in its name has the same ownership, policies or contact information.

    About Travel Tweaks

    Travel Tweaks describes itself as a travel-information website covering travel news, trends, destination ideas, hotel and restaurant reviews, sightseeing, transportation, cultural information and other travel advice.

    Because it is an editorial website rather than a reservation provider, its customer service is primarily for reader communication and website inquiries.

    Related travel customer service pages

    Share your Travel Tweaks customer service review

    Have you contacted Travel Tweaks about an article, correction, broken link or website question? Share your experience below, including the contact method used and whether you received a helpful response. Do not post email addresses, travel documents, passwords, payment information or other personal details.

    CustomerServiceNumbers.com is an independent informational website and is not affiliated with Travel Tweaks. Contact information and website policies can change. Verify current details directly through TravelTweaks.com.

  • Universal Studios Hollywood Customer Service: Tickets, Refunds & Guest Help

    Universal Studios Hollywood guests may need help with tickets, refunds, date changes, parking, lost and found, FlexPay passes, annual passes, accessibility accommodations, ride closures, mobile-app issues, group sales, vacation packages, special events, Halloween Horror Nights, CityWalk, or a guest-service complaint after visiting the park.

    This page focuses on Universal Studios Hollywood in Universal City, California. Universal Orlando Resort uses separate contact information and should be contacted separately for Orlando tickets, hotels, vacation packages and guest-service issues.

    Universal Studios Hollywood customer-service information reviewed and updated in June 2026.

    How To Contact Universal Studios Hollywood Customer Service

    Important: Universal Orlando Resort uses different phone numbers and support departments. Do not use Orlando’s 1-407-224-4233 number for Hollywood ticket, parking, lost-and-found or guest-service issues unless your issue actually involves Universal Orlando Resort.

    Universal Studios Hollywood Customer Service Hours

    Universal Studios Hollywood’s current website lists park hours separately from customer-service availability. Park operating hours can change by date, season, event, weather, capacity, private event or special ticketed event.

    Group Sales currently lists Monday through Friday, 9:00 a.m.–5:00 p.m. Pacific Time for group ticket questions. Vacation package phone support may follow a different schedule. Check the current website or call the department directly before relying on old posted hours.

    Choose the Correct Universal Studios Hollywood Support Route

    • General park questions: Call 1-800-864-8377.
    • Tickets purchased through Universal Studios Hollywood: Call 1-866-258-6546.
    • Tickets purchased through a partner, school, college, discount program or third-party site: Use the Ticket Inquiry option for partner-purchased tickets.
    • FlexPay annual pass billing or cancellation: Call 1-866-254-8275.
    • Groups of 10 or more: Call 1-800-959-9688.
    • Special events, private events or corporate events: Call 1-818-622-1548.
    • Lost item: Use the Lost and Found option from the Universal Studios Hollywood contact page.
    • Accessibility or attraction queue accommodation: Review the accessibility page and contact the Guest Accessibility Team at 1-407-817-8349.
    • Vacation package: Call 1-800-644-4679.
    • Complaint after visiting the park: Use the “My Previous Visit to Universal Studios Hollywood” topic on the contact form.

    Information To Gather Before Contacting Universal Studios Hollywood

    • The ticket or order number
    • The email address used for the purchase
    • The date of the visit
    • The ticket type or annual pass type
    • The names on the tickets or passes
    • The payment method used
    • The date and amount charged
    • Whether the tickets were purchased directly from Universal or a partner
    • Confirmation emails and ticket attachments
    • Screenshots of app or ticket errors
    • Photos of damaged merchandise or receipts
    • Parking receipt or license plate information when relevant
    • Lost-item description and last known location
    • Ride, attraction, restaurant or store name involved
    • Names of Team Members or departments contacted, when available
    • Prior case, email or call-reference numbers
    • The specific resolution requested

    Do not publish full ticket barcodes, QR codes, order numbers, payment-card information, home addresses, children’s information, medical information, disability documentation or private travel details in a public review.

    Common Reasons Guests Contact Universal Studios Hollywood

    • Ticket purchase problem
    • Ticket confirmation email not received
    • Wrong date selected
    • Duplicate or invalid ticket
    • Counterfeit or third-party ticket issue
    • Refund or date-change request
    • Annual pass or FlexPay billing
    • FlexPay auto-renewal cancellation
    • Universal Express question
    • VIP Experience question
    • Halloween Horror Nights ticket issue
    • Parking charge question
    • Lost item
    • App or account login issue
    • Accessibility accommodation
    • Ride closure or attraction availability complaint
    • Food, dining or dietary question
    • Merchandise purchase issue
    • Guest-service complaint after a visit
    • Vacation package booking problem

    Universal Studios Hollywood Ticket Help

    For questions about tickets purchased directly through Universal Studios Hollywood, call 1-866-258-6546.

    Universal recommends purchasing tickets directly through Universal Studios Hollywood or an authorized ticketing partner. Tickets purchased from unauthorized third-party sellers may be invalid, duplicate or counterfeit. Universal says invalid, duplicate or counterfeit tickets may be denied admission without compensation and may be confiscated.

    Before Calling About Tickets

    • Check the confirmation email.
    • Open the ticket attachments.
    • Check Spam, Junk, Promotions and Updates folders.
    • Sign in to the Universal account used for purchase.
    • Confirm the selected visit date.
    • Confirm whether the ticket is for Universal Studios Hollywood, not Universal Orlando Resort.
    • Check whether the ticket came from Universal, a partner or a reseller.
    • Have the order number ready.

    Ticket Confirmation Email Not Received

    Universal says the time to deliver confirmation emails with ticket attachments can vary depending on the customer’s email service provider.

    Steps To Find the Ticket Confirmation

    1. Search the email account for “Universal Studios Hollywood,” “ticket,” “order,” or the purchase amount.
    2. Check Spam and Junk folders.
    3. Check any alternate email used during purchase.
    4. Confirm whether the credit card was charged.
    5. Sign in to the Universal Studios Hollywood account.
    6. Call the Tickets department at 1-866-258-6546 if the ticket still cannot be found.
    7. Provide the order number, purchaser name, email address and visit date.

    Do not wait until arriving at the park if the confirmation is missing. Resolve the issue before travel whenever possible.

    Universal Studios Hollywood Refund or Date-Change Request

    Ticket refund and date-change options depend on the product purchased, purchase channel, event date, ticket terms, weather, park closure, partner rules and any travel-protection coverage that may apply.

    Attraction tickets purchased through Universal Parks & Resorts Vacations are generally described as non-refundable once purchased. Vacation package rules can differ from ticket-only purchase rules.

    Before Requesting a Refund or Date Change

    • Review the ticket terms shown at checkout.
    • Check the purchase confirmation.
    • Confirm whether the ticket was purchased directly from Universal.
    • Check whether the date can be changed through an online tool or support route.
    • Review whether the ticket was part of a vacation package.
    • Check whether travel protection was purchased.
    • Contact the ticket seller if the ticket was purchased through a partner.
    • Save screenshots of any cancellation or refund language shown during purchase.

    Clearly explain whether you are asking for a refund, date change, ticket correction, credit or exception. Approval is not guaranteed.

