Before purchasing a vehicle or utilizing services from General Motors (GM), it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. General Motors is a major American automotive manufacturer that produces a wide range of vehicles under various brands, including Chevrolet, GMC, Cadillac, and Buick.
How to Contact GM
You can reach General Motors customer service using the following details:
- Phone Number (Customer Support – General Inquiries): 1-800-462-8782
- Email Support: GM does not offer direct email support; customers are encouraged to use the online contact forms available on their respective brand’s website.
- Chat: Available on the individual brand websites during business hours.
- Customer Service Hours: Support is available Monday to Saturday, 8 AM to 9 PM (ET); Sunday, 11 AM to 7 PM (ET).
- Corporate Address: General Motors Company, 300 Renaissance Center, Detroit, MI 48243, USA
- Website: https://www.gm.com/
GM Customer Support Reviews and Complaints
When considering purchasing a vehicle from GM, it’s helpful to review their customer service feedback. GM competes with other major automotive manufacturers such as Ford, Toyota, Honda, and Stellantis. Customer reviews often highlight the variety and quality of GM’s vehicle lineup, from budget-friendly models like the Chevrolet Spark to luxury vehicles like the Cadillac Escalade. Many customers appreciate GM’s commitment to innovation, particularly in electric vehicles (EVs) like the Chevrolet Bolt EV. However, some complaints focus on issues related to vehicle reliability, the effectiveness of the warranty coverage, and the responsiveness of customer support.
Comparing GM with other automotive manufacturers like Ford, Toyota, Honda, and FCA can help you determine which brand offers the best combination of vehicle quality, innovation, and customer support for your automotive needs.
Customer Service Numbers Disclaimer
At CustomerServiceNumbers.com, we also provide a rating, review, and comment section where you can leave your own review.
Note: This website listing is not associated with General Motors Company. The information and the reviews are a service provided by CustomerServiceNumbers.com.
