Category: Companies Customer Service Information – Reviews

Companies customer service, company phone numbers, addresses, chat links, email, websites and more contact information. Also, reviews, ratings, feedback and complaints regarding the companies customer service performance.

  • Auvio Customer Service: RadioShack Support for Headphones and Speakers

    Auvio product owners may need help locating an instruction manual, identifying a model number, pairing wireless headphones, replacing a charger or cable, finding compatible parts, or determining whether an older speaker or audio accessory can still be repaired. Auvio was a RadioShack audio and electronics-accessory brand, and no separate Auvio customer-service department or dedicated Auvio support number has been verified.

    Current RadioShack customer support may be able to provide general guidance, but assistance for older Auvio products can be limited. Owners should have the complete model or catalog number, the product type, the original retailer, and any available purchase documentation ready before contacting support.

    How to Contact Auvio Customer Service

    Auvio does not currently provide a separately listed customer-service telephone number. The primary available support route is through RadioShack:

    Important: Current RadioShack customer service may not have manuals, schematics, replacement parts, warranty records, or repair information for every older Auvio model. Support availability may depend on when and where the product was purchased.

    Is Auvio Still in Business?

    Auvio was used by RadioShack for headphones, earbuds, speakers, wireless audio systems, cables, adapters, microphones, remote controls, and related electronics accessories. It was not generally operated as a separate company with its own stores or independent customer-service department.

    Auvio does not appear as a current product brand in the RadioShack U.S. catalog reviewed in July 2026. RadioShack continues to sell audio products and electronics accessories, but its current products are generally marketed under the RadioShack name or other listed brands.

    This does not necessarily mean every Auvio product is unusable. Many standard cables, adapters, power supplies, batteries, ear cushions, and audio connectors can sometimes be replaced with compatible third-party parts. Compatibility should always be confirmed using the complete model number and the electrical specifications printed on the product or original power adapter.

    Best Auvio Support Route by Issue

    Auvio Instruction Manual or User Guide

    Start by locating the complete Auvio model or RadioShack catalog number. It may appear on a label underneath the product, inside the battery compartment, on the back of a speaker, along the headband, near the charging port, or on the original packaging.

    Search the full model number together with terms such as “Auvio manual,” “Auvio user guide,” or “RadioShack manual.” Current RadioShack support may have limited documentation for products sold before its current product-information system was established.

    Wireless Headphones Will Not Pair

    For Bluetooth or wireless Auvio headphones:

    1. Charge the headphones fully.
    2. Turn off Bluetooth on previously connected phones, tablets, televisions, or computers.
    3. Place the headphones into pairing mode.
    4. Delete or “forget” the old Auvio connection from the device.
    5. Restart both devices and attempt pairing again.
    6. Check the original manual for a model-specific reset procedure.

    Some older Auvio wireless headphones used a dedicated transmitter rather than standard Bluetooth. Those models may require the original transmitter, power adapter, and audio cable.

    Auvio Speaker Has No Sound

    Confirm that the speaker is receiving power, the correct input is selected, the audio cable is fully connected, and the source device is not muted. Test another cable and another audio source when possible. For wireless models, remove the saved connection and pair the devices again.

    If the speaker powers on but produces distorted, intermittent, or no sound, the problem may involve the battery, power supply, amplifier, speaker driver, input jack, or internal wiring.

    Missing Charger, Power Supply, Cable, or Adapter

    Do not choose a replacement power supply based only on the plug fitting into the device. Confirm all of the following:

    • Output voltage
    • AC or DC output
    • Minimum amperage
    • Connector dimensions
    • Connector polarity

    Using an incompatible adapter can damage the product, battery, charging circuit, or power supply. Bring the product and any specification label to a qualified electronics retailer or repair provider when compatibility is uncertain.

    Battery Will Not Charge or Hold Power

    Rechargeable batteries lose capacity as they age. First test the approved charger, charging cable, outlet, and charging port. If the product works while connected to power but stops immediately after being unplugged, its internal battery may have reached the end of its useful life.

    Internal lithium batteries should only be replaced by someone familiar with safe battery removal, installation, insulation, and disposal.

    Warranty or Defective Product Claim

    Check the original receipt, packaging, warranty document, and retailer information. A warranty claim for an older Auvio product may depend on the warranty terms in effect when the product was purchased. Many older products will now be outside their original warranty periods.

    If the item was purchased from a retailer other than RadioShack, contact that retailer or the protection-plan provider shown on the receipt.

    Current RadioShack Returns Versus Older Auvio Products

    RadioShack currently publishes a 30-day return period for eligible purchases made through its present online store. That policy should not be assumed to cover Auvio products purchased years ago, products bought under previous RadioShack ownership, used products, marketplace purchases, or products purchased from independently operated dealers.

    • Purchased from RadioShack.com recently: Contact current RadioShack support and request return authorization before shipping anything.
    • Purchased from an independent RadioShack dealer: Contact that store directly. Current RadioShack says independently operated stores handle their own purchases and returns.
    • Purchased from Amazon, eBay, Walmart Marketplace, or another seller: Use the seller’s order history, return procedure, marketplace protection program, or payment-dispute process.
    • Purchased used: Contact the seller and review the marketplace’s condition and buyer-protection rules.
    • Purchased many years ago: Repair or compatible replacement parts may be more realistic than a warranty or return claim.

    Information to Gather Before Contacting Support

    Having detailed information may help RadioShack, the original retailer, a repair provider, or a parts seller determine what assistance is possible.

    • Complete Auvio model or catalog number
    • Product type, such as headphones, speaker, transmitter, cable, or remote
    • Serial number, if available
    • Approximate purchase date
    • Name of the store, website, or marketplace seller
    • Receipt or order confirmation
    • Description of the problem
    • Error messages or indicator-light pattern
    • Steps already taken
    • Specifications from the original charger or power supply
    • Photographs of the product and model label for private support communication

    Do not publish serial numbers, receipts, addresses, email addresses, telephone numbers, payment information, or private order details in a public review.

    How to Escalate an Auvio Product Complaint

    1. Contact the original seller using the receipt or online order history.
    2. Explain the problem and provide the complete model number, purchase date, and troubleshooting steps already attempted.
    3. Ask whether the seller can provide a manual, compatible part, return authorization, warranty route, exchange, or repair referral.
    4. If the product was purchased through RadioShack.com under the current store, contact RadioShack by phone, email, chat, or its online form.
    5. Request a case number or written confirmation when opening a current order, return, or defective-item claim.
    6. For a marketplace purchase, use the marketplace resolution center before its filing deadline expires.
    7. For a recent card purchase that was never delivered, materially misrepresented, or not refunded as promised, contact the card issuer and ask about its dispute requirements and deadlines.

    Keep copies of receipts, messages, tracking information, photographs, warranty documents, and case numbers until the matter is resolved.

    Auvio Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently has no published Auvio customer-service reviews. Therefore, there is not enough review information on this page to identify reliable positive or negative customer-service patterns.

    People searching for Auvio support commonly need help identifying an older model, finding a user guide, locating a compatible charger or cable, troubleshooting wireless audio, replacing a battery, or determining whether an old product can still be repaired. These support needs should not be presented as verified customer complaints unless they are described in published customer reviews.

    If you contacted RadioShack, an independent RadioShack dealer, the original retailer, a marketplace seller, or a repair provider about an Auvio product, consider leaving a review below. Mention:

    • The Auvio product and model
    • Where and approximately when it was purchased
    • The problem you experienced
    • Which support route you used
    • Whether support responded
    • Whether the issue was resolved

    Related Audio Customer Service Pages

    Frequently Asked Questions About Auvio Support

    What is the Auvio customer-service phone number?

    No separate Auvio customer-service phone number has been verified. Customers can try current RadioShack customer service at 1-844-447-4225, although support for older Auvio products may be limited.

    Is Auvio a RadioShack brand?

    Yes. Auvio was used by RadioShack for headphones, speakers, wireless audio products, cables, adapters, and other electronics accessories.

    Does RadioShack still sell Auvio products?

    Auvio was not found as a current brand in RadioShack’s U.S. online catalog during this page’s July 2026 review. Current RadioShack audio products are generally marketed under the RadioShack name or other brands shown in its catalog.

    Can RadioShack provide an old Auvio manual?

    Possibly, but RadioShack warns that manuals and schematics for many older legacy products are no longer available. Search using the complete Auvio model or catalog number and contact support to ask whether documentation remains accessible.

    Can I return an old Auvio product to RadioShack?

    Usually not under the current online-store return policy. RadioShack’s current return period applies to eligible recent purchases. An older Auvio purchase is subject to the original seller’s policies and the warranty terms that applied when it was sold.

    Who handles an Auvio product purchased from an independent RadioShack store?

    Contact the independent store directly. RadioShack states that purchases made from independently operated stores must be returned to or handled by that retailer.

    Where can I find Auvio replacement parts?

    Search by the complete model number and the specific part required. Possible sources include electronics-parts retailers, repair shops, used-equipment sellers, and online marketplaces. Verify electrical and physical compatibility before installing a charger, battery, power supply, cable, or internal component.

    What should I do if my Auvio headphones will not connect?

    Charge the headphones, disconnect them from previously paired devices, remove the saved connection from your phone or computer, place the headphones in pairing mode, and try again. Some older Auvio wireless models require a dedicated transmitter and are not standard Bluetooth devices.

    Page Update Note

    This Auvio customer-service page was reviewed and updated in July 2026 to identify Auvio as a legacy RadioShack brand, add RadioShack’s current phone number, email, contact page, chat and help-center routes, clarify limitations involving old manuals and products, distinguish current online purchases from independent-store and legacy purchases, add model and replacement-part guidance, remove unsupported review claims, reflect the current CSN review count, and improve privacy and complaint-escalation guidance.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share their experiences since 2004. CSN is an independent consumer website and is not affiliated with Auvio, RadioShack, Unicomer Group, any independent RadioShack dealer, retailer, marketplace, repair provider, or electronics manufacturer.

    Our goal is to help consumers locate the most appropriate support route, understand current and legacy support limitations, compare customer-service experiences, and share reviews that may help other customers. Contact details, ownership, support availability, warranties, product documentation, return rules, and retailer policies can change. Always verify important information with the official company, original seller, warranty provider, repair service, marketplace, or payment provider.

    Share Your Auvio Customer Service Experience

    Have you contacted RadioShack, an independent dealer, a retailer, marketplace seller, or repair provider about Auvio headphones, speakers, cables, chargers, wireless equipment, or another Auvio product? Share your experience below to help other owners understand which support routes remain useful.

    Privacy reminder: Do not post your address, email address, telephone number, receipt, order number, serial number, payment information, account credentials, tracking number, or photographs containing private information in a public review.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Auvio, RadioShack, Unicomer Group, or any retailer or seller. This page is provided for informational purposes and to document consumer customer-service experiences.

    CustomerServiceNumbers.com does not provide Auvio technical support, process RadioShack returns, supply replacement parts, administer warranties, or repair electronics. Product support, warranty coverage, repairs, refunds, returns, and replacement decisions must be handled by the appropriate company, retailer, seller, warranty provider, repair service, marketplace, or payment provider.

  • Barnes & Noble Customer Service: Orders, Returns, Membership and NOOK Support

    Barnes & Noble customer service can help with online orders, payment updates, shipping, store pickup, returns, refunds, Premium Membership, Rewards, gift cards, NOOK devices, eBooks, audiobooks, account access and customer complaints.

    Call Barnes & Noble at 1-800-843-2665, also written as 1-800-THE-BOOK. Current telephone hours are every day from 9 AM to 9 PM Eastern Time. Barnes & Noble also offers online chat 24 hours a day.

    Barnes & Noble Customer Service Phone Numbers and Contacts

    Telephone support is currently promoted for placing orders, updating payment information and submitting privacy-data requests. For many other issues, Barnes & Noble directs customers to 24-hour chat, the email request form, account tools or the local store.

    The corporate office is not the normal first route for an online order, store return, membership cancellation, NOOK problem, gift-card balance or credit-card account.

    Choose the Correct Barnes & Noble Support Route

    • Place an online order or update an order payment: Call 1-800-843-2665.
    • Track an online order: Use the order-status page or the tracking link in the shipping-confirmation email.
    • Cancel an online order: Open Order History immediately and check whether the Cancel Items option remains available.
    • Store purchase or local-store complaint: Contact the store shown on the receipt or use the official store locator.
    • Buy Online, Pick Up in Store order: Contact the selected store for pickup questions.
    • Return or exchange: Review whether the item was purchased online, in a store, through a gift receipt or from another seller.
    • Premium Membership or Rewards: Call 1-866-238-7323, email membership@bn.com or manage the membership through the BN.com account.
    • Gift-card balance: Call 1-800-295-3029.
    • NOOK device or digital content: Use the NOOK Help Center or Barnes & Noble customer service.
    • Barnes & Noble Mastercard: Contact Barclays at 1-866-896-5547.
    • B&N Press author or publisher question: Use the separate B&N Press Help Center.
    • Magazine subscription: Review the subscription confirmation to identify Barnes & Noble or the third-party fulfillment provider.
    • Unrecognized charge: Check BN.com orders, memberships, NOOK purchases, audiobook subscriptions and household accounts before contacting the bank.
    • Unresolved complaint: Request a customer-service case number, store manager or written escalation.