    Third-Party, Discount or Resold Tickets

    Universal Studios Hollywood warns guests to buy tickets directly from Universal or authorized ticketing partners. If a ticket was bought from a marketplace, social-media seller, auction site, classified listing or unknown reseller, Universal may not be able to verify it before arrival.

    Warning Signs of a Ticket Scam

    • The seller offers a price far below the official price.
    • The seller sends only a screenshot of a QR code.
    • The seller refuses to provide a receipt.
    • The seller asks for payment by gift card, wire transfer or cryptocurrency.
    • The ticket name, date or park does not match the purchase.
    • The seller claims the ticket is “guaranteed” but not transferable.
    • The ticket has already been used.

    If a ticket is denied at the gate because it is invalid, duplicate or counterfeit, contact the seller and the payment provider. Universal may deny admission without compensation.

    Universal Studios Hollywood FlexPay Support

    FlexPay allows eligible annual passholders to pay over time. FlexPay billing, renewal and cancellation questions should go through the FlexPay support route.

    Universal’s FlexPay FAQ says auto-renewal is a standard feature for new FlexPay contracts and that cancellation or auto-renewal changes must be handled at least 24 hours before the payment or renewal date.

    Before Calling About FlexPay

    • Locate the order ID or pass information.
    • Sign in to the FlexPay account.
    • Check the payment date.
    • Check whether the pass is still within the initial 12-month term.
    • Confirm whether multiple FlexPay contracts exist.
    • Save cancellation or auto-renewal confirmation.
    • Monitor the payment account after cancellation.

    If passes were purchased in multiple FlexPay transactions, each account or contract may need to be managed separately.

    Annual Pass and Blockout-Date Questions

    Annual and season pass rules can vary by pass type. Questions may involve blockout dates, parking benefits, Universal Express benefits, pass renewal, pass upgrades, bonus benefits or separately ticketed events.

    Before Calling About a Pass

    • Confirm the pass type.
    • Check the current blockout calendar.
    • Review the pass benefit list.
    • Check whether the visit date involves a special event.
    • Confirm whether parking benefits apply to that pass.
    • Review renewal or FlexPay terms.
    • Have the pass number or order ID available.

    Some annual pass benefits do not apply to separately ticketed events such as Halloween Horror Nights or other special-event nights.

    Universal Studios Hollywood Lost and Found

    Universal Studios Hollywood uses Boomerang, a third-party provider, for Lost and Found.

    What To Include in a Lost Item Claim

    • Item type
    • Brand, color and size
    • Unique identifying details
    • Approximate time and place lost
    • Attraction, restaurant, store or restroom last visited
    • Photos of the item when available
    • Contact information
    • Visit date
    • Ticket or order information when relevant

    Do not include unnecessary private information. If the lost item is a wallet, phone, passport, ID or payment card, also take steps to protect the account or document with the issuing company.

    Accessibility, Disability Accommodations and IAC

    Universal Studios Hollywood provides accessibility information for guests with hearing disabilities, vision impairments, cognitive disabilities, wheelchair use, prosthetics, oxygen tanks, service animals and other needs.

    Guests requesting attraction queue accommodations may need to register for an IBCCES Individual Accessibility Card, also called an IAC, within 30 days of the visit and at least 48 hours before the visit. Universal Studios Hollywood does not issue the IAC; IBCCES issues the card.

    An approved IAC does not guarantee a specific accommodation. Universal’s accessibility team determines the appropriate queue accommodation based on the guest’s needs.

    Sign Language, Captioning and Hearing Accessibility

    Universal Studios Hollywood says American Sign Language interpreting services can be made available at no charge with one week’s notice. Guests may contact Guest Relations through the website or call 1-800-864-8377.

    Captioning, assistive listening devices, amplified handsets and video remote interpreting may be available in designated areas or attractions. Ask Guest Relations or a Team Member for the current availability on the day of the visit.

    Parking and Transportation Questions

    Parking questions can involve general parking, preferred parking, front-gate parking, CityWalk parking, movie parking, electric-vehicle charging, ADA parking, rideshare pickup, shuttle access and payment issues.

    Before Contacting Universal About Parking

    • Save the parking receipt.
    • Record the date and time.
    • Identify the garage or parking area.
    • Check whether the charge was for theme park parking, CityWalk parking or movie parking.
    • Photograph signage when there is a dispute.
    • Ask a parking attendant or Guest Relations before leaving when possible.

    Parking prices, discounts and rules may change. Check the current parking page before visiting.

    Universal Studios Hollywood App and Account Problems

    The Universal Studios Hollywood app can help guests view park maps, wait times, tickets, food ordering and in-park information.

    App Troubleshooting

    • Update the app.
    • Restart the phone.
    • Check the internet connection.
    • Sign out and sign back in.
    • Try another browser for ticket access.
    • Confirm the ticket is linked to the correct account.
    • Take screenshots of error messages.
    • Contact Universal if tickets or orders are missing.

    Do not rely only on the app if an important ticket issue appears before travel. Download or print confirmations when possible.

    Vacation Package Support

    Universal Studios Hollywood vacation packages use a separate support route from ordinary park tickets.

    Vacation package rules can include hotel, ticket, travel-protection, cancellation, refund and change terms that differ from a ticket-only purchase. Have the reservation number, traveler names, arrival date and package details ready before calling.

    Halloween Horror Nights and Special Event Help

    Halloween Horror Nights, Universal Fan Fest Nights, VIP tours, private events and other special events may use separate ticket rules, dates, hours, age guidance, entry rules and refund terms.

    Before Contacting Support About a Special Event

    • Confirm the event date.
    • Confirm whether the ticket is for daytime admission or a separately ticketed event.
    • Check event hours.
    • Review the ticket type.
    • Check age guidance and costume rules.
    • Save the order number and confirmation email.
    • Call Tickets or Special Events depending on the issue.

    A daytime theme park ticket may not include admission to a separately ticketed nighttime event.

    Group Sales, Youth Programs and Special Events

    Universal Studios Hollywood’s ticket FAQ currently says group ticket questions are handled Monday through Friday, 9:00 a.m.–5:00 p.m. Pacific Time.

    Groups, schools, youth programs, corporate events, private parties and large visits may have different booking requirements, cancellation rules and payment deadlines than ordinary single-day guests.

    Merchandise, Dining and CityWalk Complaints

    Guest-service issues may involve in-park merchandise, Universal CityWalk, restaurants, food allergies, mobile food orders, retail purchases, damaged souvenirs, missing receipts or a poor service experience.

    Before Filing a Complaint

    • Keep the receipt.
    • Record the store, restaurant or kiosk name.
    • Record the date and approximate time.
    • Photograph damaged items or incorrect food orders.
    • Ask for a manager while still at the location when possible.
    • Contact Universal after the visit using the “My Previous Visit” topic.

    Food-allergy, dietary and medical questions should be handled before ordering or visiting when possible. For emergencies inside the park, contact a Team Member immediately.

