JCPenney Customer Service Reviews and Complaints
When considering shopping at JCPenney, it’s helpful to review JCPenney customer service reviews and complaints. Known for its wide range of products including clothing, accessories, home goods, and beauty products, JCPenney has received various feedback from customers regarding their support and service. Reviews often highlight the quality and variety of products, while some complaints focus on issues like shipping delays and customer support responsiveness. Comparing JCPenney with competitors like Macy’s, Kohl’s, Sears, Walmart, and Nordstrom can provide a broader perspective on customer service experiences in the retail industry.
How to Contact JCPenney
To contact JCPenney, you can use the following information:
- Customer Service Phone Number: 1-800-322-1189
- Customer Service Hours: Monday – Friday, 7 AM – 9 PM CT; Saturday – Sunday, 9 AM – 7 PM CT
- Corporate Phone Number: 1-972-431-1000
- Home Office Address: 6501 Legacy Drive, Plano, TX 75024
- Website: www.jcpenney.com
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at JCPenney for your retail needs.