    Information to Have Before Contacting Barnes & Noble

    For an Online Order

    • Order number
    • Name used on the order
    • Email address used at checkout
    • Billing or shipping ZIP code
    • Order date
    • Book title, ISBN or product name
    • Tracking number
    • Expected delivery date
    • Payment method
    • Gift-card amount used
    • Photographs of damaged or incorrect merchandise
    • Previous case or chat number
    • The refund, replacement or other resolution requested

    For a Store Purchase or Complaint

    • Store location
    • Purchase or visit date
    • Sales receipt
    • Product title or ISBN
    • Register or transaction information
    • Employee or manager already contacted
    • Return or exchange requested
    • Previous store response

    For Membership or Rewards

    • Name on the membership
    • Email connected to the membership
    • Member number
    • Premium Membership start or renewal date
    • Renewal charge amount
    • Whether benefits were used after renewal
    • Missing stamp or reward information
    • Relevant receipts

    Do not publish complete order numbers, membership numbers, gift-card numbers, PINs, tracking numbers, home addresses, account passwords, payment details or private correspondence in a public review.

    How to Contact a Local Barnes & Noble Store

    Store hours, telephone numbers, café services, events and inventory vary by location.

    Use the official store locator to find:

    • Store telephone number
    • Current opening hours
    • Address and directions
    • Author events
    • Children’s events
    • Café availability
    • Pickup services
    • Store features

    Contact the local store for:

    • An in-store purchase
    • A return made at the store
    • A pickup order
    • Local inventory
    • A store employee or manager complaint
    • An event or signing
    • Lost property
    • Accessibility at that location

    The national customer-service team may not have complete information about a local event, store staffing decision or inventory item.

    How to Track a Barnes & Noble Order

    Tracking information is sent when an order ships.

    To track through the BN.com account:

    1. Sign in to the BN.com account.
    2. Open Order History.
    3. Select View Order Details.
    4. Select View Tracking Info.
    5. Review each package separately if the order was divided into multiple shipments.

    Barnes & Noble currently makes approximately 14 months of order history available through the account.

    If the package is delayed:

    1. Review the carrier’s tracking history.
    2. Confirm the delivery address.
    3. Check whether the order was split into several shipments.
    4. Look for a delay or inventory email.
    5. Check with household members, neighbors, a mailroom or package room.
    6. Contact Barnes & Noble if the package is more than one day beyond the estimated delivery date or is marked delivered but cannot be found.

    Delivery estimates are not guaranteed and can change because of inventory, carrier delays, weather, address issues or separate shipment of products.

    Barnes & Noble Order Is Marked Delivered but Missing

    Before filing a complaint:

    • Confirm the shipping address.
    • Check porches, side entrances and nearby doors.
    • Ask household members.
    • Check with a building office, mailroom or package room.
    • Review any carrier delivery photograph.
    • Allow for an early delivery scan when the carrier recommends it.

    Contact Barnes & Noble through chat or the support form if the package remains missing. Have the order and tracking information ready.

    Do not publish delivery photographs showing your home, apartment number, gate code or other security details.

    Can I Cancel a Barnes & Noble Order?

    Barnes & Noble provides only a brief cancellation window because orders begin processing quickly.

    For a physical product ordered through BN.com:

    1. Open Order History.
    2. Select the order.
    3. Look for the Cancel Items button.
    4. Select the eligible item.
    5. Choose the cancellation reason.
    6. Submit the cancellation.
    7. Wait for the confirmation email.

    If the cancellation option is no longer shown, the order has progressed too far and must be handled through the return process after delivery.

    A canceled item cannot be reinstated. A new order must be placed if the customer changes their mind.

    Can I Change the Shipping Address?

    Contact customer service immediately, but order changes are not guaranteed.

    Once processing begins, Barnes & Noble may be unable to change:

    • Street address
    • Recipient
    • Shipping speed
    • Payment method
    • Gift message
    • Items or quantities

    Do not send confidential payment details through an unverified email or social-media account.

    Buy Online, Pick Up in Store Orders

    A Buy Online, Pick Up in Store order cannot be manually canceled by the customer or store after it is placed.

    If the order is not collected within five days:

    • Barnes & Noble cancels it automatically.
    • The payment method used to place the order is not charged.

    Wait for the pickup-ready notice before traveling to the store. An order-confirmation email does not necessarily mean that the product has been located and set aside.

    Bring:

    • Pickup confirmation
    • Valid identification when requested
    • Order information
    • The payment method when needed

    An authorized pickup person may need to be named on the order and present identification.

    Barnes & Noble Return and Refund Policy

    The applicable policy depends on whether the item was purchased through BN.com, in a Barnes & Noble store or from another retailer.

    BN.com Returns

    Eligible merchandise purchased through BN.com can generally be returned within 30 days after delivery.

    Requirements include:

    • The product must remain in its original condition.
    • Shrink-wrapped or sealed merchandise must remain unopened.
    • The packing slip, order-confirmation email or billing-summary email should be provided.
    • Refunds generally return to the original payment method.
    • Original shipping fees are not refunded.
    • The customer normally pays the return-shipping cost.

    An eligible BN.com purchase may be returned to a Barnes & Noble store with the supporting order information and original payment method.

    A return paid through Shop Pay may receive store credit when returned at a store. Textbook returns can also receive store credit.

    Store Returns

    New and unread or unopened merchandise purchased in a Barnes & Noble store can generally be returned within 30 days with the original sales receipt.

    Important rules include:

    • The refund generally returns to the original payment method.
    • Store credit may be issued when the original payment method is unavailable.
    • A gift-receipt return generally receives electronic gift-card credit within 60 days.
    • A store purchase must be returned to a Barnes & Noble store.
    • The return does not have to be made at the original store.
    • Returns after 30 days or without a receipt are generally not accepted.

    Barnes & Noble Return Mailing Address

    Eligible BN.com returns may be mailed to:

    Barnes & Noble
    Returns Department
    ORDER #: Write the applicable order number
    1 Barnes and Noble Way
    Monroe Township, NJ 08831

    Include the packing slip or a printed shipping-confirmation email. Write the order number on the outside of the package when instructed.

    The original packing slip is not a prepaid return label. The customer is generally responsible for return postage, and shipping charges are not refunded.

    Use tracking and keep the shipping receipt until the refund is complete.

    Items Barnes & Noble Does Not Normally Accept for Return

    Current restrictions include:

    • Opened shrink-wrapped or sealed products, unless defective and eligible for same-item exchange
    • Magazines
    • Newspapers
    • Used books
    • Shipping fees
    • eBooks
    • Audiobooks
    • Digital magazines and newspapers
    • Access codes
    • Gift cards
    • Bulk orders of 50 or more copies

    Memberships and subscriptions have separate cancellation and refund rules.

    If digital content has a compatibility or quality problem, contact NOOK support even when it is not returnable.

    Damaged, Defective or Incorrect Barnes & Noble Order

    1. Photograph the shipping package.
    2. Photograph the damaged or incorrect product.
    3. Keep the packing slip.
    4. Compare the ISBN, title, edition, format and quantity with the order.
    5. Do not open sealed merchandise unnecessarily.
    6. Contact Barnes & Noble through chat or the support form.
    7. Ask whether the product should be returned, exchanged or kept pending review.
    8. Request written instructions and a case number.

    For a damaged collectible, signed book or exclusive edition, document the condition before removing protective wrapping.

    How Long Does a Barnes & Noble Refund Take?

    Barnes & Noble states that an eligible refund is processed after the return request or return is accepted, but the bank or payment provider can require additional business days to display it.

    Keep:

    • Store return receipt
    • Return tracking
    • Warehouse delivery confirmation
    • Refund email
    • Original order confirmation
    • Gift card used for the purchase

    Whenever possible, refunds are returned to the original payment method. A refund may instead be issued by electronic gift card, store credit or check depending on the original payment, return route and transaction details.

    Barnes & Noble Premium Membership and Rewards

    Barnes & Noble currently offers:

    • Rewards Membership: A free program with no annual membership fee
    • Premium Membership: A paid annual membership currently priced at $39.99 plus applicable tax

    Premium and Rewards benefits, discounts, free-shipping requirements, stamp rules and promotional offers can change. Review the current terms before enrolling or renewing.

    Keep the same email address connected to:

    • BN.com account
    • Membership
    • Barnes & Noble app
    • Online orders

    Using different email addresses can make it difficult to locate stamps, rewards, receipts and membership status.

    How to Cancel Barnes & Noble Premium Membership Renewal

    To stop automatic renewal while keeping Premium benefits through the end of the current term:

    1. Sign in to the BN.com account linked to the membership.
    2. Open the membership profile.
    3. Select Cancel Premium.
    4. Follow the prompts to turn off automatic renewal.
    5. Save the confirmation email.

    Customers may also submit a membership-cancellation request, call 1-866-238-7323 or contact customer service.

    Turning off automatic renewal allows the current Premium term to continue. At expiration, the membership can convert to a free Rewards Membership, and existing stamps and rewards generally remain available.

    Can I Get a Barnes & Noble Membership Refund?

    Premium Membership fees are generally nonrefundable.

    A full refund may be available when both of these conditions are met:

    • The cancellation request is submitted within 30 days after the new or automatically renewed membership term began.
    • No eligible membership discount or benefit was used during that term.

    Contact customer service to request the refund. Ask for written confirmation that:

    • Automatic renewal was stopped.
    • The current term was canceled when requested.
    • The refund was approved or denied.
    • The expected refund amount and timing were provided.

    Terminating the entire membership immediately can cause accumulated stamps and rewards to expire and does not normally provide a membership-fee refund.

    Missing Barnes & Noble Stamps or Rewards

    Before contacting membership support:

    1. Confirm that the purchase used the correct membership email or account.
    2. Review the receipt.
    3. Check whether the purchase was eligible.
    4. Allow the stated processing period.
    5. Review whether a return removed stamps or adjusted rewards.
    6. Check for duplicate BN.com or membership accounts.
    7. Contact membership support with the receipt information.

    When a purchase is returned, related stamps and rewards can be adjusted. Rewards applied to the returned merchandise may be restored according to current program rules.

    Barnes & Noble Gift-Card Balance and Support

    Call 1-800-295-3029 to check a Barnes & Noble gift-card balance.

    Balances can also be checked:

    • Through the Gift Cards section of a BN.com account
    • At a Barnes & Noble store

    The card number and PIN are normally required.

    Barnes & Noble gift cards currently:

    • Do not expire
    • Do not have dormancy fees
    • Can generally be used at Barnes & Noble stores and BN.com

    Keep the physical gift card or eGift card information after making a purchase. A returned order, canceled order or remaining balance may be credited back to the same card.

    Do not post the gift-card number, PIN or balance screenshot publicly.

    Lost, Stolen or Damaged Barnes & Noble Gift Card

    Contact customer service and have the original purchase receipt available.

    Replacement can depend on whether Barnes & Noble can verify:

    • Original card number
    • Purchase receipt
    • Remaining balance
    • Purchaser information
    • Whether the balance has already been redeemed

    Treat the card number and PIN like cash. Barnes & Noble cannot necessarily restore a balance that was redeemed after the information was shared with a scammer.

    Barnes & Noble NOOK Customer Support

    Use the NOOK Help Center for:

    • NOOK device setup
    • Wi-Fi connection
    • Account registration
    • eBook downloads
    • Missing digital content
    • Software updates
    • Battery or charging problems
    • NOOK app problems
    • Digital magazine access
    • Device returns
    • Warranty exchanges
    • Retired NOOK devices

    Have the device model, serial number, account email, purchase date and error message available.

    Do not publish the device serial number, account password or digital-library details in a public review.

    Barnes & Noble NOOK Return Policy

    An undamaged NOOK purchased through BN.com can generally be returned within 14 days after receipt.

    Return options include:

    • Contacting Barnes & Noble for a return authorization
    • Returning the NOOK to a Barnes & Noble store

    Important restrictions:

    • Obtain the correct authorization and return address before mailing the device.
    • A NOOK mailed to the wrong address may not be refunded or returned.
    • Original shipping fees are not refunded.
    • A NOOK purchased in a Barnes & Noble store must be returned to a store.
    • A NOOK purchased from another retailer must be returned under that seller’s policy.
    • Defective devices may qualify for an exchange under the applicable warranty.

    Back up important information and remove private account data before returning a device.

    Can I Return or Cancel an eBook?

    An eBook purchased through BN.com may have a brief cancellation window while the order still shows an eligible in-process status.