    How To Escalate a Universal Studios Hollywood Complaint

    1. Start with the correct department. Use General Information, Tickets, FlexPay, Lost and Found, Accessibility, Group Sales or Special Events depending on the issue.
    2. Use the contact form. Select the topic closest to the problem, such as ticket inquiry, previous visit, lost and found, VIP Experience or group sales.
    3. Keep documentation. Save ticket confirmations, receipts, emails, app screenshots, parking receipts and photos.
    4. Request a case number. Record the date, time, representative and promised action.
    5. Contact the seller when tickets were purchased elsewhere. Partner and third-party ticket issues may need to be resolved with the seller.
    6. Ask for supervisor review. Clearly explain the issue and requested resolution.
    7. Follow up using the same case. Avoid restarting the complaint without referencing prior contact.
    8. Contact the payment provider when appropriate. Use this for unauthorized charges or unresolved completed billing disputes after contacting Universal.

    Clearly state the requested resolution, such as correcting a ticket, reissuing a confirmation, reviewing a refund exception, changing a visit date, locating a lost item, reviewing a parking charge, canceling FlexPay auto-renewal or documenting a poor guest experience.

    Universal Studios Hollywood Customer Reviews and Complaint Sentiment

    At the time this page was updated, the CustomerServiceNumbers.com rating module displayed Universal Studios Hollywood with a rating of 0 out of 5 stars based on zero reviews.

    Because no reviews have been submitted on this page, there is not yet enough CustomerServiceNumbers.com feedback to identify complaint patterns or measure Universal Studios Hollywood’s current customer-service performance for tickets, refunds, parking, lost and found, accessibility, ride closures, app problems, FlexPay, or guest relations.

    The previous article included broad statements that guests often praise the rides, immersive experiences and staff, while some complain about wait times, ticket prices and customer-service responses. Those topics may matter to visitors, but they were not supported by reviews submitted on this page, so this update separates general guest-help topics from CSN review sentiment.

    What To Include in a Universal Studios Hollywood Review

    • The date of the visit
    • Whether the issue involved tickets, parking, FlexPay, lost and found, accessibility, app support or a guest-service complaint
    • The support route used
    • Whether Universal opened a case
    • Whether the issue was resolved before, during or after the visit
    • Whether a refund, date change, replacement ticket, credit or other resolution was offered
    • How long it took to receive a response
    • Whether the issue was ultimately resolved

    Do not publish ticket barcodes, QR codes, order numbers, payment-card information, private medical details, disability documents, children’s information, home addresses or other sensitive details.

    What To Expect When Contacting Universal Studios Hollywood

    • The representative may ask for a ticket or order number.
    • Tickets purchased from partners may require the partner support route.
    • Unauthorized or counterfeit tickets may be denied at the gate.
    • Refunds are not guaranteed and depend on the purchase terms.
    • FlexPay cancellation must be handled before the renewal or payment deadline.
    • Lost and Found is handled through a third-party provider.
    • Accessibility queue accommodations may require IBCCES IAC registration.
    • Park hours, rides and shows can change without notice.
    • Special events may require separate admission.
    • Universal Orlando and Universal Studios Hollywood use different support routes.

    Universal Studios Hollywood Frequently Asked Questions

    What is the Universal Studios Hollywood customer-service number?

    The general information number is 1-800-864-8377, also written as 1-800-UNIVERSAL.

    What is the Universal Studios Hollywood ticket-support number?

    For tickets purchased through Universal Studios Hollywood, call 1-866-258-6546.

    What is the Universal Studios Hollywood FlexPay number?

    For FlexPay annual pass billing or cancellation help, call 1-866-254-8275.

    What is the Universal Studios Hollywood group sales number?

    Group Sales can be reached at 1-800-959-9688.

    What is the Universal Studios Hollywood special-events number?

    Special Events can be reached at 1-818-622-1548.

    Where is Universal Studios Hollywood located?

    Universal Studios Hollywood is located at 100 Universal City Plaza, Universal City, California 91608.

    Can I use the Universal Orlando customer-service number for Hollywood?

    No. Universal Orlando Resort and Universal Studios Hollywood are separate destinations with different support routes. Use Hollywood numbers for Hollywood tickets and guest issues.

    How do I contact Lost and Found?

    Use the Lost and Found topic on Universal Studios Hollywood’s contact page. Lost and Found is handled by Boomerang, a third-party provider.

    Does Universal Studios Hollywood refund tickets?

    Refunds depend on the ticket, package, seller and purchase terms. Some attraction ticket purchases are described as non-refundable. Contact the Tickets department or the original seller with the order number.

    Can I change the date of a Universal Studios Hollywood ticket?

    Date-change options depend on the ticket type, availability, price difference and purchase channel. Contact the Tickets department or the seller shown on the confirmation.

    What if my Universal Studios Hollywood ticket was bought from a reseller?

    Universal recommends purchasing directly or through authorized partners. Invalid, duplicate or counterfeit tickets may be denied admission without compensation.

    How do I cancel Universal Studios Hollywood FlexPay?

    Use the FlexPay cancellation information, sign in to the FlexPay account or call 1-866-254-8275. Universal says changes must be made at least 24 hours before the payment or renewal date.

    How do I request an accessibility accommodation?

    Review Universal Studios Hollywood’s accessibility information. Queue accommodations may require IBCCES IAC registration within 30 days of the visit and at least 48 hours before the visit.

    What is the Universal Studios Hollywood accessibility number?

    The Universal Destinations & Experiences Guest Accessibility team can be reached at 1-407-817-8349.

    How do I contact Universal Studios Hollywood vacation packages?

    Call Universal Studios Hollywood vacation package support at 1-800-644-4679.

    Related Theme Park Customer Service Pages

    Related Consumer Resources

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate company-support information and share customer-service experiences since 2004. We independently organize verified contact routes, common ticket and billing problems, complaint information and practical escalation steps.

    Our goal is not simply to publish one phone number. For Universal Studios Hollywood, guests may need separate support routes for tickets, FlexPay, annual passes, lost and found, accessibility, parking, vacation packages, special events, group sales, merchandise, dining, app support and complaints after a park visit.

    Reviews may be moderated for spam, profanity, scams and personally identifiable information while preserving the reviewer’s original meaning.

    Share Your Universal Studios Hollywood Customer Service Experience

    Have you contacted Universal Studios Hollywood about tickets, refunds, date changes, FlexPay, parking, lost and found, accessibility, the app, a ride closure, Halloween Horror Nights, vacation packages or a guest-service complaint?

    Leave a rating and review below. Include the issue type, visit date, support route used, whether Universal opened a case, how long assistance took and whether the problem was resolved.

    Do not publish ticket barcodes, QR codes, full order numbers, payment-card information, private medical details, disability documentation, children’s information, home addresses or other sensitive information.

    Disclaimer: CustomerServiceNumbers.com is an independent consumer website and is not affiliated with Universal Studios Hollywood, Universal Destinations & Experiences, Universal Orlando Resort, NBCUniversal, Comcast, Boomerang, IBCCES, Universal CityWalk or any ticket reseller. Universal Studios Hollywood does not provide customer support through this website. Contact Universal Studios Hollywood, the original ticket seller, FlexPay, Boomerang, IBCCES or the appropriate payment provider directly.

  • IHG UK Customer Service Number, Reservations and Reviews

    IHG UK customer service can help with hotel reservations, cancellations, IHG One Rewards accounts, missing points, Reward Nights, billing concerns and unresolved stay complaints. IHG Hotels & Resorts operates brands including Holiday Inn, Holiday Inn Express, InterContinental, Crowne Plaza, Kimpton, Hotel Indigo, Staybridge Suites and voco.