    To check:

    1. Open Order History.
    2. Select View Order Details.
    3. Look for Cancel Item.
    4. Select the eBook and submit the cancellation.

    An eBook purchased directly through a NOOK device cannot normally be canceled or refunded. Digital content is generally nonreturnable.

    Contact NOOK support for:

    • File corruption
    • Compatibility problems
    • Missing content
    • Duplicate purchases
    • Download errors
    • Account-library problems

    Barnes & Noble Audiobook Subscription Cancellation

    A Barnes & Noble Audiobooks subscription should be canceled through the account used to create it.

    Review:

    • Subscription status
    • Next billing date
    • Unused credits
    • Purchased audiobook access
    • Cancellation confirmation

    Cancel before the next billing date when possible. Save the cancellation confirmation and review the payment account after the scheduled renewal date.

    Magazine and Newspaper Subscription Support

    Magazine and newspaper orders can involve different providers.

    Check the confirmation email or billing statement for:

    • Barnes & Noble
    • NOOK digital subscription
    • Blue Dolphin
    • M2 Media Group
    • Another magazine fulfillment provider
    • Apple or Google app-store billing

    A print annual subscription may qualify for credit for unfulfilled issues when canceled. Monthly and digital subscription terms can differ, and some digital subscriptions continue through the paid term without a refund.

    Magazines, newspapers and digital issues already delivered or purchased individually are generally nonreturnable.

    Barnes & Noble Mastercard Customer Service

    The Barnes & Noble Mastercard is issued and serviced by Barclays.

    Call 1-866-896-5547 for:

    • Credit-card statements
    • Payments
    • Interest and fees
    • Account access
    • Credit limits
    • Lost or stolen cards
    • Unauthorized card transactions
    • Credit reporting
    • Card rewards
    • Missing Mastercard promotional gift card

    Contact Barnes & Noble for the underlying merchandise order, store purchase, return or membership issue.

    A Barnes & Noble merchandise refund may take additional time to post to the Barclays account.

    B&N Press Author and Publisher Support

    B&N Press has a separate Help Center for self-publishing questions involving:

    • Account setup
    • Book files
    • Cover files
    • Print proofs
    • Book availability
    • Royalties
    • Tax information
    • Orders for author copies
    • Damaged print-on-demand books

    B&N Press print books are customized products and are not covered by the standard retail return policy. Damaged-order claims may require the order number and photographs.

    Do not use normal retail customer service for a publisher payment, title-distribution or B&N Press production problem unless the Press Help Center instructs you to do so.

    Unfamiliar Barnes & Noble Charge

    An unfamiliar transaction may involve:

    • BN.com merchandise order
    • Local-store purchase
    • Premium Membership renewal
    • NOOK eBook
    • Audiobook purchase or subscription
    • Digital magazine subscription
    • Gift card or eGift card
    • Preorder authorization
    • Purchase by another household member
    • Separate shipment from a larger order
    • Barnes & Noble Mastercard transaction

    Review:

    1. BN.com Order History.
    2. Membership renewal status.
    3. NOOK digital library and order history.
    4. Audiobook subscriptions.
    5. Gift-card purchases.
    6. Household purchases and authorized card users.
    7. Email receipts.

    Contact Barnes & Noble for an explanation. Contact Barclays for a Barnes & Noble Mastercard account transaction. Contact the bank promptly if a completed charge remains unauthorized.

    Barnes & Noble Account or Login Problem

    For an account-access issue:

    • Confirm the email address used for the account.
    • Check spam and junk folders for login or verification messages.
    • Use the official password or sign-in recovery process.
    • Confirm whether a separate NOOK account exists.
    • Avoid creating multiple accounts unless support instructs you to do so.
    • Contact support if Order History, membership or digital content is missing.

    Do not provide a password, one-time verification code or gift-card PIN to an unexpected caller or email sender.

    Barnes & Noble Product Safety and Recalls

    Stop using a product that presents:

    • Fire or overheating
    • Battery swelling
    • Electrical sparking
    • Choking hazard
    • Sharp broken pieces
    • Unsafe toy components
    • Unstable furniture or display products
    • Missing safety warnings

    Check the Barnes & Noble Help Center and U.S. Consumer Product Safety Commission notices.

    For an immediate fire, injury or electrical danger, contact emergency services.

    Fake Barnes & Noble Gift Cards, Jobs and Support Scams

    Be cautious with unexpected calls, texts, emails and social-media messages claiming to involve Barnes & Noble.

    Warning signs include:

    • A demand to purchase Barnes & Noble gift cards to pay a bill, fine or government agency
    • A request for a gift-card number and PIN
    • A fake order or membership-renewal message
    • An unofficial refund link
    • A request for remote access to a computer
    • A request for a one-time login code
    • A fake job offer requiring payment for equipment
    • A fake author or publisher solicitation
    • A website address that imitates Barnes & Noble
    • Pressure to act immediately

    Verify the message through BarnesandNoble.com, the official store locator or 1-800-843-2665.

    Barnes & Noble gift cards should not be used as payment to a government office, utility company, debt collector, technical-support caller or unknown online seller.

    How to Escalate a Barnes & Noble Complaint

    1. Determine whether the issue involves BN.com, a store, membership, NOOK, gift cards, Barclays or B&N Press.
    2. Use the department that controls the transaction.
    3. Provide the order, receipt or membership information privately.
    4. Explain the date, problem and requested resolution.
    5. Ask for a support case or chat reference.
    6. For a store problem, ask for the store manager.
    7. For an online problem, request a customer-service supervisor.
    8. Ask which return, membership, digital-content or payment policy controls the decision.
    9. Request the refund, replacement, credit, cancellation or denial in writing.
    10. Save receipts, tracking records, screenshots and correspondence.
    11. Send a concise written complaint to Barnes & Noble Booksellers, Inc., 33 East 17th Street, New York, NY 10003, when ordinary support does not resolve the issue.
    12. Use the appropriate payment, privacy, consumer-protection or product-safety route when necessary.

    The corporate telephone number is 1-212-633-3300. It should not replace the regular order, store, membership, NOOK, gift-card or Barclays support process.

    A review submitted to CustomerServiceNumbers.com does not contact Barnes & Noble, cancel an order, stop a membership renewal, issue a refund, restore a gift card, access a NOOK account or open a corporate complaint.

    Barnes & Noble Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently has no published Barnes & Noble customer reviews. The current rating is 0.0 out of 5 based on zero reviews.

    There is not enough CSN review data to establish a current positive or negative service trend.

    Future reviews may help readers understand experiences involving:

    • Online orders
    • Payment updates
    • Shipping and delivery
    • Missing or damaged merchandise
    • Store purchases
    • Pickup orders
    • Returns and refunds
    • Premium Membership
    • Rewards and stamps
    • Gift cards
    • NOOK devices
    • eBooks and audiobooks
    • Barnes & Noble Mastercard
    • Complaint escalation

    Because no CSN reviews have been submitted, statements about what Barnes & Noble customers usually praise or complain about would be speculative.

    Frequently Asked Questions About Barnes & Noble Customer Service

    What is the Barnes & Noble customer-service number?

    Call 1-800-843-2665, also written as 1-800-THE-BOOK.

    What are Barnes & Noble customer-service hours?

    Current telephone hours are every day from 9 AM to 9 PM Eastern Time.

    Does Barnes & Noble have 24-hour customer service?

    Barnes & Noble currently offers online chat 24 hours a day. Telephone agents are available during the published daily phone hours.

    What is the international Barnes & Noble number?

    International customers can call 1-201-559-3882.

    How do I email Barnes & Noble?

    Use the official support-request form. Membership questions may also be sent to membership@bn.com.

    How do I track a Barnes & Noble order?

    Use the tracking link in the shipping-confirmation email or open Order History in the BN.com account.

    Can I cancel a Barnes & Noble order?

    A physical online order can be canceled only during the brief period when the Cancel Items option remains available in Order History.

    Can I cancel a Buy Online, Pick Up in Store order?

    No. The customer and store cannot manually cancel it after placement. If it is not collected within five days, Barnes & Noble cancels it and does not charge the payment method.

    How long do I have to return a Barnes & Noble order?

    Most eligible online merchandise can be returned within 30 days after delivery. Eligible store purchases can generally be returned within 30 days with the receipt.

    Can I return an online order to a Barnes & Noble store?

    Yes, most eligible BN.com products can be returned to a store with the packing slip, order-confirmation email or billing-summary email and the original payment method.

    Can I return an eBook?

    Digital content is generally nonreturnable. An eBook ordered through BN.com may have a very brief cancellation window while it remains in process.

    How long do I have to return a NOOK?

    An eligible undamaged NOOK can generally be returned within 14 days of receipt.

    What is the Barnes & Noble Membership number?

    Call 1-866-238-7323.

    How much is Premium Membership?

    The current Premium Membership price is $39.99 per year plus applicable tax. Pricing and benefits can change.

    How do I stop Barnes & Noble Membership renewal?

    Open the membership profile in the linked BN.com account and select Cancel Premium, submit a cancellation request or contact customer service.

    Can I get a Premium Membership refund?

    A refund may be available during the first 30 days of the new or renewed term when no eligible Premium benefit was used.

    What is the Barnes & Noble gift-card balance number?

    Call 1-800-295-3029.

    Do Barnes & Noble gift cards expire?

    Barnes & Noble states that its gift cards do not expire and do not have dormancy fees.

    Who handles the Barnes & Noble Mastercard?

    Barclays handles the card account. Call 1-866-896-5547.

    Who owns Barnes & Noble?

    Barnes & Noble is privately owned by Elliott Advisors (UK) Limited.

    Where is Barnes & Noble headquartered?

    Barnes & Noble identifies its home office and flagship store at 33 East 17th Street, New York, New York 10003.

    What is the Barnes & Noble corporate phone number?

    The corporate main number is 1-212-633-3300. Routine order and account issues should begin with customer service.

    Related Retail, Book and Digital Customer Service Pages

    Related Corporate Office Help

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share support experiences since 2004. We independently organize official telephone numbers, order and return routes, membership guidance, gift-card contacts, NOOK support, complaint escalation information and customer reviews.

    We are not owned by Barnes & Noble Booksellers, Inc., Elliott Advisors, Barclays, NOOK Digital, B&N Press, a Barnes & Noble store, magazine provider, shipping carrier or payment company.

    Share Your Barnes & Noble Customer Service Experience

    Have you contacted Barnes & Noble about an online order, store purchase, pickup, missing delivery, damaged book, return, refund, Premium Membership, Rewards, gift card, NOOK device, eBook, audiobook, Mastercard or unresolved complaint?

    Leave a factual review below and explain the support route used, approximate response time and whether the issue was resolved.

    Comments are moderated. Do not include order numbers, membership numbers, gift-card numbers, PINs, tracking numbers, home addresses, payment information, account passwords, digital-library screenshots, private correspondence or personal information about a bookseller, store manager, delivery driver or support representative.

    Page Update Note

    This Barnes & Noble customer-service page was reviewed and updated on July 18, 2026. The update confirmed the current customer-service and international telephone numbers, corrected the daily hours, added 24-hour chat, Membership, gift-card, NOOK and Barclays support, and replaced the former 122 Fifth Avenue address with the current home office at 33 East 17th Street.

    The update also added current order-cancellation, pickup, return, refund, membership-renewal and digital-content guidance. Unsupported review claims were removed because CustomerServiceNumbers.com has not yet received a Barnes & Noble review.

    Last Updated: July 18, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Barnes & Noble Booksellers, Inc., Elliott Advisors, Barclays, NOOK Digital, B&N Press, a Barnes & Noble store, magazine provider, shipping carrier or payment company. Barnes & Noble does not provide customer support through this website.

    Telephone numbers, hours, store locations, membership prices, benefits, shipping terms, return periods, refund methods, gift-card rules, NOOK support, digital-content policies, credit-card programs and corporate information can change. Review the current receipt, order confirmation, membership terms, return policy, subscription agreement and official Barnes & Noble Help Center.

    This page cannot place or track an order, cancel a membership, issue a refund, restore a gift card, access a NOOK library, cancel a credit card, locate a package or resolve a local-store complaint. It is not legal, financial, tax, cybersecurity, publishing, product-safety or payment-dispute advice.

  • Reach Bealls Customer Service – Reviews And Complaints

    Before shopping at Bealls, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Bealls is a chain of department stores primarily located in Florida, offering a variety of clothing, footwear, home goods, and accessories.

    How to Contact Bealls

    You can reach Bealls customer service using the following details:

    • Phone Number: 1-800-569-9038
    • Email Support: Bealls offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Saturday, 9 AM – 6 PM ET
    • Corporate Address: Bealls, Inc., 1806 38th Avenue East, Bradenton, FL 34208
    • Website: https://www.beallsflorida.com

    Bealls Customer Support Reviews and Complaints

    When considering shopping at Bealls, it’s helpful to review their customer service feedback. Bealls competes with other department stores like Kohl’s, Macy’s, JCPenney, and Dillard’s. Customer reviews often highlight the variety of products available and the affordability of items, especially during sales events. However, some complaints focus on issues related to online order fulfillment, return policies, and customer service response times.

    Bealls is known for offering a wide range of products at competitive prices, catering to the needs of families and individuals looking for quality clothing, home goods, and more. The store often features seasonal items and special promotions, making it a popular shopping destination for those in Florida and beyond.

    Comparing Bealls with other department stores can help you determine which company offers the best selection, pricing, and customer support for your shopping needs. Evaluating customer reviews and complaints is an important step in making an informed decision about where to shop for your next purchase.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at Bealls.

    Note: This website listing is not associated with Bealls. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Bealls does not provide support services directly through this website. For any questions or concerns about Bealls products or services, contact their customer service representative directly.

  • Reach BF Goodrich Customer Service – Reviews And Complaints

    Before purchasing tires from BF Goodrich, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. BF Goodrich is a well-known tire manufacturer offering a range of tires for various vehicles, including cars, trucks, and SUVs.

    How to Contact BF Goodrich

    You can reach BF Goodrich customer service using the following details:

    • Phone Number: 1-877-788-8899
    • Email Support: BF Goodrich offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 8 AM – 8 PM ET; Saturday, 8:30 AM – 4:30 PM ET
    • Corporate Address: Michelin North America, Inc. (BF Goodrich), 1 Parkway South, Greenville, SC 29615
    • Website: https://www.bfgoodrichtires.com

    BF Goodrich Customer Support Reviews and Complaints

    When considering purchasing tires from BF Goodrich, it’s helpful to review their customer service feedback. BF Goodrich competes with other tire manufacturers like Michelin, Goodyear, Bridgestone, and Pirelli. Customer reviews frequently highlight the durability and performance of BF Goodrich tires, particularly for off-road and all-terrain driving. However, some complaints focus on issues related to warranty claims, customer service response times, and tire availability.

    BF Goodrich is known for its high-quality tires that are designed to provide excellent performance in various driving conditions. The brand is particularly popular among off-road enthusiasts and those looking for reliable, long-lasting tires.

    Comparing BF Goodrich with other tire manufacturers can help you determine which company offers the best tires, pricing, and customer support for your vehicle’s needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your next tire purchase.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing tires from BF Goodrich.

    Note: This website listing is not associated with BF Goodrich. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    BF Goodrich does not provide support services directly through this website. For any questions or concerns about BF Goodrich products or services, contact their customer service representative directly.

  • Burger King Customer Service: Orders, Refunds & Complaints

    Burger King customers may need assistance with an incorrect order, missing food, refund, BK App payment, delivery problem, Royal Perks account, gift card, restaurant complaint, food-quality concern, or an unfamiliar charge.

    The correct place to start depends on where the order was placed. Orders made through the BK App or BK.com are generally handled by Burger King Guest Care, while restaurant purchases and third-party delivery orders follow different refund procedures.

    Below are Burger King’s primary support options, practical resolution steps, historical CustomerServiceNumbers.com review sentiment, and related consumer resources.

    Burger King contact information reviewed and updated in June 2026.

    Burger King Customer Service Help by Issue

    • Order placed through the BK App or BK.com: Contact Burger King Guest Care for help with an incorrect order, payment problem, missing item, or eligible refund request.
    • Order placed inside a Burger King or at the drive-thru: Contact or return to the restaurant that processed the payment.
    • Order placed through DoorDash, Uber Eats, or another delivery platform: Contact the delivery service through which the order was placed.
    • Incorrect, missing, cold, or poorly prepared food: Save the receipt and contact the restaurant promptly. Use Guest Care if the restaurant does not resolve the matter.
    • Duplicate or incorrect BK App charge: Review the order history and payment record, then submit a Guest Care request.
    • Royal Perks Crowns or reward problem: Sign in to the BK account and contact Guest Care with the order details.
    • BK account or login problem: Use the Burger King Help Center’s account section or contact Guest Care.
    • Gift-card balance problem: Keep the physical or digital gift card, purchase receipt, and transaction details before contacting Guest Care.
    • Restaurant cleanliness or employee complaint: Identify the exact restaurant, visit date, time, and order number.
    • Food-safety or allergy concern: Stop eating the product, retain the receipt and packaging when appropriate, and report the matter promptly.
    • Unresolved restaurant complaint: Ask for the restaurant manager or franchise operator, then escalate through Burger King Guest Care.

    How To Contact Burger King

    Important: The previously listed 305-378-3535 number should not be presented as Burger King’s primary Guest Care number. Burger King’s current Help Center directs customers to 1-888-218-7853 or its online support form.

    Burger King does not publish one universal schedule that applies to every restaurant or Guest Care channel. Restaurant hours vary by location, and telephone or online-response availability may change.

    How To Request a Burger King Refund

    The refund process depends on how the order was placed and which company processed the payment.

    BK App or BK.com Orders

    For an order placed directly through the BK App or BK.com, contact Burger King Guest Care. The support team can review order problems and eligible refund requests under Burger King’s applicable refund policies.

    Include:

    • The email address associated with the BK account
    • The restaurant location
    • The order date and approximate time
    • The order or confirmation number
    • The amount charged
    • A description of what was missing or incorrect
    • Photos when they help document the problem
    • The resolution requested

    Restaurant and Drive-Thru Orders

    If the purchase was made inside a Burger King restaurant or at its drive-thru, request the refund from that restaurant. The restaurant processed the payment and must generally review and approve the refund.

    Bring or provide the receipt, payment method, order details, and the food or packaging when appropriate. Ask for the restaurant manager if the first employee cannot authorize a correction or refund.

    If the restaurant does not resolve the matter, contact Burger King Guest Care and explain which restaurant and manager you contacted.

    DoorDash, Uber Eats, and Other Delivery Orders

    If the order was placed and paid for through DoorDash, Uber Eats, or another third-party delivery platform, submit the complaint through that service.

    Burger King may not have access to the complete order or payment information when a separate delivery company processed the transaction. Use the delivery app’s order-help or refund process and retain screenshots of the order.

    If the order was placed through the BK App or BK.com but delivered by a delivery partner, start with Burger King Guest Care because Burger King received the original order.

    Wrong, Missing, or Poorly Prepared Burger King Orders

    Order complaints may involve missing food, incorrect sandwiches, omitted modifications, cold food, undercooked products, unavailable items, long waits, or an order given to the wrong customer.

    What To Do

    1. Check the receipt or app confirmation against the food received.
    2. Photograph the order when the problem can be visually documented.
    3. Contact the restaurant as soon as possible.
    4. Ask whether the restaurant can replace the item or issue a refund.
    5. Record the employee or manager’s name and response.
    6. Contact Guest Care if the restaurant does not resolve the complaint.

    Be specific about whether the requested resolution is a replacement, refund, account credit, restored reward, or explanation.

    BK App Payment and Duplicate-Charge Problems

    A BK App payment problem may involve a duplicate charge, a payment accepted without an order confirmation, a canceled order that still appears charged, or an amount that differs from the expected total.

    Before contacting Burger King:

    • Review the BK account’s order history
    • Check whether the transaction is pending or fully posted
    • Confirm that a second order was not submitted accidentally
    • Save screenshots of the order and payment status
    • Check email for an order confirmation
    • Record the restaurant and order time

    A temporary pending authorization may differ from a completed charge. If the transaction remains posted but no valid order was received, contact Guest Care and provide the transaction details.

    If Burger King cannot locate the transaction and the charge appears unauthorized, contact the bank or card issuer after documenting your attempt to resolve the problem with Burger King.

    Royal Perks Crowns, Rewards, and Account Problems

    Royal Perks members may contact Burger King about missing Crowns, an offer that did not apply, an unavailable reward, login trouble, or a balance associated with an old BK account.

    Before submitting a request:

    • Confirm that you were signed in before placing the order
    • Check the Royal Perks activity in the account
    • Save the order receipt or confirmation
    • Note the offer or reward used
    • Confirm whether the restaurant participated in the offer
    • Review any expiration date or purchase requirement

    Burger King currently states that an account’s email address cannot be edited after it is established. A customer who wants to use a different email may need to create a new account and contact Guest Care about transferring eligible Crown Points or gift-card funds.

    Burger King Gift-Card Problems

    Gift-card complaints may involve a card that will not work, a balance that appears incorrect, an online payment problem, a damaged card, or funds associated with an old BK account.

    Keep the following information:

    • The physical or digital gift card
    • The original purchase receipt, when available
    • The date and location where the card was purchased
    • The expected balance
    • The date and restaurant where the card was declined
    • Any error message shown in the app

    Do not publish the complete gift-card number or PIN in a public review.

    Restaurant Cleanliness and Employee Complaints

    Most Burger King restaurants are independently operated by franchisees. This means a location manager or franchise operator may be the fastest route for a complaint involving cleanliness, staffing, restaurant hours, employee conduct, or food preparation.

    Document:

    • The complete restaurant address
    • The restaurant number shown on the receipt
    • The date and approximate time
    • Whether the order was dine-in, drive-thru, pickup, or delivery
    • The names or descriptions of employees contacted
    • Photos when appropriate and legally permitted
    • The manager’s response
    • The resolution requested

    When submitting a Guest Care request, avoid describing the complaint only as “bad service.” Explain what occurred, who was contacted, and what reasonable correction you requested.

    Food-Safety and Allergen Concerns

    If food appears undercooked, contaminated, improperly handled, or likely to contain an unexpected allergen, stop eating it and contact the restaurant promptly.

    When appropriate:

    • Retain the receipt and packaging
    • Photograph the food
    • Record the restaurant and order time
    • Ask for the manager
    • Submit a Burger King Guest Care report
    • Seek medical care when symptoms or exposure warrant it

    Customers with allergies should review Burger King’s current ingredient and allergen information before ordering. Restaurant kitchens handle multiple ingredients, and cross-contact may be possible.

    CustomerServiceNumbers.com cannot determine whether food caused an illness or provide medical advice.

    Burger King Restaurant Hours and Closed-Location Complaints

    Burger King restaurant hours vary by location. Online listings, delivery platforms, signs, and actual operating hours may occasionally differ.

    If a restaurant is closed during posted hours:

    1. Confirm the location and current hours through the Burger King locator.
    2. Check whether the restaurant posted a temporary notice.
    3. Record the date and time.
    4. Contact the restaurant or submit the information to Guest Care.
    5. Explain whether a prepaid mobile order was affected.

    If a paid mobile order could not be collected because the restaurant was closed, include the order number and request that Guest Care review the payment.

    How To Escalate an Unresolved Burger King Complaint

    1. Start with the restaurant. For an in-person or drive-thru purchase, ask for the restaurant manager.
    2. Identify who processed the payment. Burger King, the restaurant, DoorDash, Uber Eats, or another company may control the refund.
    3. Submit a Guest Care request. Include the receipt, restaurant, order details, and requested resolution.
    4. Save the case number. Keep confirmation emails and screenshots.
    5. Ask for franchise follow-up. Location complaints may need review by the franchise owner or operating company.
    6. Reply through the existing case. Keep updates connected to the original complaint when possible.
    7. Request a clear decision. Ask whether the case was approved, denied, referred to the restaurant, or still under review.
    8. Keep payment records. Retain receipts and card statements until the issue is resolved.

    Burger King President Guest Feedback Line

    In February 2026, Burger King announced a guest-feedback phone and text line for Burger King U.S. and Canada President Tom Curtis at 305-874-0520.

    Burger King stated that the president would personally take as many calls as possible and that messages would be reviewed and answered. Because this is a special feedback initiative, availability and handling may change. Customers should still use Guest Care for refunds, payments, account issues, and formal order complaints.

    For additional ownership and headquarters information, visit the Burger King Corporate Office Headquarters page.

    Burger King Customer Reviews and Complaint Sentiment

    At the time this page was updated, Burger King had a rating of 2.7 out of 5 stars on CustomerServiceNumbers.com based on six historical reviews.

    The visible reviews primarily discuss:

    • Gift-card balance or access problems
    • Restaurants not open during expected hours
    • Cleanliness and maintenance concerns
    • Long drive-thru waits
    • Cold or poorly prepared food
    • Employee service and restaurant policies

    These reviews are an older and relatively small sample. They should not be interpreted as a current rating of every Burger King restaurant, franchisee, employee, or customer-service department.

    The reviews are most useful for identifying the types of experiences that caused customers to seek assistance. Restaurant service may differ significantly by location and franchise operator.

    What To Include in Your Burger King Review

    • The restaurant city, state, and location
    • The date and approximate time of the visit
    • Whether the order was placed in person, through the app, or through a delivery service
    • Whether the issue involved food, service, payment, a refund, rewards, or cleanliness
    • Whether you spoke with the restaurant manager
    • Whether Guest Care opened a support case
    • How long it took to receive a response
    • Whether the problem was resolved

    Do not publish complete payment-card numbers, gift-card numbers, account passwords, home addresses, employee personal information, or other sensitive information in a review.