    IHG UK Customer Service Phone Numbers and Support

    IHG does not publish one universal customer-service schedule covering every UK reservation, rewards, chat, hotel and complaint route. Availability and possible call charges can vary, so check the official contact page before calling.

    IHG UK Reservation Numbers by Hotel Brand

    Check IHG’s official contact page before calling because brand numbers, availability and telephone charges can change.

    Best IHG Support Route by Issue

    • New hotel booking: Use IHG.com, the IHG One Rewards app or the UK reservation number.
    • Existing reservation: Use Manage Your Stay with the confirmation number and guest’s surname.
    • Upcoming cancellation or date change: Review the exact cancellation deadline and rate rules before making changes.
    • Hotel bill or incorrect room charge: Contact the hotel directly first because the property is responsible for guest billing.
    • Room cleanliness or service concern during a stay: Contact the front desk or duty manager while still at the hotel when possible.
    • Unresolved hotel complaint: Contact hotel management, then submit the IHG Issues Form if additional help is needed.
    • Missing IHG One Rewards points: Allow the normal posting period, then submit the missing-points form.
    • Reward Night or Points & Cash booking: Review the reservation’s cancellation terms and contact IHG One Rewards support.
    • Third-party booking: Contact the booking website or travel agency first for changes, cancellations and refunds it controls.
    • Immediate safety or security problem: Contact hotel staff, local emergency services or the appropriate local authority rather than waiting for an online complaint response.

    Information to Have Before Contacting IHG

    • Reservation confirmation number
    • Guest name exactly as shown on the booking
    • Hotel name, city and country
    • Check-in and checkout dates
    • IHG One Rewards membership number, if applicable
    • Booking channel, such as IHG.com, the hotel or a third-party website
    • Rate type and cancellation deadline
    • Hotel invoice or final bill
    • Dates, amounts and descriptions of disputed charges
    • Photos or documentation supporting a room or service complaint
    • Names or titles of hotel employees or managers already contacted
    • Previous IHG case or complaint number

    Managing, Changing or Cancelling an IHG Reservation

    Use IHG’s Manage Your Stay page to locate an eligible reservation. You will generally need the confirmation number and the surname used for the booking.

    Before cancelling, review whether the reservation is flexible, prepaid, Advance Saver, non-refundable, a Reward Night or a Points & Cash booking. Cancellation deadlines and charges can differ by hotel, rate and arrival date.

    Save a screenshot or confirmation email after changing or cancelling a reservation. If the booking does not update correctly, contact the hotel and IHG promptly and keep a record of when the request was made.

    IHG Billing, Refund and Deposit Complaints

    IHG states that individual hotels are responsible for guest billing. Start by contacting the hotel’s front desk, accounts department or management team and request an itemised invoice.

    Compare the final bill with the reservation confirmation and check:

    • Room rate and number of nights
    • Taxes and local fees
    • Food, parking, minibar and other incidental charges
    • Deposits or card pre-authorisations
    • Early departure, late cancellation or no-show charges
    • Duplicate charges
    • Refunds, credits or compensation promised by the hotel

    A pending card authorisation may differ from the final hotel charge. Ask the hotel whether an amount is a temporary hold or a completed transaction. Your bank or card issuer may require additional time to release a pending authorisation after checkout.

    If the hotel does not resolve a billing issue, submit the IHG Customer Care Issues Form with the reservation information, final bill and a concise explanation of the disputed amount.

    IHG Hotel Complaints and Escalation

    For room condition, cleanliness, noise, maintenance, staff conduct, accessibility, security or missing amenity concerns, report the problem to hotel management as soon as possible. Giving the hotel an opportunity to inspect or correct the problem during the stay may lead to a faster resolution.

    If the concern remains unresolved:

    1. Ask for the hotel’s duty manager or general manager.
    2. Request a written response or hotel complaint reference.
    3. Keep photographs, bills, messages and a dated timeline.
    4. Submit the IHG Issues Form after contacting the hotel.
    5. Provide the previous hotel response and state the resolution requested.

    Many IHG-branded hotels are independently owned and operated. The hotel may control staffing, maintenance, billing and on-property service, while IHG Customer Care can review an unresolved complaint involving an IHG brand or qualifying reservation.

    IHG One Rewards and Missing Points Help

    Contact IHG One Rewards UK at 01753 317 107 for account access, missing points, Reward Nights, membership details and account activity.

    IHG advises members to allow approximately five working days after checkout for qualifying stay points to appear. Promotional bonus points may take longer and can require up to six weeks, depending on the offer.

    When requesting missing points, have the hotel name, stay dates, reservation number, final bill and IHG One Rewards number ready. Most rates booked through third-party travel websites do not qualify for points, so check the rate and booking channel before submitting a claim.

    Reward Night and Points & Cash Cancellations

    Reward Night cancellation rules can vary by hotel and reservation. Review the deadline shown on the booking before cancelling.

    When an eligible Reward Night is cancelled within the permitted period, the redeemed points are generally returned to the member’s account. For Points & Cash bookings, points purchased as part of the reservation may be returned as points rather than refunded as cash.

    A hotel may still charge a late-cancellation or no-show fee when the booking is cancelled after the property’s deadline.

    Third-Party Booking Problems

    If the reservation was made through an online travel agency, tour operator, travel adviser, airline package or another third party, that company may control changes, cancellations, refunds and payment details.

    Contact both the booking provider and hotel when necessary. Keep the third-party itinerary number as well as any IHG or hotel confirmation number. Do not assume that a cancellation made through one company automatically updated every connected reservation system.

    Accessibility, Health and Safety Concerns

    Contact the hotel directly before arrival to confirm an accessible room, step-free access, bathroom features, service-animal arrangements, allergy concerns or other essential accommodation. Record the name or department that confirmed the request.

    For an immediate fire, medical, security, gas, electrical or other safety emergency, leave the area when appropriate and contact hotel staff and local emergency services. Do not wait for IHG’s general online complaint process.

    IHG Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows 0 visible IHG reviews on this page. There is not enough CSN review data to identify reliable complaint or customer-service trends.

    Helpful reviews may describe experiences involving reservations, cancellations, refunds, hotel billing, room conditions, staff response, accessibility, hotel management, missing points, Reward Nights and whether IHG or the hotel resolved the issue.

    Privacy, Booking and Scam Warnings

    • Use IHG.com, the official IHG One Rewards app, the hotel’s verified contact details or a known booking provider.
    • Be cautious with fake hotel websites, reservation-change messages, loyalty-point alerts and refund offers.
    • Do not provide passwords, one-time verification codes, complete card numbers or remote access to a device.
    • Verify unexpected payment requests directly with the hotel or booking provider using an independently confirmed number.
    • A legitimate hotel refund should not require gift cards, cryptocurrency or an unrelated person-to-person payment.
    • Do not post reservation numbers, membership numbers, passport details, payment information, room numbers, home addresses or travel dates in a public review.
    • Remove barcodes, addresses and account details from invoices or screenshots before posting them publicly.

    Related Customer Service Numbers Pages

    Related Corporate Office Help

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share company reviews since 2004. We are an independent consumer-help website and are not owned by IHG Hotels & Resorts, InterContinental Hotels Group PLC, IHG One Rewards or any IHG-branded hotel.

    Share Your IHG Customer Service Experience

    Have you contacted IHG or an IHG-branded hotel about a reservation, cancellation, bill, refund, room complaint, missing points, Reward Night or unresolved stay issue? Leave a review below and explain which hotel or support route you used, how long the response took and whether the issue was resolved.

    Comments are moderated. Do not include reservation numbers, IHG One Rewards numbers, payment information, passport details, room numbers, travel dates, phone numbers, email addresses or names of individual hotel employees.

    Last Updated: July 10, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with IHG Hotels & Resorts, InterContinental Hotels Group PLC, IHG One Rewards or any independently owned or operated IHG-branded hotel. IHG does not provide customer support through this website. Contact information is provided to help consumers reach the company or hotel directly, and reviews reflect the experiences and opinions of individual contributors. This page is not legal, travel, financial, payment-dispute, insurance, health or safety advice.

  • Priceline Customer Service, Phone Number, Refunds, Reviews and Complaints

    Priceline is an online travel agency that helps customers book hotels, flights, rental cars, vacation packages, cruises, and travel experiences. Customers may contact Priceline for help with existing reservations, cancellations, itinerary changes, refunds, hotel check-in problems, airline schedule changes, rental car issues, Express Deals, Pricebreaker bookings, billing questions, account access, and unresolved complaints.

    How to Contact Priceline Customer Service

    Priceline Customer Service Hours

    Priceline promotes 24/7 help through its website, app, Help Center, chat, and Penny AI travel assistant. Phone support may depend on the type of booking, itinerary status, phone number used, and whether the customer has an active trip. For the fastest help, sign in to your Priceline account or use Find My Trip before contacting support.

    Best Ways to Get Help from Priceline

    The best way to contact Priceline depends on the issue. For existing reservations, use My Trips or Find My Trip first so Priceline can locate the itinerary. For urgent hotel, flight, or rental car issues during travel, use Priceline support and also contact the hotel, airline, or rental car company directly. For billing or refund problems, save the itinerary, receipt, cancellation terms, and all messages from Priceline and the supplier.

    For Existing Reservations

    Use Priceline My Trips or Find My Trip to view your itinerary, confirmation number, cancellation rules, change options, hotel details, flight information, rental car provider, and support options. Have your Priceline trip number, itinerary number, account email, and phone number ready before calling.

    For Hotel Bookings

    If your hotel does not have your reservation, says the room is unavailable, charges a different rate, or refuses a refund, contact Priceline and the hotel immediately. Ask the hotel for written proof of the issue and keep screenshots of your Priceline confirmation, hotel confirmation, and any charges made by the hotel.

    For Flights

    Flight changes, cancellations, schedule changes, missed flights, baggage issues, denied boarding, and airline credits may involve both Priceline and the airline. Airline rules and fare restrictions usually control what can be changed or refunded. If the airline changes or cancels a flight, save the airline notice and ask Priceline whether the ticket is eligible for refund, credit, rebooking, or airline-managed support.

    For Rental Cars

    Rental car problems may involve Priceline, the rental car company, and the location where the car was picked up. If the rental counter refuses the reservation, charges extra fees, changes the car class, or requires additional insurance or deposits, get the rental company’s explanation in writing and contact Priceline with the reservation details.

    For Express Deals and Pricebreaker Bookings

    Priceline’s discount programs, including Express Deals and Pricebreaker bookings, may hide the exact hotel, rental car supplier, or travel provider until after purchase. These bookings are often more restrictive and may be non-refundable, non-changeable, non-cancelable, and non-transferable unless the checkout page or itinerary says otherwise.

    For Refunds and Cancellations

    Refund and cancellation eligibility depends on the booking type, supplier rules, travel dates, local law, and the terms shown at checkout. If your itinerary says non-refundable, Priceline or the supplier may deny a refund unless a specific exception applies. Always save cancellation confirmations, refund emails, chat transcripts, and screenshots of the rules shown in your itinerary.

    What to Have Ready Before Contacting Priceline

    • Your Priceline trip number or itinerary number
    • The email address and phone number used to book
    • Hotel, airline, rental car company, cruise line, or travel supplier name
    • Travel dates, destination, and traveler names
    • Payment date, amount, and billing descriptor
    • Confirmation emails, cancellation emails, and screenshots of booking terms
    • Hotel or airline confirmation number, if different from the Priceline number
    • Photos, receipts, or written statements from the hotel, airline, or rental car company
    • A clear explanation of the issue and the resolution you are requesting

    Priceline Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows 0 published Priceline reviews and 0 out of 5 stars. There is not enough live CSN review data to summarize customer sentiment for this company yet. If you have contacted Priceline customer service recently, you can help other travelers by leaving a review below about your experience with bookings, cancellations, refunds, hotel problems, flight changes, rental cars, billing issues, or complaint resolution.

    Common Priceline Customer Complaints

    Customers searching for Priceline customer service often need help with:

    • Refunds after cancellation
    • Non-refundable hotel, flight, or rental car bookings
    • Express Deals or Pricebreaker booking restrictions
    • Hotel reservation not found at check-in
    • Hotel charging extra fees or a higher rate
    • Airline schedule changes or canceled flights
    • Rental car counter problems
    • Duplicate charges or unknown charges
    • Difficulty reaching a live agent
    • Confusion over whether Priceline or the supplier controls the refund
    • App, account, or itinerary access problems

    Priceline Refund and Cancellation Tips

    Before canceling or changing a Priceline reservation, read the cancellation rules shown in your itinerary. Some bookings are refundable until a deadline, while others are non-refundable from the moment they are booked. Express Deals, Pricebreaker, certain discounted rates, and supplier-restricted fares may have stricter rules.

    If Priceline says the supplier controls the refund, ask for the supplier’s written position. If the supplier says Priceline controls the refund, ask for that in writing as well. Keeping both sides documented can help if you need to escalate the issue.

    Priceline Hotel Booking Tips

    After booking a hotel through Priceline, call the hotel directly before travel to confirm the reservation, room type, check-in date, cancellation status, resort fees, deposit requirements, parking fees, pet rules, and any accessibility needs. This is especially important for same-day bookings, international travel, special requests, or discount bookings where details may be limited before purchase.

    Priceline Flight Booking Tips

    For flights booked through Priceline, monitor both Priceline and the airline for schedule changes. Add the airline confirmation number to the airline’s website or app when possible. If a flight changes or is canceled, the airline may control rebooking options, while Priceline may still be involved in refunds or credits depending on how the ticket was issued.

    Priceline Rental Car Tips

    Rental car companies may require a driver’s license, credit card, age eligibility, deposit, insurance decision, and matching name on the reservation. Before pickup, confirm the rental company, location, hours, car class, deposit rules, mileage rules, fuel policy, and cancellation terms. If the counter refuses the booking, ask for written documentation before leaving.

    Priceline Billing and Unknown Charge Help

    If you see a Priceline charge you do not recognize, check your Priceline account, email confirmations, family member bookings, hotel deposits, rental car deposits, airline charges, and app-store or travel-card activity. Some travel purchases may show charges from Priceline, the hotel, the airline, the rental company, or another travel supplier.