    Burger King Frequently Asked Questions

    What is the Burger King Guest Care phone number?

    Burger King Guest Care can currently be reached at 1-888-218-7853. Customers can also submit a request through the official Burger King Help Center.

    How do I get a refund from Burger King?

    For BK App or BK.com orders, contact Burger King Guest Care. For purchases made inside a restaurant or at the drive-thru, request the refund from that restaurant. For orders placed through a third-party delivery app, contact the delivery platform.

    What should I do if my Burger King order is wrong?

    Save the receipt, photograph the order when appropriate, and contact the restaurant promptly. For app or website orders, submit the order details to Burger King Guest Care.

    Who handles a DoorDash or Uber Eats Burger King refund?

    The third-party delivery service generally handles the refund when the order was placed and paid for through that platform. Burger King may not have access to the platform’s complete order and payment records.

    How do I complain about a Burger King restaurant?

    Start with the restaurant manager. Record the restaurant address or number, visit date, order number, and requested resolution. Escalate through Burger King Guest Care if the restaurant does not resolve the complaint.

    How do I report missing Royal Perks Crowns?

    Confirm that you were signed in when placing the order, save the receipt or confirmation, and contact Guest Care with the BK account email and order information.

    Can I change the email address on my BK account?

    Burger King currently states that an existing account email cannot be edited. A customer may need to create a new account and contact Guest Care about transferring eligible Crown Points or gift-card funds.

    What should I do about a duplicate Burger King charge?

    Check whether the charge is pending or posted, review the BK order history, and save screenshots. Contact Guest Care if a completed charge does not match a valid order.

    Are all Burger King restaurants owned by Burger King?

    No. Nearly all Burger King restaurants are operated by independent franchisees. Location-specific complaints may therefore require assistance from the restaurant manager or franchise operator, with Burger King Guest Care helping document or escalate the issue.

    Where is Burger King headquartered?

    Burger King and its parent company’s U.S. operations are based at 5707 Blue Lagoon Drive, Miami, Florida 33126. Additional information is available on the Burger King Corporate Office Headquarters page.

    Related Restaurant Customer Service Pages

    Related Consumer Resources

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate support information and share customer-service experiences since 2004. We independently organize company contact options, common customer problems, review sentiment, complaint information, and practical resolution steps.

    Our goal is not simply to repeat a company phone number. We help consumers determine who processed an order, identify the correct support channel, prepare the information needed for a complaint, and understand possible escalation steps.

    Reviews may be moderated for spam, profanity, and personally identifiable information while preserving the reviewer’s original meaning.

    Share Your Burger King Experience

    Have you contacted Burger King about an incorrect order, refund, app payment, delivery, Royal Perks account, gift card, food-quality issue, restaurant cleanliness, or employee complaint?

    Leave a rating and review below. Include the restaurant location, how the order was placed, which support channel you used, how long it took to receive a response, and whether the problem was resolved.

    Your experience may help another customer determine whether to contact the restaurant, Burger King Guest Care, or a third-party delivery service.

    Disclaimer: CustomerServiceNumbers.com is an independent consumer website and is not affiliated with Burger King Company LLC, Burger King Corporation, Restaurant Brands International, or any Burger King franchisee. Burger King does not provide customer support through this website. Contact Burger King, the applicable restaurant, or the payment-processing delivery service directly regarding orders, refunds, accounts, rewards, payments, food, or restaurant operations.

  • Boston Market Customer Service, Catering & Reviews

    Use this page to contact Boston Market customer service for restaurant feedback, catering questions, online ordering, store locations, food complaints, gift card issues, frozen-food questions, and customer reviews. Boston Market is a rotisserie chicken and homestyle meal brand with restaurant, catering, holiday meal, and grocery/frozen-food support routes that should be handled separately.

    Boston Market Customer Service and Contact Options

    Choose the Correct Boston Market Support Route

    Boston Market support can depend on whether your issue involves a restaurant visit, catering order, online order, delivery partner, holiday meal, gift card, frozen grocery product, or food-quality concern.

    • Restaurant feedback or complaint: Use BostonMarket.com support and include the restaurant location, visit date, order details, and issue summary.
    • Catering or holiday order: Call the Catering Hotline at 267-814-3333.
    • Online order or pickup issue: Use the order confirmation, location details, and Boston Market support route.
    • Delivery order: Contact the delivery app or delivery partner first if the order was placed through a third-party platform, then contact Boston Market if the issue involves the restaurant or food preparation.
    • Store hours or location availability: Use the official order/location tool before traveling, because restaurant availability can vary by market and location.
    • Boston Market frozen foods from a grocery store: Contact Boston Market At Home / Bellisio Foods at 855-871-9977 or use the frozen-food contact form.
    • Food safety or illness concern: Contact the restaurant, the frozen-food support route if applicable, a medical professional when needed, and the appropriate local health department or food-safety agency.

    Information To Have Ready Before Contacting Boston Market

    Before submitting feedback, calling the catering line, or contacting frozen-food support, gather the details that apply to your issue:

    • Restaurant location, city, state, and store number if available
    • Date and approximate time of visit, pickup, delivery, or catering order
    • Order number, catering order number, receipt, or confirmation email
    • Menu items ordered, missing items, incorrect items, or unavailable items
    • Photos of food, packaging, receipt, or product issue if support requests them
    • Delivery platform name if ordered through a third-party app
    • Gift card number only through official support routes, never in a public review
    • Frozen-food product name, UPC, product code, Best By date, store purchased, and purchase date if contacting Boston Market At Home
    • A short description of the issue and the resolution you are requesting

    For public reviews, do not post your full order number, catering order number, receipt, gift card number, payment details, home address, phone number, email address, delivery address, medical details, or employee personal information.

    Common Reasons Customers Contact Boston Market

    • Restaurant complaints about service, wait times, food availability, or order accuracy
    • Pickup, online order, delivery, or payment problems
    • Catering orders, holiday meals, large group meals, and pre-orders
    • Missing items, incorrect items, cold food, food quality, or packaging problems
    • Restaurant hours, closed locations, location availability, or store locator issues
    • Gift cards, app points, loyalty issues, or old account questions
    • Frozen-food product questions for Boston Market At Home grocery products
    • Food-safety, allergy, nutrition, or product-quality concerns
    • Complaints about refunds, response times, and unresolved location-level issues

    Restaurant Feedback, Complaints, and Location Issues

    If your issue happened at a Boston Market restaurant, include the location, date, time, order details, and what happened. Boston Market’s website asks customers to include the location they are writing about and says responses may take 3-4 business days.

    Because restaurant hours and availability can change, check the official locator or order tool before traveling to a location or placing a time-sensitive order.

    Catering, Holiday Meals, and Large Orders

    For catering, holiday meals, business events, family gatherings, and group orders, use Boston Market’s Catering Hotline. Keep your order confirmation, pickup time, location, menu selections, guest count, and payment records until the order is completed.

    If a catering or holiday order is missing items, not ready, cold, incorrect, or unavailable, contact the restaurant or catering support as soon as possible and save your receipt, photos, and written order details.

    Online Orders, Pickup, Delivery, and Refunds

    If you placed an online order, use your confirmation email, receipt, restaurant location, pickup time, and payment details to contact support. If the order was placed through a third-party delivery app, the delivery partner may control refunds, delivery credits, driver issues, and app-based support.

    For billing, duplicate charges, missing refunds, gift card disputes, or payment issues, contact Boston Market, the delivery platform, your bank, or your card issuer through official channels. CustomerServiceNumbers.com does not provide legal, banking, chargeback, financial, or refund-rights advice.

    Boston Market At Home Frozen Food Support

    Boston Market At Home frozen foods are handled separately from Boston Market restaurants. Boston Market At Home says the grocery brand is managed by Bellisio Foods, which is unaffiliated with the restaurant group and owns the Boston Market brand name for grocery purposes only.

    For frozen-food issues, have the product name, UPC code, product identification code, Best By date, store name, store location, purchase date, and photos ready if requested.

    Food Safety, Allergies, Nutrition, and Health-Sensitive Questions

    If your issue involves a food-safety concern, illness, allergic reaction, injury, pregnancy, medication, dietary restriction, nutrition question, or product recall, use official Boston Market, Boston Market At Home, local health department, FDA, USDA, or FoodSafety.gov resources. Contact a medical professional for health-related concerns.

    CustomerServiceNumbers.com does not provide medical, nutrition, allergy, pregnancy, food-safety, legal, or refund advice.

    Gift Cards, App, Rewards, and Closed Location Issues

    If your issue involves an old Boston Market gift card, app account, rewards points, closed location, or restaurant that is no longer accepting certain payment methods, contact Boston Market through the official support route and include the card or account details only through private official channels.

    Do not post gift card numbers, card PINs, app screenshots, account emails, or payment details in a public review.

    Fraud, Privacy, and Safe Review Tips

    When contacting Boston Market or leaving a public review, protect your private information. Do not post order numbers, catering order numbers, gift card numbers, payment details, addresses, phone numbers, emails, medical details, employee personal information, or photos of receipts that show private data.

    If you receive a suspicious email, text, social message, or fake offer claiming to be from Boston Market, use BostonMarket.com or verified company contact routes instead of clicking unknown links or sharing payment information.

    How to Escalate a Boston Market Complaint

    If your Boston Market issue is not resolved after the first contact, keep your complaint organized and use the correct route.

    1. Identify whether the issue involves a restaurant, catering order, online order, delivery partner, gift card, frozen-food grocery product, or food-safety concern.
    2. For restaurant feedback, use BostonMarket.com support and include the location, date, time, order details, and issue summary.
    3. For catering or holiday orders, call 267-814-3333 and keep the order confirmation.
    4. For frozen-food grocery products, contact Boston Market At Home / Bellisio Foods at 855-871-9977.
    5. Save receipts, photos, order confirmations, support messages, refund records, and case numbers.
    6. Ask for a written response, refund timeline, replacement instructions, location follow-up, or next step when available.
    7. For food-safety, health, allergy, banking, legal, or payment disputes, contact the appropriate professional, agency, bank, card issuer, or support provider through official channels.

    Boston Market Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows a low rating for Boston Market based on a small number of older reviews. Visible review themes include unavailable menu items, long waits, restaurant staffing issues, and checkout frustration.

    Useful new reviews may discuss restaurant service, order accuracy, food freshness, catering, holiday meals, delivery, pickup, refunds, gift cards, closed locations, frozen-food support routing, response times, and complaint outcomes.

    Please keep your review focused on your customer-service experience. Do not include order numbers, catering order numbers, gift card numbers, payment details, addresses, phone numbers, emails, medical details, or employee personal information in a public review.

    Frequently Asked Questions About Boston Market Customer Service

    What is the best way to contact Boston Market customer service?

    Boston Market’s current website directs customers to use its support and feedback route, include the location they are writing about, and allow 3-4 business days for a response.

    What is the Boston Market catering phone number?

    Boston Market lists its Catering Hotline as 267-814-3333.

    Is 1-800-877-2870 still the main Boston Market customer service number?

    The old 1-800-877-2870 number appears on older listings, but the current BostonMarket.com page emphasizes the support route, Guest Contact Center mailing address, and catering hotline. Use the official website before relying on older phone listings.

    Where should I mail Boston Market feedback?

    Boston Market’s current website lists Boston Market Corporation, Attn: Guest Contact Center, 121 Friends Lane, Suite 301, Newtown, PA 18940.

    Where is the old Boston Market corporate address?

    Older listings show 14103 Denver West Parkway, Golden, CO 80401. For this customer-service page, the current BostonMarket.com Guest Contact Center address in Newtown, Pennsylvania is the better customer-facing mailing address.

    How do I contact Boston Market about a restaurant complaint?

    Use BostonMarket.com support and include the restaurant location, date, time, order details, receipt information, and a short description of what happened.

    How do I contact Boston Market about a catering or holiday order?

    Call the Catering Hotline at 267-814-3333 and keep your order confirmation, pickup location, pickup time, and payment receipt.

    How do I find a Boston Market location near me?

    Use Boston Market’s official order and location tool before traveling, because restaurant availability and hours may vary by location.

    Who handles Boston Market frozen foods from grocery stores?

    Boston Market At Home frozen foods are handled by Bellisio Foods, which says it is unaffiliated with the Boston Market restaurant group. Frozen-food support can be reached at 855-871-9977.

    What should I do about a food-safety or allergy concern?

    Contact Boston Market or Boston Market At Home through the appropriate official route. For health concerns, contact a medical professional. For food-safety issues, use official food-safety or local health department resources.

    Related Resources

    Customers comparing restaurant and food-service support options may also find these CustomerServiceNumbers.com pages useful: Panera Bread Customer Service, Chipotle Customer Service, Cracker Barrel Customer Service, KFC Customer Service, and Chick-fil-A Customer Service. For grocery frozen-food questions, use Boston Market At Home support.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has been helping consumers find customer-service contact information and share service experiences since 2004. We focus on clear contact details, support routing, complaint guidance, user reviews, and practical escalation tips. CustomerServiceNumbers.com is not affiliated with Boston Market Corporation, Boston Market At Home, Bellisio Foods, any restaurant location, delivery platform, payment provider, or food-safety agency.