    If you believe a charge is unauthorized, contact Priceline and the supplier first if possible. If the issue is not resolved, contact your bank, card issuer, PayPal, or payment provider for dispute options. Keep in mind that disputing a legitimate travel booking may affect access to the reservation or future travel credit.

    Priceline Scam and Fake Support Warning

    Be careful with fake Priceline support numbers, travel refund scams, phishing emails, fake itinerary messages, and callers claiming they can unlock a refund for a fee. Do not provide passwords, verification codes, gift card numbers, cryptocurrency, remote device access, or full payment details to unknown callers.

    Use Priceline’s official website, app, Help Center, chat, and account tools. If you receive a suspicious message about a Priceline booking, go directly to Priceline.com rather than clicking links in the message.

    How to Escalate a Priceline Problem

    If your Priceline issue is not resolved after your first contact, take these steps:

    1. Save your itinerary, confirmation emails, receipts, screenshots, cancellation terms, and chat transcripts.
    2. Use Find My Trip or My Trips to confirm the current reservation status.
    3. Contact Priceline and ask whether Priceline, the hotel, airline, rental car company, cruise line, or another supplier controls the change or refund.
    4. Contact the supplier directly and ask for written confirmation of its position.
    5. Ask Priceline for a case number and written confirmation of any refund, credit, cancellation, rebooking, or denial.
    6. If the issue involves a hotel or rental car problem during travel, document the issue immediately with photos, receipts, names, and timestamps.
    7. If the issue involves an airline refund or disability-related airline complaint, review U.S. Department of Transportation complaint options when applicable.
    8. If the issue involves an unauthorized charge and Priceline or the supplier does not resolve it, contact your bank or card issuer for dispute options.

    Related Travel Booking Customer Service Pages

    Related Corporate Office Page

    Other Helpful Consumer Resources

    • CorporateOfficeHeadquarters.com – Find company headquarters and corporate contact information.
    • ChargeOnMyCard.com – Look up confusing travel, hotel, airline, rental car, and booking charges.
    • ThinkItsAScam.com – Research suspicious travel deals, fake booking confirmations, and refund scams.
    • ZeroStars.org – Read and share customer complaints and reviews.
    • CSNDB.com – Find additional customer service contact and support resources.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service information since 2004. Our pages are designed to help customers locate support options, understand common complaints, and share real customer service experiences. We are not affiliated with Priceline, Priceline.com LLC, Booking Holdings, Booking.com, Kayak, Agoda, OpenTable, or any hotel, airline, rental car company, cruise line, or travel supplier, and the information on this page is provided for consumer reference only.

    Share Your Priceline Customer Service Experience

    Have you contacted Priceline customer service recently? Share your experience below. Your review can help other travelers understand how Priceline handles refunds, cancellations, Express Deals, hotel problems, flight changes, rental car issues, billing questions, app support, and complaint resolution.

    Disclaimer: CustomerServiceNumbers.com is not affiliated with Priceline, Priceline.com LLC, Booking Holdings, Booking.com, Kayak, Agoda, OpenTable, or any hotel, airline, rental car company, cruise line, or travel supplier. Contact information may change, and customers should confirm details directly with Priceline when possible. Travel bookings may also be controlled by supplier terms, cancellation rules, airline rules, hotel policies, rental car terms, and booking conditions shown at checkout.

  • Travelzoo Customer Service, Voucher Refunds, Complaints and Reviews

    Travelzoo customer service issues often involve voucher refunds, hotel booking cancellations, partner or merchant restrictions, expired vouchers, membership billing, auto-renewal cancellation, account login problems, promo codes, app access, mobile vouchers, payment questions, and deal availability. Because Travelzoo offers both direct hotel bookings and vouchers that may need to be redeemed with a hotel, restaurant, spa, activity provider, cruise company, or other travel partner, the right support route depends on how the deal was purchased and who controls the reservation.

    Start Here: Best Travelzoo Support Path

    Use the route below before submitting a general complaint. Travelzoo may be able to help with Member Services, hotel bookings, vouchers, membership billing, account access, and deal questions, but some issues must be handled directly with the merchant, hotel, airline, cruise line, restaurant, spa, or activity provider.

    • Voucher refund: Check My Account first and review the refund or cancellation policy on the voucher.
    • Hotel booking cancellation: Review the cancellation policy in My Account before canceling. Some rates may have fees or restrictions.
    • Hotel post-checkout charge: Contact the hotel directly if the charge came from the hotel after your stay.
    • Merchant or partner booking issue: Contact the merchant listed on the deal page or voucher first, especially for restaurant, spa, activity, or event reservations.
    • Membership billing or auto-renewal: Sign in to My Account or contact Travelzoo Member Services.
    • Expired voucher: Review the voucher terms. The promotional value may expire, but the amount paid may still be usable with the merchant under applicable law.
    • App or mobile voucher problem: Sign in to the same Travelzoo account used to buy the deal and check My Purchases or My Vouchers.
    • Promo code issue: Confirm that the code applies to Travelzoo voucher purchases and not a direct merchant or third-party booking.
    • Unknown card charge: Check Travelzoo, hotel, merchant, PayPal, Stripe, and partner booking records before disputing the charge.

    How to Contact Travelzoo Customer Service

    Travelzoo’s official support pages list Member Services by phone and email. For the best results, sign in to your Travelzoo account before contacting support so Member Services can review your vouchers, hotel bookings, membership status, account details, and payment history.

    Use the Member Services phone number or email for customer support. Use Investor Relations only for investor, shareholder, or public-company matters. Do not send customer refund requests, voucher disputes, membership cancellation requests, or personal travel details to investor relations unless Travelzoo specifically instructs you to do so.

    Information To Have Ready Before Contacting Travelzoo

    Before calling or emailing Travelzoo customer service, gather the details that help Member Services identify the purchase, reservation, membership, or account issue.

    • Travelzoo account email address
    • Voucher number, order number, booking number, or confirmation number
    • Hotel, merchant, restaurant, spa, cruise line, airline, or activity provider name
    • Travel dates, reservation dates, purchase date, and cancellation date if applicable
    • Deal title, destination, city, or offer page information
    • Amount paid and payment method, with private payment details hidden
    • Refund policy, cancellation policy, or voucher terms from the deal page
    • Screenshot of any error message, sold-out notice, promo code issue, or account problem
    • Merchant response if you already contacted the hotel, restaurant, spa, or activity provider
    • The resolution you want, such as refund, cancellation, booking correction, voucher help, account update, membership cancellation, auto-renewal fix, or written follow-up

    Travelzoo Voucher Refunds and Merchant Reservations

    Travelzoo vouchers may be used for hotels, restaurants, spas, activities, entertainment, and local experiences. Always read the deal page, voucher terms, expiration date, refund policy, blackout dates, taxes, fees, booking instructions, age restrictions, occupancy rules, and merchant contact information before purchasing.

    For spa, restaurant, or activity vouchers, Travelzoo generally expects customers to book directly with the merchant using the instructions on the voucher. If you need to cancel or change the reservation, contact the merchant first. A voucher refund may be available in My Account if you are eligible under the cancellation policy and do not have an active reservation.

    If the voucher is expired, you may no longer be able to redeem the promotional value. However, the amount you paid may still be usable with the merchant under applicable law. Keep your voucher and purchase confirmation even after the promotional expiration date.

    Hotel Bookings, Cancellations, and Extra Charges

    For hotel bookings made through Travelzoo, review the cancellation policy before canceling. Some bookings can be canceled online through My Account, but cancellation fees or restrictions may apply. If you cancel an eligible prepaid reservation, refunds may take time to appear on your card after processing.

    If you have a problem during your hotel stay, contact the hotel front desk or manager immediately so the property has a chance to correct the issue. If the issue remains unresolved, contact Travelzoo Member Services with the hotel name, travel dates, reservation number, receipt, photos if relevant, and the result you requested from the hotel.

    If your complaint involves hotel charges after checkout, such as resort fees, parking, minibar charges, incidentals, taxes, or property fees, contact the hotel directly first because the hotel may have processed those charges separately.

    Travelzoo Membership, Auto-Renewal, and Account Help

    Travelzoo offers a paid membership that gives members access to Club Offers and benefits. If your issue involves membership billing, trial membership, auto-renewal, cancellation, refund eligibility, account email changes, password resets, or sign-in problems, use My Account or contact Member Services.

    If you want to stop future membership billing, cancel auto-renewal in My Account or contact Member Services before the renewal date. Keep screenshots or confirmation emails showing that auto-renewal was canceled. If you request a refund, note the date you joined, the membership plan, the charge amount, and whether you are within any stated refund window.

    Travelzoo App, Mobile Vouchers, and My Purchases

    The Travelzoo app can be used to browse deals, buy eligible offers, view vouchers, redeem mobile vouchers, and find local deals. If a voucher is missing in the app, sign in with the same account email used for the purchase and check My Purchases or My Vouchers on both the app and website.

    For app problems, include your device type, app version if known, account email, purchase date, voucher name, screenshot of the issue, and whether the problem also appears on the Travelzoo website. Do not post app screenshots publicly if they show your account email, voucher number, travel dates, payment information, or reservation details.

    Promo Codes, Discounts, and Payment Issues

    Travelzoo promo codes may have restrictions. Some codes may apply only to voucher purchases, not to direct hotel bookings, partner websites, existing purchases, or third-party reservations. If a promo code does not work, check the offer terms, eligible purchase type, expiration date, minimum spend, and whether the code must be entered before checkout.

    For payment problems, Travelzoo’s voucher FAQ says it accepts major cards and PayPal for voucher purchases. If your card was charged but the voucher or booking does not appear, check your email, My Account, PayPal, card statement, and duplicate Travelzoo accounts. Contact Member Services before filing a dispute if the charge is recognizable and you need help locating the purchase.

    Partner, Merchant, Airline, Cruise, and Third-Party Deal Issues

    Some Travelzoo deals send customers to a partner, merchant, airline, cruise company, hotel, tour operator, or travel provider to complete the booking. In those cases, the partner may control the reservation, cancellation, schedule change, availability, refund, taxes, fees, upgrades, travel documents, and service issue.

    If a partner says the deal is unavailable, sold out, or not valid for your dates, gather screenshots and contact the merchant first. If the merchant cannot resolve the issue, contact Travelzoo Member Services and ask whether Travelzoo can advocate on your behalf.

    Privacy and Public Review Cleanup Tips

    CustomerServiceNumbers.com allows customers to share Travelzoo reviews, but public comments should not include private travel, payment, account, medical, child-related, or identity information. Travel complaints often involve sensitive details, so keep your review clear but private.

    Do not post receipts, order numbers, voucher numbers, booking numbers, confirmation numbers, payment details, gift card numbers or PINs, account screenshots, login emails, passwords, phone numbers, home addresses, delivery details, trip dates, hotel room numbers, passport details, visa information, loyalty account numbers, medical or allergy details, children’s names, or children’s photos. If your complaint involves family travel, medical needs, accessibility, allergies, minors, passports, or travel documents, share sensitive details only through official support routes when necessary.

    Scams, Fake Travelzoo Phone Numbers, and Travel Deal Safety

    Be careful with fake Travelzoo customer service numbers, fake voucher refund sites, fake travel deal pages, fake hotel confirmation emails, phishing texts, lookalike booking sites, social media giveaway scams, and “too good to be true” travel offers. A legitimate support process should not ask for your password, full card number, gift card PIN, one-time verification code, remote access to your device, wire transfer, crypto payment, or payment through a gift card or cash transfer app.

    Before buying a travel deal, read the fine print carefully. Check travel dates, blackout dates, departure cities, taxes, resort fees, airline baggage fees, cancellation rules, booking deadlines, merchant contact details, and whether the purchase is a voucher or a direct reservation.

    If you see an unfamiliar Travelzoo, hotel, merchant, PayPal, Stripe, travel agency, or booking charge on your card, check your Travelzoo account, email receipts, PayPal activity, hotel booking records, merchant confirmations, and family member purchases. If you still do not recognize the charge, contact your bank or card issuer promptly and consider using ChargeOnMyCard.com to research unknown card charges.

    Travelzoo Reviews on CustomerServiceNumbers.com

    At the time of this update, the Travelzoo listing on CustomerServiceNumbers.com showed 0 reviews and a 0 out of 5 star rating. Because there are no current CSN reviews for this listing yet, this page should not claim that CSN reviewers commonly praise or complain about specific Travelzoo issues.

    If you have contacted Travelzoo about a voucher refund, hotel booking, merchant restriction, membership cancellation, auto-renewal charge, promo code, app problem, expired voucher, account access issue, partner booking problem, or customer service experience, you can leave a review below. Helpful reviews mention the issue type, support route used, whether the merchant or Travelzoo handled the matter, and whether the issue was resolved.

    How To Escalate a Travelzoo Complaint

    If your Travelzoo issue is not resolved, start by confirming who controls the booking. If it is a Travelzoo voucher or membership issue, contact Travelzoo Member Services. If it is a merchant reservation, contact the merchant first. If it is a direct hotel or travel partner booking, contact that provider and then follow up with Travelzoo if the deal was promoted through Travelzoo.

    For a stronger escalation, write a short timeline that includes the purchase date, deal title, voucher or booking number, merchant name, support contacts, promised refund or cancellation terms, and the resolution you want. Keep copies of screenshots, emails, policies, receipts, and chat records.

    For serious travel fraud, phishing, unauthorized charges, or identity-related concerns, contact your bank or card issuer promptly. For unresolved travel-service complaints, you may also consider appropriate consumer protection, travel insurance, credit card dispute, or government complaint routes depending on the issue and country involved.

    Frequently Asked Questions About Travelzoo Customer Service

    What is the Travelzoo customer service phone number?

    Travelzoo Member Services can be reached at 1-877-665-0000.

    What are Travelzoo customer service hours?

    Travelzoo lists Member Services hours as Monday through Friday from 9 AM to 6 PM ET and Saturday through Sunday from 12 PM to 5 PM ET.

    How do I email Travelzoo customer service?

    Travelzoo’s hotel booking FAQ lists service_us@travelzoo.com for Member Services. You can also use the Email Us option from the official Travelzoo Help & FAQ pages.

    How do I get a Travelzoo voucher refund?

    Sign in to My Account and review the voucher refund policy. A refund may be available if you are eligible under the cancellation policy and do not have an active reservation. If the voucher shows “Reservation Made,” contact the merchant to cancel the reservation first, then contact Travelzoo if the status still needs help.