    Share Your Experience With Boston Market

    Have you contacted Boston Market about restaurant service, catering, holiday meals, online ordering, pickup, delivery, food quality, missing items, unavailable menu items, gift cards, closed locations, frozen foods, or a complaint? Share your experience below to help other customers understand what to expect. Please do not include order numbers, catering order numbers, gift card numbers, payment information, addresses, phone numbers, emails, medical details, or employee personal information in your public review.

    Page Update Note

    This Boston Market customer service page was updated on July 1, 2026, to verify current BostonMarket.com contact routing, Guest Contact Center mailing address, catering hotline, restaurant feedback guidance, Boston Market At Home frozen-food support, related support resources, and live CSN review status.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Boston Market Corporation, Boston Market At Home, Bellisio Foods, any Boston Market restaurant, delivery partner, payment provider, local health department, FDA, USDA, FoodSafety.gov, bank, card issuer, or consumer agency. This page is provided for informational purposes to help customers find official customer-service routes and share reviews. For food safety, allergies, illness, nutrition, refunds, gift cards, payment disputes, delivery issues, legal questions, medical questions, or privacy concerns, contact Boston Market, Boston Market At Home, Bellisio Foods, the restaurant, the delivery platform, your bank, your card issuer, a medical professional, a local health department, or another qualified official source through official channels.

  • Bosch Customer Service, Warranty, Repairs and Returns

    Bosch appliance owners may need help with a dishwasher that will not drain, a refrigerator that is not cooling, a delayed repair, a warranty dispute, a missing part, a damaged delivery, a Home Connect problem, or an unresolved customer-service complaint. The correct Bosch contact depends on whether the product is a large home appliance, countertop espresso machine, cordless vacuum, power tool, automotive component, eBike system, or another Bosch product.

    This page primarily covers Bosch home appliances in the United States. Bosch home appliances are operated by BSH Home Appliances Corporation, while Robert Bosch LLC represents the broader Bosch organization in the United States. CustomerServiceNumbers.com is independent and cannot access Bosch orders, appliance registrations, repair records, warranties, Home Connect accounts, or payment information.

    How to Contact Bosch Home Appliance Customer Service

    Bosch Appliance Customer Service Hours

    Bosch’s current general contact page does not publish one universal telephone schedule for every appliance department. A current Bosch washer-support page describes the U.S.-based call center as available 24 hours a day, seven days a week, but live-agent, small-appliance, repair-scheduling, chat and callback availability may differ.

    The former Monday-through-Friday, 8:00 a.m.–8:00 p.m. Eastern schedule should not be treated as the current universal support schedule.

    Bosch Home Appliances Mailing and Headquarters Address

    The current U.S. Bosch Home Appliances headquarters and customer-service mailing address is:

    BSH Home Appliances Corporation
    1901 Main Street, Suite 600
    Irvine, CA 92614

    This is the headquarters of the U.S. home-appliance company. It is not automatically the correct destination for a dishwasher return, refrigerator shipment, defective part, service appointment, countertop coffee-machine return, warranty inspection, or damaged appliance.

    Do not mail an appliance, part, payment-card information, original receipt, or irreplaceable document without written instructions and any required Return Authorization.

    Robert Bosch LLC Corporate Address

    The broader Bosch U.S. corporate organization is:

    Robert Bosch LLC
    38000 Hills Tech Drive
    Farmington Hills, MI 48331

    The Farmington Hills office is not the primary Bosch home-appliance repair, warranty, return, order or parts department. Home-appliance concerns should normally begin with BSH Home Appliances and the applicable Bosch appliance-support channel.

    Who Owns and Operates Bosch Home Appliances?

    Bosch home appliances are manufactured and marketed through BSH Home Appliances Corporation in North America. BSH also markets Thermador and Gaggenau home appliances.

    BSH Home Appliances Group has been wholly owned by the Bosch Group since January 2015. BSH is the licensed operator of the Bosch brand for home appliances and uses separate customer-service, repair, warranty, sales and corporate operations from other Bosch businesses.

    Bosch home-appliance questions should be distinguished from:

    • Bosch power tools
    • Bosch automotive parts and diagnostics
    • Bosch eBike Systems
    • Bosch Home Comfort heating products
    • Bosch security and building technology
    • Bosch Rexroth industrial products
    • General Robert Bosch LLC corporate matters

    Bosch Power Tool Customer Service

    Bosch power tools use a separate support department:

    Do not use the home-appliance number for a drill, saw, grinder, measuring tool, battery, charger or power-tool warranty claim.

    Best Bosch Support Route by Issue

    • Dishwasher, refrigerator, range, oven, cooktop, microwave, hood, washer or dryer: Call 1-800-944-2904.
    • Countertop espresso machine or cordless vacuum: Call 1-800-701-5231.
    • Warranty claim: Locate the model, FD number, serial information and proof of purchase, then contact Bosch or an authorized servicer.
    • Repair appointment: Use Bosch’s online service-booking and authorized-servicer tools.
    • Replacement part: Search the Bosch parts store with the complete E-number or model number.
    • Home Connect problem: Use the connected-appliance contact option or call large-appliance support.
    • Direct Bosch website return: Use the product-specific return form and policy.
    • Retailer purchase or return: Contact the retailer that processed the order.
    • Retailer protection plan: Contact the protection-plan administrator named in the contract.
    • Delivery or installation damage: Document the issue and contact the seller, delivery provider or installer promptly.
    • Possible recall: Check Bosch’s official safety-notice page using the complete appliance information.
    • Power tool: Contact Bosch Power Tools rather than Bosch Home Appliances.
    • General corporate matter: Contact Robert Bosch LLC in Farmington Hills.

    Information to Gather Before Contacting Bosch

    Have the following information available when relevant:

    • Complete appliance model or E-number
    • FD number
    • Z-number or serial number
    • Purchase date
    • Retailer or seller
    • Delivery and installation date
    • Receipt or order confirmation
    • Product-registration record
    • Exact error code
    • Description of the failure
    • Photographs or video
    • Prior service dates
    • Technician diagnosis
    • Parts ordered
    • Bosch case or repair number
    • Extended-warranty provider when applicable
    • The resolution being requested

    Share private appliance and account information only through Bosch’s official support channels. Do not publish a complete serial number, Home Connect login, payment details, service authorization, or full mailing address.

    Bosch Product Registration

    Registering a Bosch appliance may make it easier to:

    • Maintain an appliance record
    • Access manuals and support information
    • Receive safety or recall notices
    • Review available service-plan offers
    • Manage appliances through MyBosch

    Bosch states that failing to register an appliance does not eliminate the customer’s warranty rights. Keep the original receipt because proof of purchase may still be required.

    Bosch Home Appliance Warranty Information

    Warranty coverage varies by product and model. The warranty document included with the exact appliance controls.

    Bosch currently lists a one-year limited entire-appliance parts-and-labor warranty for many major home-appliance categories, including:

    • Dishwashers
    • Refrigerators
    • Built-in wall ovens
    • Cooktops and rangetops
    • Ranges
    • Ventilation products
    • Microwaves and warming drawers
    • Compact washers and dryers
    • Built-in coffee machines

    Some products include additional component coverage after the first year. That additional coverage may be limited to parts and may not include diagnosis, labor, travel, shipping, removal, reinstallation or other costs.

    Bosch Dishwasher Warranty Examples

    Current Bosch warranty information describes:

    • One year of entire-appliance parts-and-labor coverage
    • Parts-only coverage for certain electronics during years two through five
    • Parts-only coverage for qualifying racks during years two through five
    • Parts-only lifetime coverage for qualifying rust-through of the inner tub liner
    • Parts-only lifetime coverage for qualifying rust-through of certain stainless-steel door surfaces

    Surface staining, cosmetic damage, physical damage, misuse, incorrect chemicals, installation problems and non-rust defects are not automatically covered by rust-through protection.

    Countertop Coffee Machine Warranty

    Current Bosch information generally lists two years of entire-appliance parts-and-labor coverage or a specified cup-count limit for qualifying countertop coffee machines, whichever occurs first.

    Bosch Cordless Vacuum Warranty

    Current Bosch information generally lists two years of entire-appliance parts-and-labor coverage or 300 hours of operation, whichever occurs first. Certain registered products may receive extended parts-only motor coverage.

    Common Bosch Warranty Exclusions

    Warranty coverage may be denied or limited when the problem involves:

    • Improper installation
    • Unauthorized repairs or modifications
    • Misuse, abuse or negligence
    • Commercial or non-household use when excluded
    • Cosmetic damage
    • Normal wear
    • Routine maintenance
    • Incorrect cleaners, chemicals or consumables
    • Mineral buildup or scale
    • Clogged filters, hoses or drains
    • Power surges or incorrect utilities
    • Flooding, fire, pests or environmental damage
    • Damage caused by a delivery provider or installer
    • Problems outside the appliance

    Do not assume that every part, repair, service call, food-loss claim, installation correction, or transportation expense is covered.

    How to Start a Bosch Warranty Claim

    1. Locate the model, FD number and serial information.
    2. Find the original receipt or delivery confirmation.
    3. Review the warranty for the exact appliance.
    4. Complete appropriate troubleshooting from the manual.
    5. Document the error code, noise, leak or failure.
    6. Call the correct Bosch support number.
    7. Ask whether an authorized inspection is required.
    8. Request a case or repair number.
    9. Confirm whether diagnosis, labor, parts, travel or shipping charges may apply.
    10. Keep all technician reports and invoices.

    Opening a warranty claim does not guarantee a refund, whole-appliance replacement, reimbursement, loaner appliance, food-loss payment, free installation correction, or approval of every requested repair.

    Bosch Authorized Repairs

    Bosch offers service through Bosch technicians and authorized service providers. Authorized providers may be independently owned businesses rather than Bosch employees.

    Before scheduling service, ask:

    • Whether the company is currently authorized
    • Whether the appointment is under warranty
    • Whether a diagnostic charge applies
    • Whether labor and travel are covered
    • Whether the needed part is available
    • Whether another appointment will be required
    • Whether the repair has a separate service warranty

    Bosch warns that it may not be responsible for work performed by an unauthorized service provider.

    After a Bosch Repair Visit

    Request:

    • A written diagnosis
    • The part number ordered or installed
    • The repair status
    • Expected part availability
    • Warranty and non-warranty charges
    • The technician’s service-ticket number
    • Instructions for follow-up

    Repeated Bosch Appliance Repairs

    If the same appliance continues to fail:

    1. Reference the existing Bosch case.
    2. List each service date and diagnosis.
    3. Identify which parts were replaced.
    4. Explain whether the same symptom returned.
    5. Ask for supervisor or Consumer Relations review.
    6. Request the next proposed resolution in writing.
    7. Keep the retailer or extended-warranty administrator informed when it also has responsibility.

    Repeated repairs do not automatically guarantee a refund or replacement. Available remedies depend on the warranty, product age, diagnosis, repair history, seller policy and applicable law.

    Bosch Appliance Service Plans

    Bosch may offer an Appliance Service Plan after product registration. An extended plan is separate from the original manufacturer warranty.

    Before purchasing or using a plan, verify:

    • Plan administrator
    • Coverage dates
    • Covered parts and labor
    • Service-call or deductible charges
    • Exclusions
    • Cancellation and refund rules
    • Transferability
    • Whether replacement is available after repeated repairs

    A retailer protection plan, credit-card benefit and Bosch Appliance Service Plan may be administered by different companies.

    Bosch Direct Website Returns

    Bosch’s direct website return policy applies only to products purchased through the Bosch Home Appliances website. Products purchased through a retailer follow the retailer’s policy.

    Large Appliances Purchased Directly From Bosch

    • Open-box returns may be requested within five calendar days after delivery.
    • The appliance must be unused, not installed and include all parts.
    • Unopened appliances in original packaging may be returnable within 15 calendar days.
    • Installed appliances cannot ordinarily be returned under the direct website return policy.
    • Damage or defects should be reported within five calendar days.
    • Returns after 15 days are not accepted under the ordinary return policy, although warranty service may remain available.
    • Delivery and shipping charges are not refunded.

    Small Appliances Purchased Directly From Bosch

    For countertop coffee machines, cordless vacuums and related accessories:

    • Return requests generally must be submitted within 30 calendar days after delivery.
    • An official Return Authorization and shipping label are required.
    • The return label may expire after 10 days.
    • The product generally must be returned with its original packaging and materials.
    • Original shipping fees may not be refunded.

    Bosch Parts and Accessories Returns

    • Damaged or incorrect orders should be reported promptly and generally within 10 days.
    • Other unused parts and accessories generally require a Return Authorization within 60 days.
    • Electrical parts may be nonreturnable when packaging has been opened.