    Can I get a refund for an expired Travelzoo voucher?

    Travelzoo says no refunds are issued for expired vouchers. However, the amount you paid may still be usable with the merchant under applicable law, even after the promotional value expires.

    Who handles problems with a Travelzoo merchant deal?

    Contact the merchant listed on the deal page or voucher first. If the merchant cannot resolve the issue, contact Travelzoo Member Services and provide the voucher, merchant response, and deal details.

    How do I cancel a Travelzoo membership?

    Sign in to My Account and cancel auto-renewal, or contact Travelzoo Member Services. Keep a screenshot or confirmation email showing the cancellation.

    Does Travelzoo charge a membership fee?

    Travelzoo’s membership FAQ lists an annual membership fee. Check Travelzoo directly for the current amount, trial terms, renewal rules, and refund policy before signing up.

    Where is Travelzoo corporate office?

    Travelzoo’s official investor pages list Travelzoo at 590 Madison Avenue, 35th Floor, New York, NY 10022.

    Is Travelzoo owned by another company?

    Travelzoo operates as a public company with its own investor relations site. No separate parent company was identified in the official sources reviewed for this update.

    Related Travelzoo and Travel Customer Service Resources

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service contact information, complaint routes, support options, and company reviews since 2004. We review official company pages, support centers, phone numbers, contact forms, policy pages, public company information, and reader-submitted experiences to help people choose the best route for their issue.

    Share Your Travelzoo Customer Service Experience

    Have you contacted Travelzoo about a voucher refund, hotel booking, merchant restriction, expired voucher, membership cancellation, auto-renewal charge, app issue, account login problem, promo code, payment dispute, or partner booking problem? Share your review below and explain which support route you used and whether the issue was resolved.

    Please do not post private information such as receipts, voucher numbers, booking numbers, confirmation numbers, payment card details, account screenshots, phone numbers, email addresses, home addresses, trip dates, hotel room numbers, passport details, visa details, loyalty account numbers, medical or allergy details, children’s names, or children’s photos.

    Page Update Note

    This Travelzoo customer service page was updated on June 30, 2026 to reflect current Member Services phone support, official support hours, service_us@travelzoo.com, voucher and hotel booking help, membership cancellation guidance, app and mobile voucher issues, the updated 35th-floor corporate/investor address, privacy cleanup guidance, live CSN review status, and related travel customer service resources.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Travelzoo, Travelzoo Inc., any Travelzoo merchant, hotel, airline, cruise line, spa, restaurant, activity provider, payment processor, travel partner, app provider, or related company. This page is for informational purposes only and is designed to help consumers find customer service routes, complaint options, reviews, and support resources.

    Contact details, customer service hours, phone numbers, email addresses, corporate addresses, membership terms, voucher rules, refund policies, hotel cancellation policies, merchant restrictions, app features, payment methods, travel partner rules, and company policies can change. Always verify important information with the official Travelzoo website, Member Services, your Travelzoo account, voucher, hotel, merchant, travel partner, payment provider, or receipt before sending private information or making decisions.

  • FlixBus Customer Service Phone Number, Refunds, Reviews and Complaints

    Contact FlixBus customer service for help with reservations, trip changes, cancellations, refunds, vouchers, delays, service alerts, luggage, lost items, accessibility requests, payment issues, and customer reviews. FlixBus and Greyhound are both part of the Flix network in North America, so some trips may involve FlixBus, Greyhound, or a partner operating carrier.

    FlixBus Customer Service Phone Number and Support

    Best Reasons to Contact FlixBus Support

    • Ask about a FlixBus reservation or missing booking confirmation
    • Change or cancel a trip through Manage My Booking
    • Request help with a refund, voucher, or cancellation issue
    • Check delays, service alerts, stop changes, or schedule changes
    • Report lost luggage, damaged luggage, or a lost item
    • Ask about baggage allowance, extra luggage, bulky baggage, or seat reservations
    • Request accessibility assistance, wheelchair travel help, or service-animal support
    • Ask about trips operated by Greyhound, FlixBus, or a partner carrier

    FlixBus Refunds, Cancellations, and Trip Changes

    FlixBus customers should start with Manage My Booking for trip changes, cancellations, seat changes, luggage changes, and travel documents. Cancellation fees may apply depending on the timing and policy for the ticket. If FlixBus cancels a ride or is responsible for a significant delay, Manage My Booking may offer options such as rescheduling or refund processing depending on the market and conditions.

    Before contacting support, have your booking number, passenger name, email address used at booking, travel date, departure city, arrival city, payment confirmation, screenshots, and any service-alert messages ready.

    FlixBus Luggage and Lost Item Help

    FlixBus recommends labeling baggage and keeping valuables such as identification, electronics, medication, and travel documents with you. If you lose luggage or another item, use the official lost-item reporting route through the FlixBus Help Center and include the route, travel date, seat area if known, item description, and contact information.

    FlixBus Accessibility Help

    Passengers who need wheelchair, mobility-device, service-animal, or accessibility assistance should use the official accessibility help route. If your trip departs soon, FlixBus says customers should contact customer service at 1-855-626-8585 so the request can be processed in time.

    FlixBus Reviews and Complaints

    CustomerServiceNumbers.com currently shows 0 visible FlixBus reviews. There are no visible customer reviews yet for this listing. If you have contacted FlixBus, you can share your experience with booking, trip changes, cancellations, refunds, vouchers, delays, luggage, lost items, accessibility, service alerts, payment issues, or customer service.

    FlixBus and Greyhound Note

    Greyhound and FlixBus are both part of the Flix network in North America. Some routes may be sold through FlixBus but operated by Greyhound or another partner carrier. Always check your ticket, bus stop, operating carrier, departure time, and service alerts before traveling.

    Privacy and Scam Warning

    Do not post private travel information in a public review. Avoid sharing your booking number, ticket QR code, full itinerary, phone number, email address, payment details, ID information, pickup or drop-off plans, or screenshots that reveal personal information. Be cautious of third-party sites, search ads, or callers claiming they can change or refund a FlixBus ticket for a fee. Use the official FlixBus website, app, and verified support channels whenever possible.

    Related Customer Service Numbers Pages

    Share Your FlixBus Customer Service Experience

    Have you contacted FlixBus about a reservation, refund, cancellation, changed trip, delay, missed bus, voucher, lost item, luggage issue, accessibility request, payment problem, or service alert? Share your review below to help other travelers understand what to expect.

    Comments are moderated for profanity, spam, and personal information. Please keep your review factual and avoid posting ticket numbers, payment details, private travel plans, phone numbers, email addresses, IDs, QR codes, or employee names.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, reviews, ratings, and complaint resources since 2004. This page is independently maintained and is not affiliated with FlixBus, Flix North America, Flix SE, Greyhound, or any FlixBus operating carrier.

    Disclaimer

    CustomerServiceNumbers.com is not associated with FlixBus, Flix North America, Flix SE, or Greyhound. Contact information is provided for informational purposes. For reservation-specific, refund, cancellation, delay, luggage, accessibility, payment, schedule, or travel-safety questions, contact FlixBus directly through its official support channels and check current service alerts before traveling.