    Do not ship anything to Bosch without following the current product-specific return instructions.

    Bosch Retailer Returns and Delivery Problems

    For an appliance purchased from a retailer, the seller normally controls:

    • Order cancellation
    • Delivery scheduling
    • Visible or concealed delivery damage
    • Wrong-product claims
    • Store returns
    • Refund processing
    • Retail protection plans
    • Installer or delivery-provider complaints

    Inspect an appliance at delivery. Photograph:

    • The box and packaging
    • Dents, scratches or broken components
    • The model and serial label
    • Damage to floors, cabinets or walls
    • Missing parts or accessories

    Do not discard packaging until the seller confirms what is required.

    Bosch Parts and Accessories

    Use the complete E-number or model number when ordering Bosch parts. Common parts include:

    • Dishwasher racks, rollers and filters
    • Refrigerator bins, shelves and water filters
    • Range and oven racks
    • Knobs and control components
    • Microwave trays
    • Washer and dryer hoses
    • Ventilation filters
    • Coffee-machine cleaning and descaling products
    • Vacuum filters, bags and accessories

    Confirm compatibility and return eligibility before opening or installing an electrical part.

    Bosch Home Connect Support

    Home Connect allows compatible Bosch appliances to connect to supported networks and mobile devices.

    Before requesting help:

    1. Confirm that the appliance supports Home Connect.
    2. Update the Home Connect app.
    3. Update the phone operating system.
    4. Restart the phone, router and appliance when appropriate.
    5. Confirm that the appliance is using a supported Wi-Fi band.
    6. Check that the correct account is signed in.
    7. Record the exact error message.

    Do not post the Wi-Fi password, Home Connect password, pairing code, appliance serial number or private network information publicly.

    Bosch Dishwasher Troubleshooting

    Bosch Dishwasher Is Not Draining

    • Clean the dishwasher filter.
    • Check the drain-pump cover.
    • Inspect the drain hose for kinks.
    • Confirm that the garbage-disposal dishwasher plug was removed after installation.
    • Record any E24 or E25 error.

    Bosch Dishwasher Shows E15

    E15 generally indicates that the leak-protection system detected water in the appliance base. Turn off the water supply and contact Bosch or an authorized servicer.

    Do not repeatedly tilt or operate a leaking dishwasher without determining the source of the water.

    Bosch Dishwasher Is Not Drying

    • Confirm that rinse aid is filled and correctly adjusted.
    • Use the correct cycle and options.
    • Load dishes to allow water drainage.
    • Check whether the model uses condensation drying, AutoAir or another drying system.
    • Review the model-specific manual.

    Bosch Refrigerator Troubleshooting

    If a Bosch refrigerator is not maintaining temperature:

    • Confirm the set temperature.
    • Check the door seals.
    • Make sure vents are not blocked.
    • Limit repeated door opening.
    • Check for an error code.
    • Allow stabilization time after installation or a power interruption.
    • Use a separate appliance thermometer to verify the temperature.

    Move perishable food to safe refrigeration if the appliance cannot maintain a safe temperature. Food-loss reimbursement is not automatically included in the standard appliance warranty.

    Bosch Oven, Range and Cooktop Safety

    Stop using the appliance and seek qualified assistance when there is:

    • A gas odor
    • Visible sparking or smoke
    • An electrical burning smell
    • A cracked cooktop
    • A damaged power cord
    • A control that will not turn off
    • Repeated breaker trips
    • An oven door or glass panel that appears unsafe

    For a gas odor, leave the area and contact the gas utility or emergency services from a safe location. Do not operate switches or create a flame.

    Bosch Washer and Dryer Help

    For a washer that will not drain or spin:

    • Check the drain hose.
    • Clean accessible filters according to the manual.
    • Reduce an unbalanced load.
    • Confirm that the door is fully closed.
    • Record the error code.

    For a dryer that does not heat or takes too long:

    • Clean the lint filter.
    • Check ventilation or condenser components.
    • Confirm the selected cycle.
    • Check the power supply.
    • Stop using the dryer if it overheats, smokes or smells burned.

    Bosch Coffee Machine and Vacuum Support

    Countertop espresso machines and cordless vacuums use the separate number 1-800-701-5231.

    For an espresso machine, have the cup count, model, error message, cleaning history and descaling history available.

    For a cordless vacuum, have the model, battery information, charger information and approximate operating hours available.

    Stop using a battery that is swollen, leaking, overheating, smoking or physically damaged.

    Bosch Recall and Product-Safety Information

    Bosch maintains an official safety-notice page. Historical notices include certain:

    • Dishwasher power cords
    • Older dishwasher models
    • Tassimo single-serve beverage machines

    A recall applies only to the model, FD number, serial information and manufacturing period identified in the notice.

    If an appliance may be recalled:

    1. Compare every required model and production character.
    2. Follow any stop-use instructions.
    3. Use the contact information in the current recall notice.
    4. Do not arrange an unauthorized repair that could interfere with the recall remedy.
    5. Keep the recall registration or claim confirmation.

    A recall does not automatically guarantee a cash refund, upgraded appliance, reimbursement for prior repairs or compensation for unrelated damage.

    How to Escalate a Bosch Appliance Complaint

    1. Identify whether the issue belongs to Bosch, the retailer, delivery provider, installer, authorized servicer or protection-plan administrator.
    2. Gather the model, FD number, serial information, receipt, warranty, photographs and repair history.
    3. Call the correct Bosch support number.
    4. Request a case number.
    5. State the requested resolution clearly.
    6. Ask which company currently owns the next action.
    7. Ask whether the needed part is available.
    8. Confirm all charges before authorizing service.
    9. Use Bosch’s online contact form for a written record.
    10. Request supervisor or Consumer Relations review when ordinary support does not resolve the issue.
    11. Contact the retailer separately for delivery, installation, return or protection-plan matters.
    12. Use a product-safety or consumer-protection agency when appropriate.

    Opening a complaint does not guarantee a refund, replacement, free repair, reimbursement, food-loss payment, warranty extension, expedited part or compensation for related losses.

    Bosch Customer Service Reviews and Complaints on CSN

    CustomerServiceNumbers.com currently displays a 3.0 out of 5 rating based on two Bosch reviews.

    The reviews are dated May 13, 2016, and June 17, 2016.

    One reviewer described a dispute involving flaking markings on a Bosch gas cooktop and Bosch’s position that the condition was cosmetic or related to the cleaning product used.

    The other reviewer described a delayed dishwasher repair and parts concern after coverage shifted to an extended warranty purchased from Best Buy. Because a third-party protection plan appears to have controlled the later service, the review should not be presented solely as a Bosch manufacturer-warranty complaint.

    These two reviews are an older and limited sample. They do not establish a current company-wide pattern involving Bosch product quality, warranty coverage, parts availability or customer-service performance.

    Related Appliance Customer Service Resources

    Bosch Customer Service Frequently Asked Questions

    What is the Bosch appliance customer-service number?

    Call 1-800-944-2904 for large Bosch home appliances.

    What is the Bosch small-appliance number?

    Call 1-800-701-5231 for countertop espresso machines and cordless vacuums.

    Is Bosch appliance customer service open 24 hours?

    A Bosch washer-support page describes the U.S.-based call center as open 24/7, but the general contact page does not publish one universal schedule for every department. Live-agent and specialized-team availability may differ.

    Where is Bosch Home Appliances headquartered?

    BSH Home Appliances Corporation is headquartered at 1901 Main Street, Suite 600, Irvine, California 92614.

    What is the Farmington Hills Bosch address?

    38000 Hills Tech Drive in Farmington Hills, Michigan is Robert Bosch LLC’s broader U.S. corporate office. It is not the primary home-appliance repair or warranty department.

    Who operates Bosch home appliances?

    Bosch home appliances are operated in North America by BSH Home Appliances Corporation, part of BSH Home Appliances Group.

    How long is the Bosch appliance warranty?

    Most major Bosch home appliances currently list one year of entire-appliance parts-and-labor coverage. Additional parts-only component coverage may apply. The model-specific warranty controls.

    Does Bosch dishwasher rust-through coverage pay for labor?

    The additional rust-through coverage is generally described as parts-only. Labor, diagnosis, travel and related costs may not be included.

    Does Bosch product registration affect the warranty?

    Bosch states that failure to register does not eliminate warranty rights, although proof of purchase may still be required.

    How do I schedule a Bosch repair?

    Use Bosch’s online repair and authorized-servicer locator or call 1-800-944-2904.

    Can any appliance technician perform a Bosch warranty repair?

    Bosch recommends Bosch technicians or authorized service providers. An unauthorized repair may not qualify for reimbursement and could affect coverage.

    Can I return a large appliance purchased directly from Bosch?

    Open-box returns may be requested within five days when the appliance is unused and not installed. Unopened appliances may be returnable within 15 days. Conditions apply.

    Can I return a Bosch appliance purchased from a retailer to Bosch?

    Retailer purchases follow the retailer’s return policy. Bosch may handle an eligible manufacturer-warranty repair but does not automatically take over the retailer’s return obligations.

    How do I contact Bosch power-tool support?

    Call 1-877-267-2499 or email bosch.tools@us.bosch.com.

    How do I check for a Bosch recall?

    Use Bosch’s official safety-notice page and compare the complete model, FD number and serial information.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share support experiences since 2004. We are an independent consumer resource and are not owned or operated by Bosch, Robert Bosch LLC, BSH Home Appliances Corporation, BSH Home Appliances Group, a Bosch retailer, installer, delivery company, authorized servicer, protection-plan administrator or government regulator.

    Our goal is to help consumers distinguish Bosch Home Appliances, Robert Bosch LLC, Bosch Power Tools, retailers, repair providers, delivery companies and warranty administrators so they can contact the organization responsible for the issue.

    Share Your Bosch Customer Service Experience

    Have you contacted Bosch about a dishwasher, refrigerator, oven, range, cooktop, microwave, washer, dryer, espresso machine, cordless vacuum, warranty claim, repair delay, missing part, direct-order return, Home Connect problem or product-safety concern? Share the model, general issue, support route used, whether you received a case number and whether the problem was resolved.

    Privacy and moderation warning: Do not include your complete appliance serial number, FD number, Z-number, home address, telephone number, private email address, payment-card information, MyBosch password, Home Connect login, Wi-Fi credentials, complete order number, service-ticket number, return authorization, warranty contract, retailer protection-plan number or photographs revealing private areas of your home. Public reviews may be moderated for privacy, spam, impersonation, threats, profanity, copyrighted technical materials and unsupported allegations.

    Page Update Note

    This Bosch customer-service page was reviewed and updated on July 28, 2026. The update confirms that Bosch remains active; distinguishes BSH Home Appliances Corporation from Robert Bosch LLC; replaces the Farmington Hills address in the main appliance section with the current Irvine home-appliance headquarters; adds separate large-appliance, small-appliance and power-tool contacts; removes the unsupported universal support hours; updates warranty, repair, returns, parts, Home Connect, recall and escalation guidance; and replaces unsupported review claims with a summary of the two visible CSN reviews.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Bosch, Robert Bosch LLC, BSH Home Appliances Corporation, BSH Home Appliances Group, Bosch Power Tools, Thermador, Gaggenau, any Bosch retailer, installer, authorized servicer, carrier, protection-plan administrator, payment processor or government regulator.

    Bosch does not provide customer support through this website. Telephone numbers, text services, hours, addresses, warranties, repair providers, return periods, parts availability, product-registration tools, safety notices and escalation procedures can change. Verify important information through Bosch’s official product website, warranty documents, retailer, repair provider or applicable regulator.

    CustomerServiceNumbers.com cannot access an appliance record, diagnose a product, schedule a repair, approve warranty coverage, issue a refund, authorize a return, provide a part, connect Home Connect, decide a recall claim, replace an appliance or contact Bosch on a consumer’s behalf. Reviews are submitted by individual users and reflect their own experiences and opinions.

  • Reach BNY Mellon Customer Service – Reviews

    Before opening an account or using financial services from BNY Mellon, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. BNY Mellon (The Bank of New York Mellon) is a global investments company that provides investment management and investment services for institutions and individuals.

    How to Contact BNY Mellon

    You can reach BNY Mellon customer service using the following details:

    • Phone Number: 1-212-495-1784
    • Email Support: BNY Mellon offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 8 AM – 5 PM ET
    • Corporate Address: BNY Mellon, 240 Greenwich Street, New York, NY 10286
    • Website: https://www.bnymellon.com

    BNY Mellon Customer Support Reviews and Complaints

    When considering using BNY Mellon’s financial services, it’s helpful to review their customer service feedback. BNY Mellon competes with other large financial institutions like JPMorgan Chase, Goldman Sachs, State Street, and Northern Trust. Customer reviews often highlight the expertise and range of services offered by BNY Mellon, particularly in wealth management and investment services. However, some complaints focus on issues related to customer service response times, account management, and complexity of certain processes.

    BNY Mellon is known for its strong reputation in the financial industry, providing a wide array of investment and wealth management services to both individual and institutional clients. The company offers solutions across asset servicing, corporate trust, treasury services, and more, making it a go-to provider for those seeking comprehensive financial management.

    Comparing BNY Mellon with other financial institutions can help you determine which company offers the best products, services, and customer support for your financial needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your investment and wealth management choices.

    Other competition in the banking industry Includes HSBC, IBC Bank, and FNBO.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using services from BNY Mellon.

    Note: This website listing is not associated with BNY Mellon. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    BNY Mellon does not provide support services directly through this website. For any questions or concerns about BNY Mellon products or services, contact their customer service representative directly.

  • Brother Customer Service Phone Number & Printer Help

    If you need help with a Brother printer, scanner, sewing machine, embroidery machine, P-touch label maker, ScanNCut, toner, ink, drivers, warranty claim, repair, product registration, direct order, Refresh EZ Print Subscription, or suspected printer-support scam, start with the correct Brother support route. Brother support often depends on the exact model number, serial number, purchase date, and product type, so gather those details before contacting Brother.

    Brother Customer Service Phone Number and Support

    Brother lists 877-BROTHER, also written as 1-877-276-8437, for Brother Customer Service. Brother also uses online model-based support so customers can find FAQs, manuals, drivers, warranty status, repair centers, registration tools, order help, and product-specific contact options.

    For the fastest help, find your Brother model number before contacting support. Brother’s support tools are organized by product model, which helps route printer, scanner, sewing, embroidery, label maker, cutting machine, software, driver, warranty, and repair questions to the correct resources.

    Choose the Correct Brother Support Route

    Use the route below that best matches your Brother issue.

    • Printer, scanner, or label maker setup: Use Brother product support with the exact model number and download the correct driver or setup tool.
    • Wireless printer or offline printer issue: Search by model number and use Brother’s wireless/network support resources.
    • Driver or software download: Use Brother’s official support and downloads page, not a third-party driver site.
    • Warranty question: Use Brother’s warranty-status tool or contact Brother support with the serial number and proof of purchase.
    • Repair center: Use Brother’s repair center locator or call Brother support.
    • Brother-USA.com order question: Call 1-877-552-6255, Option 2, Monday-Friday, 9 a.m.-6 p.m. ET.
    • Brother Refresh EZ Print Subscription: Call 855-996-0277 or use the Refresh subscription dashboard.
    • Sewing, embroidery, or ScanNCut support: Use model-specific Brother support and have the machine model, serial number, and purchase details ready.
    • Parts or accessories: Search Brother supplies/accessories by model or contact Brother order support.
    • Suspicious Brother support website or phone number: Stop, do not allow remote access, and use Brother’s official support page.

    What to Have Ready Before Contacting Brother

    Having the right details ready can help Brother locate your product, order, warranty status, repair option, or subscription account faster.

    • Brother product model number
    • Serial number, if available
    • Purchase date and proof of purchase
    • Product type, such as printer, scanner, label maker, sewing machine, embroidery machine, ScanNCut, or Refresh subscription printer
    • Operating system, such as Windows, macOS, iOS, Android, or ChromeOS
    • Driver, firmware, or software version if known
    • Error message, blinking light pattern, or displayed code
    • Ink, toner, drum, needle, bobbin, mat, blade, label tape, or accessory details if relevant
    • Order number and email address used for Brother-USA.com purchases
    • Tracking number or shipment email for order issues
    • Refresh subscription account details if the issue involves billing or cartridges
    • Case number from any prior Brother contact

    Do not post serial numbers, order numbers, tracking numbers, addresses, phone numbers, emails, payment details, Refresh subscription information, remote-support codes, or screenshots showing private documents in public reviews.

    Common Reasons Customers Contact Brother

    • Printer setup
    • Wireless printing problems
    • Printer offline errors
    • Driver and software downloads
    • Firmware updates
    • Ink, toner, drum, or cartridge questions
    • Print quality problems
    • Scanner setup or scanning errors
    • P-touch label maker support
    • Sewing or embroidery machine troubleshooting
    • ScanNCut setup or cutting issues
    • Warranty status and repair questions
    • Order tracking, cancellations, missing items, or returns
    • Brother Refresh subscription billing or cartridge questions
    • Suspicious printer-support websites or remote-access scams

    Brother Printer, Scanner, and Label Maker Help

    For printer, scanner, fax, all-in-one, and label maker support, start with the exact model number. Brother’s support pages provide model-specific FAQs, manuals, software, drivers, firmware, wireless setup tools, repair resources, and contact options.

    If your Brother printer shows offline, will not connect to Wi-Fi, cannot scan, prints blank pages, has poor print quality, displays a toner or drum message, or will not recognize ink or toner, write down the model number and the exact error message before contacting Brother.

    Brother Drivers, Downloads, and Software

    Use Brother’s official support and downloads page for printer drivers, scanner software, firmware, utilities, mobile apps, and setup tools. Avoid third-party driver sites and search ads that may lead to fake support pages, unwanted software, or remote-access scams.

    If you are installing a Brother device on a new computer, confirm the operating system and product model before downloading software. A driver for the wrong model or operating system can cause printing, scanning, or network problems.

    Brother Warranty, Repairs, and Service Centers

    For warranty support, check your warranty status and have proof of purchase ready. Brother warranty and repair options can depend on the product type, model, serial number, purchase date, location, and whether the issue is covered by the product warranty.

    For repairs, use Brother’s repair center resources or contact Brother customer service. If the product is a sewing machine, embroidery machine, ScanNCut, industrial product, or business printer, Brother may route you to a dealer, authorized service center, or product-specific support team.

    Brother-USA.com Orders, Shipping, and Returns

    For purchases made directly through Brother-USA.com, call 1-877-552-6255, Option 2, Monday through Friday, 9 a.m. to 6 p.m. ET. Brother says customers may also check order and shipment status online using the order status page or their Brother account.

    Brother’s ordering FAQs say some orders may ship in multiple packages and tracking can take time to appear after shipment. Brother also says order changes and cancellations are not guaranteed once an order is submitted, so contact Brother quickly if you need to make a change.

    Brother states that products purchased directly from Brother are covered by a 30-day return or exchange policy. Return eligibility, timing, product condition, and proof of purchase may matter, so review the return rules before shipping anything back.

    Brother Refresh EZ Print Subscription Help

    Brother Refresh EZ Print Subscription support is separate from ordinary Brother product support. For Refresh subscription account questions, cartridge issues, billing, printer connection problems, enrollment, dashboard access, or cancellation, call 855-996-0277, Monday through Friday, 9 a.m. to 9 p.m. ET, excluding holidays.

    Brother’s Refresh terms say removing subscription cartridges, not printing, or disconnecting the printer from the internet does not cancel the subscription. Use the subscription dashboard or contact Brother Refresh support if you need to cancel or change the service.

    Sewing, Embroidery, ScanNCut, and Craft Product Support

    Brother also supports sewing machines, embroidery machines, sergers, ScanNCut cutting machines, craft tools, Artspira, CanvasWorkspace, and related accessories. Support may depend on the machine model, software used, fabric or stabilizer, hoop, mat, blade, thread, needle, bobbin, firmware version, or design file.

    Before contacting support, note the machine model, serial number, error message, accessory used, and the step where the issue happens. If the product was purchased from a dealer, Brother may direct certain support, service, or warranty questions through an authorized dealer or service center.

    Parts, Accessories, Ink, Toner, and Supplies

    Brother support can help with questions about genuine ink, toner, drums, label tape, sewing accessories, cutting mats, blades, replacement parts, and product compatibility. Use your exact model number before ordering supplies because similar-looking Brother products may use different cartridges, tapes, parts, or accessories.

    If you are buying replacement parts for self-repair, review Brother’s self-repair and parts terms carefully. Some genuine parts may be final sale and not eligible for return.

    Brother Scam and Printer Support Warnings

    Be careful with fake Brother support websites, fake driver-download pages, fake printer setup phone numbers, search ads, pop-up warnings, and remote-access scams. Brother says it offers free support for Brother products, does not charge customers to troubleshoot or answer inquiries, does not install third-party software, and does not scan customer devices for viruses.

    • Use Brother-USA.com or the verified Brother support number listed above.
    • Do not call phone numbers from suspicious printer setup pop-ups or search ads.
    • Do not allow remote access unless you first contacted Brother through an official Brother support channel and understand the support session.
    • Do not pay for “Brother support” with gift cards, cryptocurrency, wire transfer, Zelle, Cash App, Venmo, or unusual payment methods.
    • Do not share passwords, banking information, private documents, or personal files with unknown support agents.
    • If you gave remote access to a suspicious support agent, disconnect from the internet, run security software, change passwords from a clean device, and contact your bank if payment or financial information was exposed.
    • Report tech-support scams to the FTC at ReportFraud.ftc.gov.

    How to Escalate a Brother Complaint

    If Brother customer service does not resolve your issue during the first contact, ask for a case number and request escalation to the correct team. Depending on the issue, this may be printer support, software support, warranty, repair, order support, Refresh subscription support, sewing and embroidery support, parts, dealer support, product safety, or customer relations.

    Keep a written timeline with the product model, serial number, purchase date, proof of purchase, support dates, case numbers, representative names if provided, order number, tracking number, warranty details, repair center information, photos, screenshots with private data covered, and promised follow-up dates.

    If the issue needs corporate-level review, a dedicated Brother Corporate Office Headquarters page would be useful once created or updated. Do not use a generic corporate-office homepage link unless it clearly helps the reader.

    Brother Reviews and Complaints on CustomerServiceNumbers.com

    CustomerServiceNumbers.com currently does not have enough published Brother reviews to summarize a clear customer trend. The live review section shows 0 reviews, so readers are encouraged to share their own Brother customer service experience below.

    When leaving a review, describe the product type, model, issue, support route used, how long it took, whether Brother resolved the problem, and what other customers should know. Do not post serial numbers, order numbers, tracking numbers, payment details, home addresses, phone numbers, emails, screenshots of private documents, remote-support codes, or subscription account details.

    Related Printer and Electronics Customer Service Pages

    Brother Customer Service FAQs

    What is the Brother customer service phone number?

    Brother Customer Service can be reached at 1-877-276-8437, also written as 877-BROTHER.

    How do I contact Brother about an order?

    For Brother-USA.com order questions, call 1-877-552-6255, Option 2, Monday through Friday, 9 a.m. to 6 p.m. ET.

    How do I contact Brother Refresh subscription support?

    Brother Refresh EZ Print Subscription support can be reached at 855-996-0277, Monday through Friday, 9 a.m. to 9 p.m. ET, excluding holidays.

    Where do I download Brother printer drivers?

    Use Brother’s official support and downloads page. Search by your exact product model and operating system to avoid downloading the wrong driver or using an unsafe third-party site.

    How do I find Brother warranty or repair help?

    Use Brother’s warranty-status and repair center resources or call Brother support. Have the model number, serial number, purchase date, and proof of purchase ready.

    Does Brother charge for product troubleshooting?

    Brother says it offers free support for Brother products and does not charge customers to troubleshoot or answer inquiries. Be cautious of fake support sites or callers asking for payment.

    Where is Brother International Corporation headquartered in the U.S.?

    Brother International Corporation is listed at 200 Crossing Blvd., Bridgewater, NJ 08807-0911. The corporate phone number is 908-704-1700.

    Page Update Note

    This Brother customer service page was updated on June 26, 2026, to reflect current Brother customer service phone number details, model-based support routing, order support, Refresh EZ Print Subscription support, warranty and repair resources, driver and software help, scam warnings, corporate office information, and live CSN review-status information.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and consumer review information since 2004. CSN is independent and is not affiliated with Brother, Brother International Corporation, Brother Industries, Ltd., Brother-USA.com, or any company listed on this website.

    Our goal is to help readers find the correct support route, compare customer service experiences, and share reviews that may help other consumers. For printers, scanners, sewing machines, label makers, warranty claims, repairs, orders, Refresh subscriptions, or security-related issues, always verify details directly with Brother before taking action.

    Share Your Brother Customer Service Experience

    Have you contacted Brother about a printer, scanner, sewing machine, embroidery machine, label maker, ScanNCut, driver issue, warranty claim, repair, order, return, subscription, ink, toner, parts, or suspected support scam? Share your experience below to help other customers.

    Privacy reminder: Do not post your Brother serial number, order number, tracking number, home address, phone number, email address, payment information, Refresh subscription account details, remote-support code, screenshots showing private documents, or any other sensitive information in a public review.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Brother, Brother International Corporation, Brother Industries, Ltd., Brother-USA.com, or any Brother product or service. This page is for informational and consumer-review purposes only. Phone numbers, support hours, warranty rules, repair options, return policies, order procedures, subscription terms, software downloads, and website links can change. Always confirm important details directly with Brother before taking action.